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4.2/ 5

Based on 10 reviews

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What reviewers say about ExcessUPS

Based on 10 reviews, listing data and website checks · updated 2 days ago

Customers consistently describe the service as reliable, efficient, and fast, while praising the user-friendly website and affordable or competitive rates.
What is ExcessUPS?

ExcessUPS is an online platform specializing in new and refurbished uninterruptible power supplies (UPS) and replacement UPS batteries. They offer products from manufacturers like APC, Eaton, and Liebert. The business is located at 149 Limestone Rd in Concord, Ontario, Canada, and serves customers in continental USA.

What warranty coverage do refurbished UPS units receive?

The company offers a free one-year warranty that covers both the refurbished UPS and the brand new batteries inside. If a problem occurs, they will replace the items free of charge and pay for all shipping costs, including sending the problematic product back. They also offer extended 2 or 3-year warranties for additional protection.

How are orders processed and delivered?

All items are in stock and shipped within one business day via FedEx or other local carriers. An email notification with tracking information is sent once the order has been shipped. The business ships to continental USA but does not ship to PO Boxes.

Where is the business located and how can it be contacted?

ExcessUPS is based in Toronto, Ontario, with a physical address at 149 Limestone Cr., M3J 2R1. Customers can reach the team by calling 1-866-311-1945 or emailing sales@excessups.com. The customer service team is available 24 hours a day, 365 days a year.

What is the current rating and review history?

The Trustburn rating is 4.2 out of 5 stars based on 10 reviews. The most recent review was posted on October 11, 2023, and the oldest was on January 7, 2023. All reviews are from 2023, showing consistent feedback over the year.

What aspects of the service do customers praise most?

Reviewers frequently praise the service as excellent, top-notch, and reliable. They also highlight the user-friendly website, affordable rates, and the ability to track packages easily. Many customers mention that packages are always delivered on time.

What are some specific product examples and their listed prices?

The business offers APC Smart-UPS RT 3000VA models for $1,299.99 and Vertiv Liebert GXT5 UPS 8000VA models for $3,499.99. Other prices include the CyberPower CP1500AVRLCDa at $209.99 and the APC AP9619 Web/SNMP Network Management Card at $99.99.

Why should a customer choose a refurbished UPS over just replacing batteries?

The company states that replacing batteries in an old UPS is not enough because the existing UPS may have degraded over time. Buying a refurbished unit ensures the system has been properly tested, calibrated, and is backed by a warranty.

What is the core specialization of the business?

ExcessUPS is described as a premier source for new and refurbished UPS backup systems and batteries. They specialize in refurbishing systems to provide reliable, cost-effective, and guaranteed products for mission-critical equipment protection.

What features and tools are available on the website?

The website features a shopping cart, customer login, and a blog section. Users can search the entire store, compare products, and subscribe to receive news and special offers. The site also includes sections for privacy, shipping, and customer service policies.

What brands and technical categories does the business cover?

The business operates under the domain excessups.com and lists its industries as information technology and services. They handle various brands including Dell, Powerware, and Tripp Lite alongside APC and Eaton.

What specific website features did users highlight in their feedback?

Some reviewers mentioned that the website is easy to use and the tracking feature is a favorite. One user specifically loved how easy it is to track packages, while another appreciated the user-friendly interface for navigating the site.

AI-generated from reviews on this page. Verify anything important with the company directly.

Will Vorobev
Reviews 1

I am a loyal customer of ExcessUPS and just wanted to say how satisfied I am with their services. They have always been reliable and efficient in delivering my packages. The customer service is top-notch, and the website is user-friendly. I highly recommend ExcessUPS!

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About ExcessUPS

ExcessUPS is an online platform that sells UPS batteries.

Address
149 Limestone Rd