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Average ratingGreat
4.2/ 5

Based on 5 reviews

540%
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320%
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Questions about Eye Catch

Based on 5 reviews, listing data and website checks · updated 2 days ago

What is Eye Catch?

Eye Catch is an online retail store based in Dhaka, Bangladesh, that sells clothing and related items including pants, shirts, winter wear, accessories, denim, polo shirts, and underwear. The store lists best-selling items, new collections, and featured products with prices shown in the local currency. Customers can reach the business by phone or email, and the site includes standard e-commerce pages such as contact information, a blog, FAQs, and policies covering privacy, terms, and returns and refunds.

What is the exchange policy for orders?

Eye Catch offers a 7 Days Exchange policy for eligible items that are unused and in original condition. Customers can exchange a product within 7 days if they want a different size or design, subject to availability. Note that exchange is allowed only once per order, and customers bear the delivery charge for size or design exchanges unless it was a mistake on the store's part.

Under what conditions will I receive a refund?

Refunds are offered only when the ordered product is out of stock, replacement or exchange options are unavailable, or the store delivered the wrong item or a defective product. Refunds are processed to the same payment method used for the order, and customers should allow 5–10 working days for processing.

What are the eligibility requirements for returning an item?

The store accepts returns only if the customer received a wrong product, a defective item, or the product arrived damaged. Additionally, the customer must contact the store within 24–48 hours of receiving the item, and the product must be unused, unworn, and in its original condition with tags if any.

Which items are excluded from the return policy?

Items that are not eligible for return include products damaged after delivery, items that have been used, washed, or altered, and color differences due to lighting or screen variations. Size issues are also not eligible for return unless the store delivered the wrong size.

Who pays for shipping costs during returns and exchanges?

Shipping costs are covered by the store if the mistake was on their part, such as delivering a wrong or defective item. However, for size or design exchanges, customers are responsible for covering the delivery charge.

Are there any final sale items, and how are policy updates handled?

Items labeled as Non-Refundable or No Return are considered final sale items and cannot be returned or exchanged. The store may update their Return and Refund Policy when needed, and any changes will be posted on their website.

What types of clothing and accessories does Eye Catch offer?

Eye Catch curates a wide range of clothing and accessories designed to match various lifestyles, from cool summer fits to cozy winter layers. They offer lightweight, breathable styles for summer, hoodies and jackets for winter, and trendy bottoms like joggers and pants.

What are the core values and mission of Eye Catch?

The store emphasizes quality first, ensuring every piece is selected with attention to fabric, fit, and durability. They also focus on affordable fashion, aiming to make shopping smooth, honest, and supportive for their customers.

What is the current rating and review count for Eye Catch?

The Trustburn rating for Eye Catch is 4.2 out of 5 from 5 reviews. The store has been operating since at least 2026, as indicated by the copyright notice on their website.

How can I contact Eye Catch?

You can reach Eye Catch by phone at 01577773337.

What is the official website of Eye Catch?

The official website of Eye Catch is eyecatch-bd.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jasmine Khan
Reviews 1

It is nice to see a local store offering winter and denim collections. The website shows various options for shirts and pants. I wonder if the prices include shipping costs? The Tommy Hilfiger item has multiple sizes which is good. Are the return policies straightforward? The contact info is there which helps. It seems like a decent place for basic clothing needs without too much hassle. I would like to see more photos for the cargo pants.

Tahmina Begum
Reviews 1

Examining the online storefront reveals a structured approach to retail. The company positions itself as a hub for best deals, highlighting categories such as winter collections, premium denim, and cargo pants. The presence of specific product data, like the Tommy Hilfigar boxer variant with multiple size options, indicates a functional e-commerce backend. The inclusion of a physical address in Uttara and dedicated customer service channels suggests an effort to build trust with online shoppers. Policies for returns and refunds are explicitly mentioned, which is a positive indicator for consumer protection. The site also offers blogs and question-and-answer sections, implying an attempt to engage users beyond simple transactions. While the visual design seems standard, the underlying infrastructure supports variant selection and inventory tracking. The brand focus on apparel categories is clear, though detailed product descriptions could be more robust. Overall, the store appears ready for volume traffic with its organized category layout and accessible contact information.

Rafiq Hossain
Reviews 1

The website lists essential contact details clearly. A phone number and email address are provided for customer service inquiries. The store operates from Sector 14 in Dhaka. Categories like winter wear and denim are visible. Standard policies such as returns and privacy are available for review. The platform appears functional with a cart system and product variants.

Nasreen Akter
Reviews 1

Eye Catch presents itself as a trusted online store with a solid selection of apparel including pants, shirts, and denim. The winter collection and trendy cargo pants look appealing for the season. Having a physical address in Uttara Dhaka adds credibility to their online presence. The availability of brands like Tommy Hilfiger suggests they cater to customers seeking established names. The website structure seems organized, making it easier to navigate through categories like accessories and polos.

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About Eye Catch

Eye Catch is an online retail store based in Dhaka, Bangladesh, that sells clothing and related items. Its product categories include pants, shirts, winter wear, accessories, denim, polo shirts, and underwear. The store lists best-selling items, new collections, and featured products, with individual products shown alongside prices in the local currency. Customers can reach the business by phone or email, and the site includes standard e-commerce pages such as contact information, a blog, FAQs, and policies covering privacy, terms, and returns and refunds.

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Retail