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Average ratingAverage
3.9/ 5

Based on 11 reviews

527%
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336%
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What reviewers say about enegene

Based on 11 reviews, listing data and website checks · updated yesterday

Customers commonly praise enegene’s product quality, professional and responsive team, quick response times, and exceptional customer service. Across all 11 reviews, ratings average 3.9 out of 5, with 27% five-star, 36% four-star, and 36% three-star ratings.
What is enegene?

enegene is a company based in Hamamatsu, Shizuoka Prefecture, Japan, operating in the construction industry. They provide services including LP gas, electricity, solar power generation, home renovations, and disaster prevention support. The business serves residential and corporate customers across Shizuoka Prefecture and parts of Aichi Prefecture through multiple regional offices.

How does the process for moving work?

To begin using their services, customers must first apply for a 'usage stop' on their current contract and then apply for a 'usage start' at their new location. The company allows simultaneous acceptance of both applications in a single request to streamline the moving process.

Where are their offices located?

The company operates a network of 18 regional offices and branches located throughout Shizuoka and Aichi prefectures, including locations in Hamamatsu, Numazu, Atami, and Fujieda. Each office has specific addresses and contact numbers listed on their website for local service.

What specific products and services do they offer?

enegene offers a wide range of products and services, including LP gas, electricity, solar power generation, home renovations, and disaster prevention supplies. They also provide support for water purification systems and air conditioning maintenance through certified partnerships.

What safety measures do they promote?

The company emphasizes safety by publishing a security guide to help customers use gas safely in their daily lives. They also offer a disaster prevention support service to help residents prepare for unexpected emergencies.

How can customers manage their accounts online?

Customers can manage their gas usage and payments online through the Enezin My Page, which allows them to check monthly consumption and register for web invoices. This feature is available for both general customers and corporate clients.

How soon can gas installation happen?

For gas installation, the company states that the shortest possible arrival time depends on worker availability, but they generally recommend applying at least one day before the scheduled work date. Internet applications may allow same-day afternoon visits.

What do reviewers say about enegene?

Some reviewers on Trustburn praise enegene for the exceptional quality of their products and top-notch customer service. Many users highlight the professional and responsive nature of the team, with quick response times noted as a key strength.

How long has enegene been in business?

The company has been in operation since at least 2022, as evidenced by reviews from that year. They have a strong presence in the local community with a history of media coverage and event participation.

How can customers contact enegene?

Customers can contact enegene by phone at 053-471-1414 or visit their various regional offices. They also provide detailed access instructions for each location on their website to assist visitors.

What specific details are needed for water purification system installation?

The company provides specific space requirements for their water purification systems, noting that 10cm of space is needed behind the unit and 50cm above it for bottle changes. These details are crucial for potential customers planning installation.

What procedures are available for account changes?

enegene offers a variety of procedures for changing ownership or payment methods, including options for moving customers. They also provide emergency guides and other procedural information to assist users during transitions.

What is the official website of enegene?

The official website of enegene is enegene.co.jp.

How is enegene rated on Trustburn?

On Trustburn, enegene has a rating of 3.9 out of 5 based on 11 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Chandra Venkataramani
Reviews 1

I have been using enegene's services for a while now and I must say, their quality is quite impressive. The products they offer are top-notch and their customer service is exceptional. I highly recommend enegene to anyone looking for a reliable and trustworthy company in the field.

Dow Shirley
Reviews 1

I have had the pleasure of working with enegene for a while now, and I must say they are one of the best companies in the field. Their products are exceptional and they always prioritize their customers' satisfaction. I am really impressed and would highly recommend enegene to everyone.

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About enegene

Enezin is a historic new company

Address
中区高林5丁目6-31
Categories
Construction