Based on 10 reviews
As a customer, my experience with this company has been less than satisfactory. The user interface of their software feels outdated, making navigation cumbersome at times. I encountered several glitches that hindered my workflow, causing unnecessary frustration. Additionally, customer service was not as responsive as I had hoped. it took longer than expected to get assistance. While I appreciate the range of features they offer, the execution leaves much to be desired. 🌧️
The most comprehensive and accurate power system software in the world.
My dad works there and etap is awesome. I hope it thrives
I had an inquiry regarding technical issues and the receptionist was very rude and hung up on me for no reason whatsoever. Will not be continuing business with them, customer service is huge.
From a network admin s point a view the software and the knowledge of enterprise computing by ETAP is pathetic. Not able to install with SCCM, the licensing server is a failure where it requires the serial keys to be entered manually on each workstation, and you cannot run license server on a VM machine because they claim you can misuse the licenses. I would recommend to any company looking at this to find an alternative. When you call "support" you will find that they do not have a dedicated support staff. Whoever answers the phone is the support. Which one time was a receptionist.
Update: received a reply from the support lead: "I am not familiar with SCCM". Admins stear clear of this. Installing and setting up is a time waster. Have whoever recommends this to do a thorough cost analysis.
Well they posted Version 12 on their web site as ready and shipping but when you call the company the snippy lady says it is not ready and she doesn't know why it is on their site. Reading their Glassdoor reviews I don't expect much good to come from this company.
Another update. Had SCCM monitor ETAP use in our network, big fat zero. Guess who is not getting a renewal :)
Would love working here if it weren't for the disparity push
They published a new version of software on their website when it wasn't released or available yet... nuf said!
No news yet. This is where the business shares its own updates and press.
Enterprise power system analysis software to design, analyze, monitor, and operate electrical power systems in generation, transmission, distribution, industrial, transportation and low voltage sectors.
ETAP: The Ultimate Power System Analysis Software
ETAP is a leading provider of enterprise power system analysis software that enables engineers and operators to design, analyze, monitor, and operate electrical power systems in various sectors such as generation, transmission, distribution, industrial, transportation and low voltage. With over 30 years of experience in the industry, ETAP has established itself as a trusted partner for companies worldwide.
The company's flagship product is the ETAP software suite which offers a comprehensive range of tools for power system modeling and simulation. The software provides engineers with the ability to create accurate models of complex electrical systems using advanced algorithms and data-driven analytics. This allows them to simulate various scenarios and evaluate the performance of their designs under different conditions.
One of the key features of ETAP is its ability to perform real-time monitoring and control of power systems. This allows operators to quickly identify potential issues before they become critical problems. The software also provides advanced analytics capabilities that enable users to optimize their operations by identifying areas where improvements can be made.
In addition to its core software offering, ETAP also provides a range of services including training programs, technical support services, consulting services and custom development solutions. These services are designed to help customers get the most out of their investment in ETAP's products.
ETAP has been recognized by industry experts for its innovative approach to power system analysis. The company has won numerous awards including the Frost & Sullivan Global Product Leadership Award for Electrical Power Systems Analysis Software.
One reason why customers choose ETAP over other providers is because it offers a user-friendly interface that makes it easy for engineers and operators alike to use its products effectively. Additionally, ETAP's customer support team is highly responsive which ensures that any issues are resolved quickly so that customers can get back up-and-running as soon as possible.
Another advantage offered by ETAP is its commitment to sustainability. The company recognizes that energy efficiency plays an important role in reducing greenhouse gas emissions which contribute significantly towards climate change. As such, it has developed tools within its software suite specifically designed for energy management purposes.
Overall, if you're looking for an enterprise power system analysis solution that delivers results then look no further than ETAP! With its comprehensive suite of tools combined with exceptional customer service you can be confident in your decision when choosing this market-leading provider!