Questions about Epic Sourcing
What is Epic Sourcing?
Epic Sourcing is an Australian agency founded in 2019 that helps businesses source products from China and Vietnam. They offer services like product sourcing, custom manufacturing, supply chain management, and factory audits. The team operates with offices in Sydney, Auckland, and throughout Asia to connect local businesses with global suppliers.
What are the specific pricing packages and their starting costs?
The company offers three distinct pricing packages: Hot Source for white-label products at $2,499, Out Source for customizing existing items at $4,999, and Secret Source for designing new products starting from $8,980. Each plan includes specific features like bilingual coordinators, factory tours, and quality control inspections tailored to the business's needs.
How can a new client begin working with Epic Sourcing?
Clients can book a discovery call to start the process, or use the 'Packaged Solution' and 'Interim SCM Solution' options on their website. The agency also mentions joining them at the Canton Fair 2025 as a way to engage with their network and services.
What is the core pricing philosophy of Epic Sourcing?
The business claims to operate on transparent, fixed-fee pricing with no hidden commissions, distinguishing itself from agents who take manufacturer kickbacks. They emphasize that their agents advocate exclusively for the client to ensure the best deals and quality outcomes.
What quality assurance steps does Epic Sourcing take before goods arrive?
Epic Sourcing provides detailed verification reports before importation to ensure manufacturers are qualified and capable of delivering high-quality results. They also conduct pre-shipment inspections and factory audits to catch defects early and prevent costly production delays.
How does Epic Sourcing handle custom product development and manufacturing?
The agency specializes in custom product development and OEM manufacturing, guiding clients from initial design concepts through prototyping, sampling, tooling, and mass production. They connect clients with manufacturers who can develop unique products tailored to specific visions.
What logistical services does Epic Sourcing provide beyond sourcing?
Services include freight forwarding, China warehousing, and guided factory tours to help businesses manage their supply chains efficiently. They also offer supply chain strategy discussions and logistics coordination to streamline operations.
Who are the key people and where are the main offices located?
The team includes roles such as a China Head of Staff, Product Manager, and Sourcing Coordinator, with specialists located in Sydney, Auckland, and China. They aim to build long-term relationships, often referring to their clients as 'mates'.
Which industries and business sizes does Epic Sourcing primarily serve?
The agency works with clients across industries including clothing, furniture, electronics, toys, and health and wellness. They specifically target small and medium-sized businesses looking to build supply chains in China and Vietnam.
What do reviewers say about the experience of working with Epic Sourcing?
Reviewers praise the team for being professional, helpful, open, and willing to put in hard work to ensure customer happiness. Some clients mention that the process is made easy and even enjoyable by the staff.
What are the stated size and reach of the company?
The company states they have 22 team members and 5 offices worldwide, with over 300 happy clients. They describe themselves as a local business supporting local businesses with specialist teams on the ground.
What is the cultural approach to client relationships?
The website notes that they are helping some of the coolest businesses in Australia and New Zealand, with a focus on building relationships that last. They consider most of their long-term clients to be 'mates'.
What ongoing support options are available for existing clients?
The agency offers a 'Packaged Solution' that includes supplier management, sample development, and full order coordination for a monthly fee. They also provide an 'Interim SCM Solution' for businesses needing ongoing support without hiring in-house.
How does Epic Sourcing differ from using platforms like Alibaba directly?
The business highlights that they eliminate the risks associated with unverified platforms like Alibaba by providing professional supplier verification and ongoing quality controls. They position themselves as a safeguard throughout the sourcing journey.
What is the official website of Epic Sourcing?
The official website of Epic Sourcing is epicsourcing.com.au.
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Epic Sourcing is an Australian sourcing agency that helps businesses source products from China and Vietnam. Its services include product sourcing, product development and custom manufacturing, supply chain management, freight forwarding, China warehousing, guided factory tours, quality control and factory audits, and supplier verification reports. The company also offers tools such as a manufacturer database search and guided expo visits, and works with clients across industries including clothing, furniture, electronics, toys, and health and wellness. It provides tailored sourcing and procurement solutions for small and medium-sized businesses looking to build supply chains in China and Vietnam.
- Website
- epicsourcing.com.au
- Phone
- 1800 00 EPIC
- Address
- Unit A1/35-39 Bourke Rd, Alexandria, NSW, 2015, AU
- Founded
- 2019