Based on 5 reviews
Boiler Servicing & Repairs Exeter is a Gas Safe registered engineering service run by George, an engineer with over 25 years of experience. The business specializes in servicing, repairing, and adjusting existing heating systems without installing new boilers. It serves homeowners and landlords in Exeter and surrounding Devon areas, focusing on four core jobs: boiler servicing, boiler repairs, unvented cylinders, and smart heating controls.
The business operates exclusively from Exeter, Devon, and does not offer boiler installations as part of its service portfolio. George personally handles all work using his own tools rather than subcontractors, ensuring a direct line of communication between the customer and the engineer performing the repairs.
Customers can reach the business by calling 01392 321121 or emailing info@exeterboilerrepairs.co.uk. The phone line is open Monday to Friday from 9am to 5pm, and if the engineer is on a job, callers can leave a message to receive a callback on the same day.
The business holds a G3 qualification specifically for unvented cylinder work, which is a separate Building Regulations requirement. It also carries £2 million public liability cover and provides a twelve-month guarantee on any parts it supplies during repairs.
The service area covers Exeter postcodes EX1 through EX4, including Heavitree, Topsham, Pinhoe, Crediton, and Exminster. Villages around these areas are covered on a case-by-case basis, while North Devon and Plymouth are explicitly excluded from the standard service patch.
The business offers a written record for every service visit and issues a CP12 certificate when a rental property requires one. This documentation is provided alongside the standard boiler servicing checks to ensure compliance for landlords.
The business explicitly states that it does not install new boilers, gas fires, hobs, cookers, or central heating systems. By limiting the scope to four specific jobs, the engineer aims to provide a focused and thorough approach to existing system maintenance.
The process begins with a phone call where the engineer asks for the boiler make, model, fault codes, and behavior description. After checking the postcode, the engineer aims to reply within one working day to schedule the visit.
The business has a Trustburn rating of 4 out of 5 stars based on 5 reviews. These reviews are from previous customers who also reviewed the engineer's former business, Thames Boilers, in Kent.
The business states it has been operating for more than 25 years, though the current name 'Exeter Boiler Repairs' is a new business identity in the local area. The engineer previously traded as Thames Boilers in Kent before moving to Devon.
The business provides a twelve-month guarantee on supplied parts and offers a written record for every service. It also confirms Gas Safe registration and insurance details when arranging a visit to ensure transparency.
The business uses specific technologies like Nest, Hive, Tado, and Honeywell for smart heating controls. It also services unvented cylinders from brands such as Megaflo, Telford, Gledhill, and Heatrae Sadia.
The business operates as a one-man operation with no national chain affiliation. It prioritizes fixing existing systems over replacing them, aiming to keep current boilers running safely and efficiently.
The official website of Boiler Servicing & Repairs Exeter is exeterboilerrepairs.co.uk.
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I really like that they don't install boilers, so there is no pressure to buy a new one. It seems very honest. Does the annual service come with a written record and CP12 for landlords? That would be very useful for our rental property management.
The information available paints a picture of a highly specialized, independent engineer rather than a large chain. George focuses exclusively on servicing, repairs, unvented cylinders, and smart controls, deliberately avoiding installations to prevent conflict of interest. This specialization seems beneficial because it means he knows his equipment inside out. The mention of specific boiler brands like Worcester Bosch and Vaillant suggests deep technical knowledge. Additionally, the inclusion of G3 qualification for unvented work and a twelve-month guarantee on parts provides extra confidence. The policy of diagnosing the fault before suggesting a part seems like a fair way to avoid unnecessary costs. Overall, the detailed service list and clear credentials indicate a professional operation well-suited for homeowners in the Exeter area who need reliable, expert heating assistance without upselling.
This looks like a fantastic service! George has over twenty-five years of experience and is Gas Safe registered, which is brilliant. I love the idea of a no-nonsense engineer who actually diagnoses the real problem instead of just swapping parts blindly. The fact that he covers such a wide area in Devon is amazing. However, I noticed that specific prices for annual servicing or emergency calls aren't listed anywhere on the page. It would be wonderful if the costs were clearer before booking, but the reputation from previous reviews in Kent seems very solid and trustworthy!
Seems like fair pricing since they don't push new units. Wonder if service costs are clear upfront?
Reading the site, I appreciate the straightforward approach. No hard selling on new boilers, just honest repairs. The emphasis on fixing the real fault before replacing parts sounds reliable. It is reassuring to see such clear credentials and experience listed for local residents needing heating help.
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Boiler Servicing & Repairs Exeter is a Gas Safe registered engineering service based in Exeter, Devon, run by an engineer named George with more than 25 years of experience. The business carries out gas boiler servicing and repairs, work on unvented hot water cylinders, and installation or adjustment of smart heating controls for existing systems. It does not install new boilers, and it serves Exeter postcodes EX1–EX4 and surrounding Devon areas including Heavitree, Topsham, Topsham, Pinhoe, Crediton, and Exminster. The engineer holds G3 qualification for unvented cylinders, carries £2 million public liability cover, and offers a twelve-month guarantee on supplied parts.