Questions about Evergreen Outdoor Services, LLC
What is Evergreen Outdoor Services, LLC?
Evergreen Outdoor Services, LLC is a Houston-based company founded in 2020 that provides lawn care, landscaping, property cleanups, sod installation, and landscape maintenance. The business emphasizes clear scope, dependable scheduling, and professional execution for homeowners and select commercial properties. Their process involves reviewing service requests, confirming scope, preparing written estimates, and scheduling work once approved.
How does the booking and scheduling process work from start to finish?
The company's process begins with a client request, followed by a review of the property and service needs. If the scope is clear, they may prepare a written estimate; otherwise, they might ask questions or recommend a site visit. Once approved and any required deposit is received, they schedule the work based on current availability and confirm the job details.
Which specific areas and neighborhoods does the company serve?
The business operates out of Houston, Texas, and primarily serves East and Northeast Houston with recurring routes. They also accept qualified properties and projects across other parts of Greater Houston when the work is a good operational fit. Service availability depends on the address, service type, route fit, project scope, and current capacity.
Who are the key people behind the company and what is their background?
The team consists of brothers Jorge and Jeffrey Perez, who started the company in 2020 by helping neighbors. They are supported by Diane Perez as Office Manager and Jeffrey Perez as Operations Manager, with Jorge Perez leading company direction and planning. The family-owned structure aims to keep communication organized and recommendations grounded in local experience.
What specific services and service families are available for different property needs?
The business offers recurring lawn care, property cleanups, sod installation, and landscape maintenance. Specific services include mowing, edging, trimming, blow-off, fertilization, aeration, overseeding, topdressing, and compost applications. They also handle larger property or acreage land clearing for heavy brush and saplings.
What certifications, accreditations, or standards does the company claim to follow?
The company states it is insured and holds an A+ accreditation with the Better Business Bureau. They emphasize clear scope, no guesswork, dependable service, and respect for the property as part of their standard. The team uses uniformed crews and aims to reduce the need for client follow-up.
What makes this company different from other lawn care providers according to its own description?
The business distinguishes itself by making work, expectations, and approvals clear before starting. They plan routes and schedules carefully to stay organized despite Houston weather changes. Their goal is to provide less chasing and more clarity through organized important details and updates.
What is the history and origin story of the business?
The company was founded in 2020 by brothers Jorge and Jeffrey Perez who were born and raised in Houston. They started by doing the work themselves and helping neighbors, which shaped their hands-on approach to running the company today.
What are the common complaints or criticisms found in customer reviews?
Some reviewers on Google mention that the company charges triple the price compared to other providers. They also note that the crew does not haul away leaves or clippings, instead using a blower. One concern mentioned is that the blower might blow clippings onto neighbors' yards.
What are the main features of the recurring care and project services?
The company offers recurring lawn care, property cleanups, and sod installation as key services. They also provide landscape maintenance for beds, shrubs, mulch, and weeds. Each service is designed to address specific property needs like overgrowth, turf failure, or routine maintenance.
How can a new client get started or book a service?
To get started, clients can send a request with the property address, photos, and their main goal. The team reviews the fit and scope, then defines the next step, which may include a written estimate or a site visit. Once the scope is approved and any required deposit is received, the work is scheduled.
What are the official contact methods and office hours?
The company can be contacted at the phone number 8325068239. They also offer the option to text for a quote. Office hours are Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 4:00 PM, and Sunday is closed.
What are the core values and operational principles of the business?
The company emphasizes clear scope, professional communication, and respect for client properties. They aim to provide dependable scheduling and organized service even when Houston weather and field conditions change. The focus is on clear expectations before work begins and keeping important details organized.
How does the company adapt its services to local Houston conditions?
The business is built for Houston conditions, including clay soil, heat, heavy rain, fast growth, and drainage issues. They have local experience with these factors and tailor their recommendations accordingly. The team is expected to communicate professionally and treat the property with respect from the office to the field.
What is the official website of Evergreen Outdoor Services, LLC?
The official website of Evergreen Outdoor Services, LLC is evergreenlawncaretx.com.
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Evergreen Outdoor Services, LLC is a Houston, Texas-based company that provides lawn care and landscaping services. Their offerings include lawn care and mowing, landscape maintenance, property clean ups, sod installation, and landscape installation. The business follows a defined process involving reviewing service requests, confirming scope, preparing written estimates as needed, and scheduling work once approved. They emphasize clear communication, written scopes, and respect for client properties throughout their service process.
- Website
- evergreenlawncaretx.com
- Phone
- 8325068239