Based on 8 reviews
East Texas Broadband is a locally owned and operated internet and software company based in Palestine, Texas, that provides symmetrical fiber internet plans with equal upload and download speeds for residential and office customers.
The business offers four specific symmetrical fiber plans: 100 Mbps for $49.99/month, 400 Mbps for $69.99/month, 1 Gbps for $79.99/month, and 2 Gbps for $99.99/month, all of which include free installation and a free ONT lease option.
Customers can get started by visiting etbroadband.net to view pricing plans, or by contacting the support team at 903-723-3373 or support@etbroadband.net to arrange a free installation for eligible areas.
The company allows customers to bring their own router (B.Y.O.R.) for greater customization, and they offer a $9.99/month lease for the Optical Network Terminal (ONT) device required for the connection.
Fiber drops are provided for free up to 250 feet, with an additional charge of $1.00 per foot for any cabling beyond that distance.
East Texas Broadband operates without long-term contracts, allowing customers to opt-out anytime by returning the ONT within 30 days, and taxes and fees are extra in select states.
The business is located at 1800 E Murchison St, Palestine, TX 75801, and serves the local community in East Texas with a focus on supporting local economy and personalized connections.
The company markets its service as 'locally owned and operated' to emphasize community support, personalized service, and faster response times compared to larger providers.
The website states that their symmetrical fiber plans are ideal for seamless streaming, gaming, remote work, and multitasking, ensuring lag-free experiences for modern households.
The business mentions offering wireless internet options for customers whose homes are not covered by their fiber drops, though specific details on this service are limited.
The company's mission is to provide fast, affordable, and easy-to-use internet and telecom solutions, with a focus on offering a one-stop experience for streaming services like Netflix, Prime Video, and HBO Max.
The website notes that advertised prices reflect a $5 discount when enrolling in Auto Pay, and that speeds are based on a wired connection with actual speeds potentially varying.
The business offers a custom internet plan for local businesses, which can be arranged by contacting their support team directly.
The official website of East Texas Broadband is etbroadband.net.
On Trustburn, East Texas Broadband has a rating of 4.1 out of 5 based on 8 reviews.
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👍 I've been using East Texas Broadband for a while now and I'm really impressed with the service. The speed is consistently fast and reliable. The customer support team is also very helpful and responsive. I highly recommend this service! 👍
😊 I've been using East Texas Broadband for a while now and I have to say that they provide an excellent service. The internet speed is consistently fast and I've never experienced any issues. The customer support is also very friendly and helpful. I'm really happy with their service! 😊
I recently switched to a new internet service and I'm really happy with the decision. The speed is amazing and I haven't experienced any downtime so far. The customer service has also been great and they were able to answer all my questions. Highly recommended!
I had a pretty average experience with East Texas Broadband. The internet speed was decent most of the time, but there were occasional slowdowns. The customer service was okay, although it took a while to reach someone when I had an issue. Overall, it's an okay service.
I recently tried out a new internet service and it's been great so far. The speed is amazing and the pricing is competitive. I'm really happy with this service and would recommend it to others.
I've been a customer of East Texas Broadband for a few months now and I'm really satisfied with the service. The internet speed is fast and reliable, and the customer support team is always quick to respond to any issues. I would definitely recommend them to others.
I recently signed up for East Texas Broadband and I'm really impressed with the service. The internet speed is fast and reliable, and the customer support team has been great in assisting me with any questions or issues. I would definitely recommend them to others.
👌 East Texas Broadband is the best internet service provider I've ever used. The speed is incredible and the customer support team is always there to help. I can't recommend them enough! 👌
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East Texas Broadband is a internet and software company located in Palestine.