Based on 8 reviews
Excel Group is a software development and sales services company based in Niigata, Japan, with a Trustburn rating of 4 out of 5 from 8 reviews. The business specializes in creating high-quality software solutions and offers IT consulting, LED lighting sales, and electrical work. They have been operating since 1995 and focus on providing IT partners that help clients navigate digital transformation and AI advancements.
According to their website, Excel Group aims to be an 'OnlyOne' enterprise by pursuing developments that other companies cannot or do not perform. They position themselves as a 'proposal-type solution company' that partners with clients to create optimal strategies using the latest AI and DX technologies rather than just providing standard systems.
The main divisions include software development and sales, IT technician dispatch, LED lighting sales, and electrical work. One division specifically focuses on embedded system software such as communication and control systems, firmware, and middleware, while another handles general IT consulting and network system construction.
The headquarters are located at 12-1 Higashi-Kocho, Chu-ku, Niigata City, Niigata Prefecture, Japan. The company also operates a Chinese factory in Shenzhen through Lux Energy Co., Ltd., which was established in July 2011 and manufactures LED lighting products.
The rating split shows a mix of experiences, with several 5-star reviews praising professional staff and excellent service, alongside some 3-star reviews noting average efficiency and room for innovation. Reviewers frequently mention that the staff is friendly and responsive, though some feel the overall efficiency could be improved.
Customers can purchase various LED lighting products through their online store, 'Extra Shop.' The company highlights that as fluorescent lamps are set to be discontinued in 2027, switching to LED lighting is a key contribution to creating an eco-friendly society.
The company's basic principles include becoming a 'growth-type enterprise' that improves sales and profits annually, and a 'respect for individuals' enterprise' that actively incorporates creative opinions and technical proposals from employees. They also aim to contribute to the local community through their software and to be recognized as a good company by clients and family.
Excel Group leverages AI and DX to transform challenges into value, acting as a partner that helps clients visualize their future. They emphasize that the rapid evolution of AI and cloud computing requires a shift from simple efficiency tools to foundational platforms that support value creation for society.
Clients can initiate contact via their official inquiry form on the website, selecting categories such as Smile development, LED requests, or job applications. The process involves discussing the client's essential issues and collaborating to create optimal solutions using the latest IT technologies and AI.
The company was founded in June 1995 and is led by Representative Director Watanabe Kazuichi. He also serves as the Vice Chairman of the Chinese factory established in 2011, demonstrating a long-standing commitment to international expansion and business continuity.
Recognizing that cyber attacks and information leaks are becoming more complex, Excel Group treats information security as a prerequisite for all activities. They continuously heighten their security measures based on their 2014 certification to ensure they remain a trusted IT and DX partner.
Business inquiries can be made via the official website's contact form or by calling the main office at 025-245-8460. The company also provides a fax number at 025-245-8483 and has a dedicated line at 025-247-1781 for specific departments, ensuring multiple channels for communication.
In April 2026, Excel Group was certified as a Niigata Health Management Promotion Enterprise Master 2026 and received Gold Class certification for Niigata City Health Management. Additionally, they updated their information security management system to the latest JISQ27001:2025 standard in January 2026.
The official website of Excel Group is excl.co.jp.
On Trustburn, Excel Group has a rating of 4 out of 5 based on 8 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
I had a mixed experience with Excel Group. While some aspects of their services were good, there were a few areas where they fell short. The staff was friendly, but the overall efficiency could have been better. Overall, an average experience. 🤷♀️
Excel Group is an average company. Their services are satisfactory and meet my basic needs. The staff is helpful and responsive. However, there is room for improvement in terms of their overall efficiency and innovation. I hope to see more development and enhancement in their offerings. 🙌
I recently came across a company called Excel Group and I must say I am impressed with their services. They have an excellent website that provides all the necessary information. Their customer support is helpful and professional. I had a smooth experience dealing with them. Keep up the good work! 😃
Excel Group is an excellent company with a wide range of services. The staff is knowledgeable and professional. They offer top-notch solutions that cater to individual requirements. I highly recommend their services. 🙌✨
👍 Excel Group provides great services. I have been a loyal customer for quite some time now, and I have always been satisfied with their offerings. The staff is friendly and knowledgeable. They go the extra mile to ensure customer satisfaction. I highly recommend their services.
I recently used the services of a certain company, and I must say I am extremely satisfied. They provided exceptional service and their attention to detail was commendable. I would highly recommend their services to anyone. 😊
👌 Excel Group provides great services. Their efficient team ensures that all customer needs are met. I had a pleasant experience dealing with them. Keep up the good work! 💯
The Excel Group is an average company with a decent range of services. The staff is courteous and attended to my queries promptly. However, I would appreciate a more innovative approach from them. Overall, a satisfactory experience. 🤔
No news yet. This is where the business shares its own updates and press.
No photos yet. Photos shared by reviewers will show up here.
Excel Group specializes in the development of software and sales services.