Questions about Energy Buster
What is Energy Buster?
Energy Buster is the sister company of Sustainable Savings, specializing in designing and installing large commercial solar PV systems for warehouses, offices, and industrial facilities, as well as residential and small business properties across Adelaide. The team consists of skilled engineers, scientists, and senior electricians who provide tailored system designs based on roof orientation, shading, and electricity usage rather than one-size-fits-all packages. They are an SAA accredited installer and NETCC approved seller offering free on-site assessments to determine the appropriate solar, inverter, and battery options for each property.
What solar package sizes and panel options are available for residential customers?
The company offers four common home solar system sizes starting at 6.65 kW for small homes, 13.3 kW for medium homes, 19.95 kW for large homes, and 39.9 kW for very large homes. Each package allows customers to choose between standard TCL half-cut all-black panels or premium SunPower MAX Series all-black panels, with the option to add a battery using GoodWe ESA or iStore hybrid inverters. The final system design is confirmed after a free on-site assessment to ensure it matches the property's specific electricity profile and future energy needs.
What battery options and warranty periods are included in the solar packages?
Energy Buster provides a range of battery solutions including the GoodWe ESA Battery with 18kWh capacity and the iStore Battery with 14kWh capacity, which swap the standard inverter for a matching hybrid inverter. These batteries are designed for whole-home backup and space-saving modular designs, with warranty periods ranging from 10 to 15 years depending on the specific model chosen. Adding a battery is optional but recommended for most installs to maximize energy independence and backup capabilities.
What are the specific warranty lengths and efficiency features of the recommended panels?
The company highlights SunPower MAX panels with a 30-year power, product, and service warranty, as well as TCL panels with a 25-year comprehensive warranty, noting that some budget panels offer as little as 12 years. They also mention that their panels lose less output when partially shaded due to patented shingled, back-contact cells reaching up to 24.7% efficiency. These features are part of their strategy to deliver long-lasting performance and reduce power loss in various lighting conditions.
How does the system design and installation process work from start to finish?
The process begins with a free on-site assessment where installers evaluate current electricity usage, roof orientation, shading, and switchboard requirements. This is followed by system design, product selection, installation, connection, and ongoing support, ensuring the system suits the property and household electricity profile. Every recommendation is customized to avoid one-size-fits-all packages and address future plans like electric vehicles or increased electrical demand.
Where is the business located and what is its history and team structure?
Energy Buster is located at 46 Magill Rd, Norwood, SA 5067, and serves the Adelaide region with local support and on-site quotes. They have been operating for almost a decade, leveraging their experience from designing large commercial energy solutions for major Australian energy users. The team includes experts like Dr Davide Ross, an engineering PhD and CMVP accredited auditor, and Dr Helen Chandler, a science PhD with experience in renewable industry methodologies.
What are the current review ratings and what ethical sourcing practices are mentioned?
The company is rated 4.7 out of 5 from 93 reviews on SolarQuotes, Australia's independent solar review site. They emphasize that their panels are built without slavery through independent onsite auditing of the supply chain for ethical sourcing. Additionally, they offer a 10-year inverter warranty that can be extended to 15 years, providing long-term warranty protection for their customers.
How can a customer book a free on-site assessment and quote?
To get started, customers can request a free on-site quote by filling out a form with their name, email, phone, street address, suburb, postcode, and a message. The company states there is no obligation and that Adelaide on-site quotes are available. This step initiates the assessment of the property's suitability for solar installation and helps determine the appropriate system size and features.
What types of properties does Energy Buster serve and what additional services are offered?
The business specializes in both residential and commercial properties, including warehouses, offices, retail centres, and industrial facilities. They focus on delivering measurable return on investment rather than generic packages. Their services also include solar monitoring to optimize production and track performance, as well as regular cleaning to remove dirt and debris that hinder sunlight absorption.
What are the key differentiators and accreditations that make Energy Buster unique?
The company claims to be the sister company of Sustainable Savings, which helps South Australian businesses reduce energy costs and improve sustainability. They are an accredited and Adelaide-based NETCC approved seller with SAA-accredited installers. The engineering team is backed by the same expertise used for large commercial clients, ensuring high-quality results for homeowners and small businesses.
What are the primary contact methods and website resources for potential clients?
Customers can contact the business by calling the phone number (08) 7120 6377 or visiting their website at energybuster.com.au. The website provides access to solar packages, a free solar assessment form, and information on their services. They also mention that they are available to discuss solar panel options and system design tailored to individual needs.
What are the specific warranty terms for batteries and inverters?
The company offers a 20-year battery warranty as part of their comprehensive service, alongside product and performance warranties that can extend up to 40 years for certain panels. They also provide a 10-year inverter warranty that is extendable to 15 years, ensuring long-term protection against degradation and failure. These warranties are clearly confirmed in written proposals to avoid hidden fine print.
What do customers commonly praise about Energy Buster's services?
Some reviewers on SolarQuotes praise the company's tailored system designs and the quality of their SunPower MAX panels, noting the 30-year warranty and reduced power loss in shade. Others appreciate the free on-site assessments and the local Adelaide support, which ensures a seamless installation process. The high rating of 4.7/5 reflects consistent customer satisfaction with their engineering and service approach.
How are the solar package prices structured and what warranty periods are included?
The company's pricing structure is based on the chosen panel type and battery option, with packages starting at 6.65 kW for small homes and scaling up to 39.9 kW for very large homes. They offer a 25-year comprehensive panel warranty for TCL panels and a 30-year warranty for SunPower MAX panels. The final price is confirmed after a free on-site assessment to ensure accuracy and suitability for the property.
Who is the ideal customer for Energy Buster's services and what specific needs do they address?
Energy Buster is particularly suited for homeowners and small businesses in Adelaide who need a tailored solar system based on their specific electricity usage and roof conditions. They do not offer a one-size-fits-all package, making them ideal for clients with unique future energy needs such as electric vehicles or increased electrical demand. The company also serves commercial clients like warehouses and retail centres with large-scale energy solutions.
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Sustainable Savings is an Adelaide-based commercial solar specialist helping South Australian businesses reduce energy costs and improve long-term sustainability. The company designs and installs tailored solar and battery systems for warehouses, offices, retail centres and industrial facilities, focusing on delivering measurable return on investment rather than one-size-fits-all packages.
- Website
- energybuster.com.au
- Phone
- (08) 7120 6377
- Address
- 46 Magill Rd, Norwood, SA 5067
- Categories
- Oil & energy, Renewables & environment