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Average ratingAverage
3.7/ 5

Based on 6 reviews

517%
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350%
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What reviewers say about Epost

Generated with AI from 6 reviews on Trustburn · updated 15 days ago

Customers generally report positive experiences with on-time delivery, careful package handling, and efficient tracking, though several reviewers note frustration over unresponsive and unknowledgeable support staff, leading to a mixed overall impression.
What does Epost do?

Epost is an online ecommerce logistics platform operating in Southeast Asia that connects businesses to consumers for both domestic and international deliveries. It offers an integrated ecosystem of services including international and domestic delivery, click & collect points, efulfilment, express clearance, tracking, and insurance.

What are the most common complaints about Epost?

The most common complaints involve poor customer service, including slow response times, unhelpful or unknowledgeable representatives, and communication issues, with multiple reviewers specifically mentioning these problems.

AI-generated from reviews on this page. Verify anything important with the company directly.

Henrik Ottosson
Reviews 1

I used Epost services a few days ago to send some important documents. The delivery was on time, and the tracking system was efficient in keeping me updated. However, I had some difficulties reaching their customer service. They need to improve their response time and communication with customers.

Rahmat Kurnia
Reviews 1

I recently used Epost's services for shipping some important documents to my client. The experience was overall average. The delivery was on time, but the customer service was not very helpful when I had some inquiries. I would suggest improving the communication with customers.

Louise Robson
Reviews 1

I have been using a courier service from epostexpress.com for quite some time now, and I am really satisfied with their services. The delivery is always on time, and the packages are handled carefully. I would highly recommend their services to anyone in need of a reliable courier service.

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About Epost

Epost with presence in Southeast Asia is an online platform that serves the ecommerce logistics services connecting business to consumer in domestic and international.

Epost has established an integrated online ecosystem services for consumer, the ecosystem allows end user to search and book any logistics services such as Epost International Delivery, Epost Domestic Delivery, Epost Click & Collect Points, Epost Efulfilment, Express Clearance, Tracking, Epost Insurance.

Epost believe in the FIVE 5's ideology : Easy, Efficient, Ethical, Education and Evolution