Customers generally praise the friendly, professional staff, clean and calming atmosphere, and high-quality massages, facials, manicures, pedicures, and haircuts, often saying they leave feeling relaxed, refreshed, or pampered.
What is Envision Salon & Spa?
Envision Salon & Spa is a salon and spa management software provider that offers an all-in-one scheduling and business system for salons, spas, barbershops, beauty schools, pet groomers, and tattoo studios. The company helps businesses streamline operations, manage appointments, and engage clients through integrated marketing tools.
What pricing plans are available for the software?
The platform provides a scalable pricing model with three main tiers: Standard, Amplify, and Ultimate. The Standard plan costs $20 per additional user up to five seats and includes features like online bookings, deposits, and integrated payments, while higher tiers offer unlimited users and advanced marketing capabilities.
Where is the business located and how can it be contacted?
Envision Salon & Spa is located in Conway, Florida, with a physical address at 7100 Tpc Dr Ste 100. The business can be reached by phone at 8002319445 or via email at Support@envisionnow.com for support and sales inquiries.
How long has the business existed and what is its history?
The company has been operating for over two decades, having grown from a small office into a provider serving thousands of beauty professionals across the country. It is now part of the PatientNow family, which provides access to cutting-edge technology and expanded resources.
What is the current rating and how recent are the reviews?
Recent feedback on Trustburn shows a 4.4 out of 5 rating from 8 reviews. The rating split includes multiple 5-star reviews praising the friendly staff and top-notch services, alongside a 3-star review that noted higher prices and mixed service quality.
What do reviewers praise about the salon?
Reviewers frequently praise the salon's calming ambiance, professional and attentive staff, and high-quality services such as massages, facials, and manicures. Many customers specifically mention feeling welcome and pampered from the moment they walk in.
What criticisms or complaints have reviewers mentioned?
Some reviewers expressed concerns about the pricing being higher than similar local salons and noted that certain services, like haircuts, did not always meet their expectations regarding quality or style.
What specific features and services does the software offer?
The software includes features like automated SMS and email marketing, mobile payment processing, and an employee app that allows staff to book appointments remotely. It also offers inventory management, basic reports, and Canva marketing campaigns.
What technology and integrations are available on the platform?
The platform integrates with multiple channels to send confirmation and reminder emails, and supports multi-channel drip campaigns. It also provides a knowledgebase for training and a live system status page for monitoring uptime.
What should a first-time customer know before starting?
A first-time user should know that the software is designed to adapt to unique needs, whether running a single location or multiple studios. Onboarding includes a dedicated representative to guide setup, and free training materials are available for self-paced learning.
How can new users get started and what support is provided?
The business offers white glove services and 1:1 training for personalized onboarding. Support is U.S.-based and accessible via phone or email, ensuring comprehensive assistance for setup and system configuration.
What types of businesses does the software cater to?
The software supports various specialties including dentistry, dermatology, health and wellness, medspa, and plastic surgery in addition to salon and spa services. It also caters to tattoo parlors and pet grooming businesses.
What core principles guide the business?
The company emphasizes authenticity and transparency, guiding decisions with principles like showing up when needed and owning the outcome. Their goal is to help salons reach their full potential through honest relationships and measurable results.
What performance metrics does the company claim to achieve?
The website states that businesses using the software save hours each week, see more productive teams, and spend more time engaging with clients. It claims to have over 1 million appointments booked monthly and a client retention rate of over 1 million.
What is the official website of Envision Salon & Spa?
The official website of Envision Salon & Spa is envisionsalon.com.
AI-generated from reviews on this page. Verify anything important with the company directly.