I have been using Explara for event ticketing and registration for a while now, and I must say it's a great platform. The features are robust and the user experience is top-notch. Highly recommended!
Questions about Explara
What is Explara?
Explara is an all-in-one platform for creators and small businesses to monetize audiences and grow revenue. The company launched its software for event ticketing and registration in 2009 and has since served over 100,000 users. It offers tools for ticket sales, attendee management, and payment processing to help entrepreneurs turn their passion into a business.
How does the Pro plan support membership management?
The platform allows users to integrate up to 5 chat groups for membership on the Pro plan, which costs $25 per month. This feature helps organizers build lasting communities and keep attendees engaged after the event concludes.
What payment options and fees are available?
Explara enables organizers to accept payments through multiple gateways and currencies, including a 1% fee charged on each transaction for the Stripe gateway. This flexibility helps businesses reach a global audience while managing local payment preferences.
How does Explara handle post-event feedback?
The company provides a built-in post-event survey tool that automatically collects feedback from attendees. This feature helps organizers understand what worked well and identify areas for improvement after the event.
What are the key features for launching an event?
Users can create a branded event page and go live in minutes with flexible payment options. The platform supports both QR-based and manual check-ins to speed up entry during the event.
How does Explara facilitate team communication?
The platform includes a WhatsApp group feature for real-time coordination between teams, staff, and participants. This tool ensures seamless communication and quick problem-solving during the event.
What are the pricing structures and fees?
Explara charges a 4% fee applicable on ticket value for domestic transactions, with no setup fees required to get started. The Starter plan is free to start and allows hosting one event per month.
What trial options are available for new users?
The company offers a free trial for customers using Stripe or PayPal, allowing five transactions each before requiring a credit card for ongoing usage. This trial helps new users test the platform without immediate commitment.
Where is Explara located and how does it serve global markets?
Explara is headquartered in Bangalore, Karnataka, and operates globally with support channels in the Americas, Europe, and APAC. The company has expanded its operations to Singapore to serve international clients.
What additional sales tools does Explara offer?
The platform provides a point-of-sale app and merchandise tools to help organizers sell additional items at the venue. These features allow for diverse revenue streams beyond just ticket sales.
What do reviewers say about the user experience and support?
Reviewers consistently praise the platform's user-friendly interface and intuitive design, noting that it makes event management effortless. Many users highlight the responsive and helpful customer support team as a key strength.
What is the current rating and review sentiment?
The Trustburn rating is 3.8 out of 5 based on 10 reviews, with a mix of 4-star and 5-star ratings alongside some 3-star feedback. The majority of recent reviews from 2023 emphasize reliability and ease of use.
How does Explara help with long-term audience engagement?
Explara allows organizers to export attendee data for future outreach or campaigns, ensuring that the momentum continues after the event. This centralized contact sync feature helps maintain long-term relationships with the audience.
What makes Explara accessible for different business sizes?
The company offers a DIY (Do-it-Yourself) platform that requires no setup fees, making it accessible for small businesses and large-scale events alike. This approach ensures that users can start hosting events immediately without additional costs.
What is Explara's history and mission?
Explara has been featured in various contexts and has a history of expanding globally since 2014. The company focuses on simplicity, adaptability, and long-term community growth to serve creative entrepreneurs and SMB business professionals.
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Explara is a very reliable company. I have used their services multiple times and they have always delivered. Their website is user-friendly and their customer support is always available to assist. Highly recommended!
Explara is an excellent company. I had a great experience with them. Their website is easy to navigate and their customer service is top-notch. I would highly recommend Explara to anyone looking for event management solutions.
👍 Explara is an excellent event management platform. I recently used it for my event and it exceeded my expectations. The user interface is intuitive and the ticketing system is highly efficient. Thumbs up!
Explara is a fantastic company. Their event management platform is easy to use and provides all the necessary features. The customer support team is also very friendly and responsive. Highly recommended!
Explara has been a great help in managing my events. The platform is user-friendly and provides all the necessary features. Their customer support team is also very responsive and helpful. Highly recommended!
I recently used a ticketing platform for my event and it was really good. The platform was user-friendly and the customer support was prompt and helpful. Highly recommended!
👍 I had a wonderful experience with Explara. Their platform is amazing and it helped me organize my event effortlessly. The customer support team was also very helpful and responsive. I would definitely use Explara again in the future!
👍 Explara is really great! I love their platform. It's so easy to use and the features are fantastic. I have been using it for my events and it has made my life so much easier. Thanks Explara!
I recently utilized a ticketing platform for my event and I was extremely satisfied. The platform provided seamless ticketing services and it was very convenient for both me and my attendees. Highly recommended!
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Explara is an all-in-one platform for creators and small businesses to monetize audiences in multiple ways and grow revenue. Try it free.
- Website
- explara.com
- support@explara.com