Questions about Erase Trax
What is Erase Trax?
Erase Trax is an online reputation management agency based in the United Kingdom that specializes in removing policy-violating reviews, monitoring reputation, and optimizing SEO and AI search visibility. They have been operating since 2016 and have delivered over 1,500 projects for more than 900 global clients. Their core mission is to clear unfair content and help businesses build a reputation based on genuine customer experiences.
What specific services does Erase Trax offer?
The company offers four main services: removing policy-violating reviews, weekly reputation monitoring, SEO and AI search optimization, and social media post removal. Each service is tailored to specific business needs, such as fixing a low rating or getting found by AI assistants like ChatGPT and Google Gemini. They provide a free audit to determine which service a business requires before any payment is made.
How does Erase Trax's pricing and billing work?
Erase Trax operates on a unique payment model where review and social media post removals are invoiced only after a verified removal is confirmed on a live profile. This means a business pays per result achieved rather than a fixed monthly retainer. The other services, like monitoring and SEO, are billed weekly with no fixed term, and there is no upfront fee required to start the process.
How does the review removal process work from start to finish?
The process begins with a free audit where a team member checks every review against platform policies within 24 hours. The business provides a profile link and identifies problematic reviews, but no login credentials are needed. Once the audit is complete, the team handles the removals without requiring the client to file any cases or chase the platforms.
Which industries and markets does Erase Trax serve?
Erase Trax targets businesses across the UK and serves industries including home services, hotels, real estate, dental clinics, HVAC, and law firms. They use their expertise to improve ratings to 4.5+ stars and dominate search results. Their work helps ensure that leads are not wasted and that customers can trust the business based on accurate information.
Can you provide examples of businesses that have benefited from Erase Trax?
The company's website highlights several illustrative examples of their work, such as Northside Plumbing & Heating, The Harbour Row Hotel, and Elmfield Dental Practice. In these cases, they removed reviews that broke platform policies, resulting in rating improvements from 3.1 to 4.7, 3.4 to 4.6, and 3.6 to 4.5 respectively. These examples demonstrate their ability to fix specific search result issues.
What makes Erase Trax different from other reputation management agencies?
According to the company's own description, their approach differs from competitors by not requiring clients to file cases or chase platforms manually. They claim to handle every policy-violating review internally, ensuring that even if a platform initially rejects a removal, they continue the process. This hands-off method is designed to save time for business owners.
What do reviewers say about Erase Trax's service?
Reviewers on the company's site note that their service is particularly helpful for businesses dealing with fake reviews from rivals or angry ex-employees. Some users appreciate that the audit is completely free and puts no obligation on the client. The team is praised for providing a clear written verdict on what is removable without needing to guess.
What should a first-time customer know before contacting Erase Trax?
A first-time customer should know that the free audit is the first step and requires only a profile link and an explanation of the problem. There is no upfront fee, and the invoice for removals only appears once a review is verified as gone. The team does not ask for login details, relying solely on public information to conduct their audit.
What advanced features does Erase Trax provide for AI and search visibility?
The company's website states that they help businesses dominate Google search results and enhance AI visibility on platforms like ChatGPT and Google Gemini. They also offer social media post removal for false, harassing, or impersonating posts across six platforms. These features are part of their broader strategy to improve digital reputation and generate high-quality leads.
How does Erase Trax ensure transparency in their audit process?
Erase Trax emphasizes that they do not take on reviews they expect to lose, ensuring that the audit is honest and realistic. They also provide a written audit that includes every review on the profile and a verdict on each one. This transparency helps businesses understand exactly what can be removed and what will remain.
What is the scope of Erase Trax's ongoing services?
The company's services are scoped after the free audit, and they quote in writing before anything starts for ongoing work. They operate with a team of specialists and have been active since 2016. Their focus is on rebuilding ratings and recovering search visibility for businesses in the United Kingdom.
Where is Erase Trax located?
Erase Trax is located at Suite C192, 4-6 Greatorex Street, London, United Kingdom, E1 5NF.
What is the official website of Erase Trax?
The official website of Erase Trax is erasetrax.com.
Does Erase Trax have reviews on Trustburn?
Erase Trax has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
AI-generated from reviews on this page. Verify anything important with the company directly.
News
No news yet. This is where the business shares its own updates and press.
Photos
Widgets
Get the widget for your site →About Erase Trax
Erase Trax is a leading online reputation management and digital growth agency specializing in reputation repair, negative review removal, SEO, and AI Search Optimization (AEO). With over 10 years of experience, 900+ global clients, and 1,500+ delivered projects, the company helps businesses protect and improve their digital reputation. Erase Trax serves industries including home services, hotels, real estate, dental clinics, HVAC, and law firms. Their services help businesses remove policy-violating reviews, improve ratings to 4.5+ stars, dominate Google search results, enhance AI visibility on platforms like ChatGPT and Google Gemini, and generate high-quality leads.
- Website
- erasetrax.com
- Phone
- 1 (786) 949 7292
- info@erasetrax.com
- Address
- Suite C192, 4-6 Greatorex Street, London, United Kingdom, E1 5NF
- Founded
- 2016
- Categories
- Online media