Danielle Issci
👌 Exalab Data Recovery is amazing! They were able to recover all of my important files and their service was top-notch. I highly recommend them. 😊
Questions about Exalab Data Recovery
What is Exalab Data Recovery?
Exalab Data Recovery is a data recovery specialist based in Bertrange, Luxembourg, operating since 2006. They offer services for damaged media including HDD, SSD, Apple RAID, NAS, SD cards, USB drives, and smartphones. Their non-stop hotline is +352 621 506 772, and they provide a free diagnostic and consultation before any work begins. The business claims to have a high success rate and offers competitive pricing with no payment required if recovery fails.
What does the rating split tell a reader about this business?
A recent Trustburn review from August 2023 praised Exalab for recovering all important files with top-notch service. However, a review from April 2023 criticized the service as slow and unresponsive, noting a failure to recover any data. The rating split includes five 5-star reviews, one 4-star review, and three 3-star reviews, with one 2-star review.
What do the location details and opening hours imply for visitors?
The business is located at 7B, Rue des Mérovingiens, L-8070 Bertrange, Luxembourg, near the GPS coordinates N 49.610702° E 6.077660°. They operate from Monday to Friday between 10:00-12:15 and 14:00-17:30, with a 24/7 non-stop hotline available for emergencies.
What are the specific features and pricing terms offered?
Exalab Data Recovery offers a free diagnostic, free consultation, and free order collection. They also provide reductions for students, seniors, disabled persons, and commercial partners. The service includes express recovery options and a policy where payment is only required upon successful recovery.
What specific products or services are highlighted in their own descriptions?
The company states they were among the first to acquire the PC-3000 Portable III, a tool used for their recovery procedures. They also specialize in handling data infected by ransomware and offer backup services if recovery fails or was never needed.
What do reviewers praise and complain about?
Some reviewers on Trustburn say the service was prompt, professional, and efficient, with excellent communication throughout the process. Others mention that the service was slow and the quality of recovered files was poor, leading to dissatisfaction.
What areas are served and how can customers drop off items?
The business claims to serve all European countries and receives disks from across Europe. They have 29 collection points available in Luxembourg, Belgium, and France for convenient drop-offs.
How long has the business existed and who are some of its clients?
The website states that the company has been operating since 2006, making it over 17 years old. They have recovered data for various clients including architects, accountancy firms, and individuals with damaged Samsung hard drives.
What other websites or blogs does the business reference?
The website mentions that they use the latest market developments and have a blog discussing RAID advantages, ransomware procedures, and the importance of data backups.
What practical steps should a customer take when ordering?
The process involves powering off the device, avoiding third-party applications, and contacting the hotline immediately. The company provides a free diagnostic to explain the cause of data loss and estimate costs before proceeding.
How can customers contact Exalab Data Recovery?
The business offers a non-stop hotline at +352 621 506 772 and office numbers at +352 266 49 606 and +352 266 49 607. They also accept emails at info@exalab.lu for inquiries and orders.
How recent are the reviews and what is the rating?
The Trustburn listing shows a 3.9 out of 5 rating from 9 reviews. The most recent review was posted on August 17, 2023, and the oldest was from December 20, 2022.
AI-generated from reviews on this page. Verify anything important with the company directly.
Brenda Halkias
I had a terrible experience with Exalab Data Recovery. Their service was slow and unresponsive. They also failed to recover any of my lost data. I do not recommend them at all.
Steve Carney
Their data recovery service was great! They were able to recover all my files quickly and efficiently. I'm so grateful for their help.
Michael Willis
👍 Exalab Data Recovery is simply the best! They recovered all of my files in no time. I couldn't be happier with their service. 😃
Ashley Spring
I had a bad experience with Exalab Data Recovery. Their service was slow and the quality of the recovered files was poor. I wouldn't recommend them.
Tresdon Tolentino
I had an excellent experience with Exalab Data Recovery. Their service was prompt and professional, and they were able to recover all of my lost data. I highly recommend them!
Tim Cadogan
I'm really impressed with Exalab Data Recovery. They were able to recover all of my lost data and their customer service was excellent. I would definitely use them again!
Steve Fohey
I used their data recovery service and I was very satisfied. They were able to recover all my files and the process was smooth and hassle-free.
Kristina Monteiro
Their data recovery service was fantastic! They were able to recover all my files and their communication was excellent throughout the process. I highly recommend them.
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Exalab Data Recovery specializes in the field of data recovery from damaged media.
- Website
- exalab.lu
- info@exalab.lu