What is Exit Timeshare?
Exit Timeshare is a consumer service that helps owners legally remove their names from timeshare contracts to stop maintenance fees. They offer two specific routes: a legal surrender route where they negotiate directly with the resort, or a transfer route where they move ownership to another party if the resort declines. The company operates a 100-person team of resort negotiators, legal specialists, and case managers to handle these exits.
How does the pricing structure work?
The company charges a single flat fee for their services, which is quoted in writing during the free review before any commitment is made. Unlike many competitors, they do not ask for payment upfront; clients only pay after the exit is complete and they hold the recorded proof of release or transfer. This flat fee is designed to be transparent and avoid hidden costs throughout the process.
What are the steps to get started?
The process begins with a free, no-pressure review where clients provide ownership details via email. Within one business day, the team sends a written exit plan outlining the route, timeline, and flat fee. Once the plan is accepted, the team either pursues a legal surrender with the resort or arranges an ownership transfer to clear the client's name.
How long does the exit process take?
The legal surrender route, which attempts to get the resort to take the timeshare back, typically takes about two months to complete. If the resort refuses, the team switches to the ownership transfer route, which also results in the client's name being removed from the deed. Both routes guarantee that the client's name comes off and the maintenance fees stop.
What guarantee do they provide?
Exit Timeshare offers a written money-back guarantee that is a core part of their agreement. If the team cannot get the client's name off the ownership, the client owes nothing. This guarantee is documented in writing before the client commits to anything, ensuring there are no surprises regarding the outcome.
Is my timeshare worth money?
The company states that most timeshares do not have significant resale value, which is why their exit service is necessary. They assess whether a specific property might be one of the few exceptions with real value, but they do not promise a sale. Their valuation team handles these assessments honestly during the free review.
What is the team structure?
The team consists of four specialized groups: Resort Negotiators, Legal & Documentation Paralegals, Case Managers, and Compliance & Guarantee specialists. Every case file is touched by all four teams to ensure the process moves efficiently and the guarantee is upheld. This structure allows them to process thousands of cases while maintaining a flat fee.
Who is this service for?
Some users on Reddit have asked for help getting older parents out of Wyndham timeshare contracts, highlighting a common demographic served. The company notes that many owners come to them because their children will inherit the obligation, and they want to stop the fees before that happens. They specifically mention handling cases where clients are already behind on maintenance fees.
What do external sources say about them?
The company has been featured in major publications including The New York Times, Forbes, AARP, Consumer Reports, The Wall Street Journal, and NBC News. They describe their process as a documented three-step procedure ending with the owner's release from the timeshare and its associated maintenance fees. These mentions confirm their reputation as a documented exit service provider.
What specific tools do they use?
A key feature is the 'Stop the Meter' free review tool, which allows clients to see the cumulative cost of keeping their timeshare over time. The tool uses sliders to show how annual fees rise at an industry average of around 5% per year. This helps clients visualize the long-term financial impact of delaying an exit.
What common doubts do they address?
The company explicitly states they will never call clients claiming there is a buyer waiting to purchase the timeshare. This 'buyer waiting' story is described as the oldest scam in the industry. By avoiding this tactic, they aim to provide a more honest and straightforward exit process without false urgency.
How can I contact Exit Timeshare?
You can reach Exit Timeshare by e-mail at support@exitimeshare.com.
What is the official website of Exit Timeshare?
The official website of Exit Timeshare is exitimeshare.com.
How is Exit Timeshare rated on Trustburn?
On Trustburn, Exit Timeshare has a rating of 4.3 out of 5 based on 4 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.