Generated with AI from 12 reviews on Trustburn · updated yesterday
Customers generally describe Exetel as a reliable provider with fast internet speeds and helpful customer support, though some note that service experiences can vary.
What does Exetel do?
Exetel is an internet service provider that offers internet packages to customers.
Are there any complaints about Exetel?
The critical reviewers wrote that Exetel's customer service can be slow with unsatisfactory solutions, although they also noted the competitive pricing of the internet packages.
What do people say about Exetel outside Trustburn?
Outside Trustburn, people discuss Exetel in the context of NBN plans, with one user recommending the provider for its straightforward pricing and another noting that HFC connections generally offer lower latency.
🤔 The website of the company is quite user-friendly, with an easy navigation system. However, I found the customer service to be average at best. When I faced an issue with my internet connection and reached out to them, their response time was slow and I had to wait for quite a while to get assistance. Moreover, the solution provided was not satisfactory and I had to contact them again to get my problem resolved. On the positive side, their internet packages offer competitive prices, which is definitely a plus. However, the average customer service experience makes me hesitant to recommend this company to others. Overall, an average experience. 😐
My experience with Exetel has been absolutely phenomenal. The internet speed is lightning fast, and their customer service is incredibly helpful. I couldn't be happier!
I've been a customer of Exetel for a few years now and I must say, their service is top-notch. The internet speed is great and their customer support is always responsive and helpful.
I recently switched to a new internet provider and the experience has been amazing! The speed and reliability are unmatched, and the customer service is outstanding. Highly recommend!
I recently switched to Exetel for my internet needs and I am extremely satisfied. The speed is amazing and their customer support team is phenomenal. Highly recommend them!
The services provided by Exetel are excellent. I have been using their internet for over a year now and I am extremely satisfied. The speed is great and the customer service is top-notch. Highly recommended!
🙌 Exetel has been my go-to internet provider and I have never been disappointed. The internet speed is impressive and their customer service is always friendly and efficient. 🙌
I've been using Exetel for my internet needs and I must say, they are fantastic. The speed is great and the customer service is always responsive. Highly recommend!
👍 Exetel has been my internet provider for years now and I have never had any major issues. Their service is reliable and the speed is fantastic. Keep up the good work! 👍
I recently signed up for internet with Exetel and it has been a great decision. The speed is fantastic and their customer service is exceptional. Highly recommend them!
Exetel has been my internet provider for a while now and I have nothing but positive things to say. The speed is excellent and their customer service is always prompt and helpful.
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