Questions about Edward Payne and Co
What is Edward Payne and Co?
Edward Payne and Co is a London-based tree surgery company established in 2005, specializing in arboricultural services such as tree pruning, removal, stump grinding, hedge trimming, tree planting, and vines and climbers services for homeowners, developers, and property managers.
How is the team structured and what qualifications do the climbers hold?
The company operates four teams of arborists and two full-time office staff, with skilled climbing staff who are NPTC qualified and work to BS3998 (2010) – the British Standard for professional arboriculture.
What is the split between residential and commercial work?
Their private residential clients account for around 70% of the work, while the remaining 30% comes from commercial tree work completed throughout London and the Home Counties.
Where is the office located and what are the contact details?
The business is located at 94 Ribblesdale Road, London, SW16 6SE, and can be contacted by phone at 020 8696 0888 or via email at [email protected] during office hours from 8:30am to 5:30pm, Monday to Friday.
How can a new customer start working with them?
They provide free, no-obligation quotations and site visits, along with free advice on tree maintenance and care.
How long has the business been operating and what are its key statistics?
The company has served over 8,000 clients and pruned more than 10,000 trees since its inception in 2005.
What health and safety measures are in place?
Health and safety is paramount; staff wear PPE at all times, have First Aid training, and a First Aid kit is always available onsite, with risk assessments carried out prior to each job.
What insurance coverage does the company maintain?
They hold Public and Products' Liability Insurance of £10,000,000 and Employers Liability Insurance of £10,000,000, with copies of certificates available upon request.
What are the stated response times and service scope?
The website states that they aim to reply to all messages within one working day and offer comprehensive tree care services.
What themes do several reviews share regarding customer experiences?
Some reviewers praise the professional and timely services, while others mention the importance of expert care for maintaining the health and aesthetics of their gardens.
Which areas are served by the business?
The company serves customers across South, West, and Central London, as well as the home counties.
What additional service is offered beyond standard tree work?
The website mentions that they offer consultancy services alongside their core tree surgery offerings.
What is the origin story behind the company?
The business was founded by Edward with the aim of building a strong reputation for quality workmanship and good customer care.
What marketing approach does the company highlight?
The company emphasizes that their good reputation acts as their greatest marketing tool to meet and exceed expectations at competitive rates.
What is the official website of Edward Payne and Co?
The official website of Edward Payne and Co is eptrees.co.uk.
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Edward Payne and Co is a London-based tree surgery company with over 18 years of experience in arboricultural services. The company offers tree pruning, tree removal, stump grinding, hedge trimming, tree planting, and vines and climbers services for homeowners, developers, and property managers. It provides free, no-obligation quotations, site visits, and advice on tree maintenance. The business is located at 94 Ribblesdale Road, London, and can be contacted by phone or email during office hours from 8:30am to 5:30pm, Monday to Friday.
- Website
- eptrees.co.uk
- Phone
- 02086960888
- mazno20@mhmazno.com