Based on 5 reviews
Exterivia is a retailer specializing in artisanal leather wallets and accessories, including bifold and trifold wallets, handbags, shoulder bags, and small items like keychains and bottle openers. The store also stocks non-leather goods such as sewing notions and fabrics. Founded over ten years ago, the company operates under the name Wassanitair and focuses on selecting noble leathers to create timeless accessories.
Customers can order directly through the website's shopping cart, which supports account login and standard e-commerce features. The site displays promotional discounts alongside regular pricing, and users can select product variations before adding items to their cart. Payment options include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and bank transfers upon request.
The business is located at Rue Marie Curie 63 in Planzolles, France, and serves customers across France and internationally. The nearest area is the Planzolles region, and the company maintains a network of tannery partners primarily in northern Italy and Spain to source its materials.
The company holds a Trustburn rating of 4.2 out of 5 stars based on 5 reviews. These reviews are relatively recent, and the rating reflects a generally positive reception with a small number of data points available for analysis.
Exterivia offers a reactive after-sales service that covers cleaning, repairs, and maintenance advice for their leather products. The company emphasizes rigorous quality control for every model before it is shipped to ensure durability and customer satisfaction.
The business operates with extended opening hours compared to standard retail, staying open from 9:00 to 18:00 on weekdays and from 10:00 to 16:00 on Saturdays. Customers can reach the team via email or phone during these times to discuss orders or seek personalized advice.
The website explicitly states that the team aims to respond to every inquiry within 24 working hours. This commitment applies to questions about delivery times, product availability, and customization options like engraving or color selection.
The company sources its noble leathers from tanneries in northern Italy and Spain that adhere to strict environmental standards. This focus on sustainable sourcing and environmental compliance is a key part of their production philosophy.
The product catalog includes specific items such as the 'MAILLE POLYAMIDE ÉLASTHANNE ASPECT SWIMWEAR' fabric and the 'Sac Cartable Chic Urbain' bag. These items demonstrate the range of both leather and non-leather goods available for purchase.
Pricing on the site ranges from €4.46 for a keychain decapper to €470.00 for a large bag, with various promotional discounts currently active. The website clearly marks the initial price and the current discounted price for each item.
The company accepts multiple payment methods including bank transfers, which are available upon specific request. This flexibility allows customers to choose the payment method that best suits their needs for the transaction.
The contact page provides a dedicated email address for inquiries and notes that the contact form on the page is not currently functional. Users are advised to include their order number and model reference when writing to ensure a faster response.
The brand name Wassanitair is used interchangeably with Exterivia in the company's description. This dual naming reflects the company's history and its commitment to perpetuating the art of leatherworking.
The company states that it never shares customer data with third parties and complies with GDPR regulations regarding data access, rectification, and deletion. The contact information is provided solely for business communication purposes.
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Les prix des accessoires varient, mais la livraison gratuite dès cinquante euros compense. La gravure est-elle incluse dans le prix affiché ou facturee séparément ? Les options sur-mesure nécessitent un devis préalable. La qualité du cuir pleine fleur justifie-t-elle vraiment le coût total ?
Les options de gravure et de sur-mesure semblent pertinentes pour offrir un article unique, bien que le délai de réalisation puisse être long.
La lecture des informations disponibles sur le site d'Exterivia laisse deviner une entreprise qui place son client au centre de ses préoccupations. Ce qui distingue véritablement cette marque, c'est sans doute leur engagement à répondre à chaque sollicitation sous vingt-quatre heures ouvrées. Pour quelqu'un qui cherche à obtenir des conseils personnalisés ou simplement à connaître les délais de livraison précis, cette réactivité est un atout majeur. Le fait que l'équipe soit à votre écoute pour accompagner votre choix, tout en offrant un réseau de tanneries partenaires certifiées, inspire une confiance toute particulière. De plus, la garantie artisanale et le service après-vente réactif pour le nettoyage ou les réparations suggèrent que la satisfaction durable du propriétaire est vraiment leur priorité absolue au quotidien.
L'achat en ligne est pratique et les options de personnalisation, comme la gravure, sont un vrai plus. Cependant, il faut penser à vérifier les délais pour les commandes sur-mesure qui demandent dix à quinze jours. Le service client reste réactif avec une réponse sous vingt-quatre heures, ce qui est appréciable. Les retours sont faciles sous trente jours et la livraison est gratuite dès cinquante euros d'achat. La qualité des cuirs nobles est mise en avant, ce qui justifie l'intérêt pour ces articles artisanaux.
La disponibilité des portefeuilles en cuir semble excellente. Les délais de livraison en France sont rapides et le service client répond sous vingt-quatre heures. Une expérience fluide pour qui souhaite acquérir un accessoire de maroquinerie de qualité sans attente prolongée.
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Exterivia is a retailer offering artisanal leather wallets and leather accessories. Its catalog includes bifold and trifold wallets, handbags, shoulder and hobo bags, pencil cases (trousses), and small accessories such as keychains and bottle openers. The store also carries non-leather items, such as sewing notions (zippers, woven labels) and fabrics. Product listings show pricing in euros along with promotional discounts. The website provides standard e-commerce features including a shopping cart, account login, product categories, and brand pages.