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4.1/ 5

Based on 8 reviews

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What reviewers say about Evonic Fires

Based on 8 reviews, listing data and website checks · updated today

Customers frequently praise the design, quality, and modern look of the fireplaces, and consistently describe the customer service as responsive, helpful, and excellent.
What is Evonic Fires?

Evonic Fires is a manufacturer of British-built electric fires that designs and delivers sustainable products driven by technology and innovation. They offer a range of built-in, inset, and free-standing stove solutions with innovative flame effects and customisable heating options. The company operates from a 30,000 sq ft facility in Stratford-upon-Avon and is part of the NIBE Group, which has been manufacturing energy-efficient climate solutions for 70 years.

Where is Evonic Fires located and how can I find a retailer?

The business is located at 1 Evonic House, Clifford Park, Clifford Lane, Stratford-upon-Avon, Warwickshire, CV37 8HW. They maintain an extensive network of over 300 dedicated retailers across the UK, making it easy for customers to find and purchase their products locally.

How long has Evonic Fires been in business?

Founded in 2005, CK Fires Ltd (trading as Evonic Fires) is a multi-award-winning manufacturer based in Shakespeare country. They have been producing some of the world's most technically advanced electric fires for nearly two decades, operating from their large manufacturing facility since that time.

How can I contact Evonic Fires?

Customers can contact the sales team by calling 01789 263868 or emailing sales@evonicfires.co.uk. The team is available Monday to Thursday from 9:00 to 17:00, and Friday from 9:00 to 15:45, with Saturday and Sunday closed.

What warranty and support does Evonic Fires offer?

The company supplies all products with a five-year warranty as standard to provide peace of mind. In the event of a fault, all components can be accessed from the front once installed, simplifying maintenance and servicing.

How are Evonic Fires controlled and integrated with smart home systems?

The e-smart cloud app allows users to manage their fire via Google Play and the Apple App Store, offering seamless control and integration with Google Home or Amazon Alexa for voice commands.

What do reviewers say about the customer experience?

Some reviewers praise the exceptional customer service, noting that the team was prompt, attentive, and helpful in answering queries before and after purchase. Many customers also highlight the phenomenal design and the way the fires become the focal point of their living rooms.

How easy are Evonic Fires to install?

Electric units do not require a chimney or flue, making installation simpler than fuel-based fireplaces. The built-in range uses a simple timber or metal frame finished with dry walling and plastering, while inset and stove models are simple plug and play products.

What are some of the specific product features and designs offered?

The Volektra Suite Collection features premium finishes like Arctic White Marble, Mocha Imperial, and Heritage real oak resin logs paired with enhanced flame effects. These suites are designed to create stunning focal points with authentic detail and cutting-edge innovation.

What other brands does Evonic Fires own or operate?

The company also owns Emberlux for media wall solutions, Aura Fires for affordable stylish heating, and Trent for fireplace surrounds and woodwork, providing a diverse portfolio for different heating requirements.

What are the sustainability and manufacturing practices of Evonic Fires?

The business aims to reduce carbon footprint and invest in durable, long-lasting products. They use premium components and in-house assembly to deliver excellence, supporting British jobs while offering environmentally friendly alternatives to traditional heating methods.

What is the official website of Evonic Fires?

The official website of Evonic Fires is evonicfires.co.uk.

Is Evonic Fires on social media?

Evonic Fires has official profiles on Facebook.

AI-generated from reviews on this page. Verify anything important with the company directly.

Brett Peterson
Reviews 1

I recently bought a fireplace from [COMPANY NAME] and I'm absolutely thrilled with my purchase! The quality is fantastic and it adds a cozy feel to my home. 😊 The customer service was also exceptional, they were prompt in answering my questions. I would highly recommend [COMPANY NAME] for all your fireplace needs.

Efe Otemewo
Reviews 1

🔥🔥🔥 [COMPANY NAME] is simply the best! I recently purchased a fireplace from them and it has exceeded my expectations. The design is phenomenal and it has become the focal point of my living room. The customer service provided by [COMPANY NAME] was outstanding, they answered all my queries promptly. Highly recommended!

Susan Cantor
Reviews 1

Just got my new fireplace from [COMPANY NAME] and I absolutely love it! 🔥😍 The design is modern and sleek, and it adds a cozy atmosphere to my home. The customer service was also superb, they were prompt in answering my queries and providing assistance. I would definitely recommend [COMPANY NAME] to anyone looking for a quality fireplace.

Matthew Tyre
Reviews 1

Just received my new fireplace from [COMPANY NAME] and I couldn't be happier! 🎉 The design is sleek and modern, and it perfectly complements my home decor. The customer service team was also a pleasure to deal with, they were friendly and professional. I would definitely recommend [COMPANY NAME] to anyone in search of a quality fireplace.

Tuomas Heikkila
Reviews 1

I have been using Evonic Fires for a few months now and I must say they have been absolutely amazing! The quality of their products is top-notch and their customer service is second to none. I love how their website is user-friendly and easy to navigate. Overall, I am extremely satisfied with Evonic Fires and would highly recommend them to anyone in need of a fireplace.

Joseph Mulvaney
Reviews 1

I cannot express how satisfied I am with Evonic Fires! Their products are exceptional and the customer service is top-notch. I recently purchased a fireplace from them and it has completely transformed my living room. The design is stunning and the quality is unmatched. I highly recommend Evonic Fires to anyone in need of a fireplace.

Megan Groves
Reviews 1

I recently bought a fireplace and it has been a game-changer for my home. The design is beautiful and it adds a cozy ambiance to my living space. The customer service provided by [COMPANY NAME] was excellent, they were attentive and helpful. I would highly recommend them to anyone looking to upgrade their fireplace.

Tom Harris
Reviews 1

I recently purchased a fireplace from [COMPANY NAME] and I am very happy with my purchase. The quality and design of the fireplace are excellent, it adds a touch of elegance to my living room. The customer service provided by the company was also great, they were responsive and helpful throughout the process. I would definitely recommend [COMPANY NAME] to anyone in need of a fireplace.

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About Evonic Fires

Evonic Fires is a manufacture a range of British built electric fires.

Address
1 Evonic House, Clifford Park, Clifford Ln