Clint Woodard
I started my trucking career here 3 years ago. Smaller but good company with a family vibe. My equipment is good and up to date 2020 Peterbilt 579. Pay is great and miles strong and they pay for truck washes
What reviewers say about Empire express
Customers are mixed: several drivers describe Empire express as a good, family-oriented company with friendly people, newer trucks, solid pay, and nice amenities, while others report serious problems with equipment breakdowns, poor communication, being treated unfairly, and unsafe practices, which is reflected in the average 3.3 out of 5 rating.
What does Empire express do?
Empire express is described as a company dedicated to providing safe, on-time delivery while building strong relationships with the people and companies it works with, and reviewer comments indicate it operates as a trucking carrier with drivers, terminal facilities, and a fleet of equipment.
What are the most common complaints about Empire express?
Based on the reviews, common complaints concern poor equipment condition and frequent breakdowns, lack of communication and unprofessionalism, being stranded by a cut fuel card, strict hour and mileage demands, and occasional issues with driver skill or yard policies.
AI-generated from reviews on this page. Verify anything important with the company directly.
Jason Clark
Brett OLeary
Their Quality of equipment is beyond terrible!! Continuesly broke down. Their trailers are in such terrible condition. This company has such poor values. Refuse to pay you what s owed. Refuse to let you quit by turning off your fuel card Leaving you stranded. The unprofessionalism of taking many hours to find next load. Sitting for days at a time. There is no communication. Their attitude is I do what I want with no regard of their drivers. The safety of this company is just unbelievable.
Jami Holder
They were extremely very good to me & my husband, very good people and company.....
Christin Whitt
I loved empire when my husband worked there I miss memphis and the people who worked their it's the best place to work and good people who care about you.
Paul Mayland
Another fine company. Top of the line, newer model trucks with APUs. All 53' dry van trailers. Hazmat license required, but they'll help you get one, if needed. Many fine drivers, good office personnel and amenities you'd expect at the Home Terminal. Though the parking lot could use some work. Secure area on President's Island.
Kirby Tutor
Some good people here. Some not. Take your shower in front of everyone while you do laundry in 1 washer and 1 dryer. Eat your 70 hrs up and achieve 2200 miles. Gotta love Pittsburgh PA also. Many heavy loads and trucks are nice but don't have sliding 5th wheels. I worked over 18 hours the day I quit. They wouldn't let me bring my load to the yard only 10 miles away so another driver could deliver. Told me to deliver and they'd give me PC to get me to the terminal. I logged out of quallcom at 14 hours and finished my dlvry. The navigation systems are the worse. They don't even let you get truck washes occasionally.
Scope Love
One of the best companies that I work for they do take care of their drivers they also have lunch for the drivers Whenever you re at the terminal free washing machines and dryer up to date trucks and trailers Maintenance program is A1 the pay is good you re not overworked I can just keep going on my only dislike is that they will drop your pay if you do not have H-M
Aaron Mann
You need to make sure your drivers can back a trailer. This guy took a good 30 min to bump a dock. That is after he rubbed my bumper and bumped into the dropped trailer beside him. 20862 truck. At spartan Nash lima on 12:30am 12/17. You also need to change your slogan because clearly that isn't even worth the ink. And yes I have pictures.
James Young
Strong family orientated company. Your not just a truck number they care about the drivers and employees why else would they increase your pay 5
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Get the widget for your site →About Empire express
Dedicated to providing safe, on-time delivery, while building strong relationships with the great individuals and companies we work with.
Empire Express: Delivering Excellence in Transportation Services
Empire Express is a leading transportation company that has been providing safe, reliable, and on-time delivery services for over a decade. The company is dedicated to building strong relationships with its clients and partners by offering exceptional customer service and customized solutions to meet their unique needs.
At Empire Express, we understand the importance of timely delivery in today's fast-paced business environment. That's why we have invested heavily in our fleet of trucks, trailers, and other equipment to ensure that our clients' shipments are delivered on time every time. Our team of experienced drivers is trained to handle all types of cargo safely and efficiently while adhering to the highest industry standards.
Our Services
Empire Express offers a wide range of transportation services tailored to meet the needs of businesses across various industries. Our services include:
1. Full Truckload (FTL) Shipping: We offer FTL shipping services for businesses that need to transport large quantities of goods across long distances.
2. Less Than Truckload (LTL) Shipping: For smaller shipments or those that don't require an entire truckload, we offer LTL shipping services at competitive rates.
3. Expedited Shipping: When time is critical, our expedited shipping service ensures your shipment arrives at its destination as quickly as possible.
4. Intermodal Transportation: We provide intermodal transportation solutions that combine multiple modes of transport such as rail, road, and sea for efficient delivery.
5. Warehousing & Distribution: Our warehousing facilities are equipped with state-of-the-art technology for secure storage and efficient distribution of goods.
Why Choose Empire Express?
There are several reasons why businesses choose Empire Express over other transportation companies:
1. Safety First Approach - At Empire Express safety comes first; we take all necessary precautions when handling your cargo ensuring it reaches its destination safely without any damage or loss.
2 . On-Time Delivery - We understand how important it is for you to receive your shipment on time; therefore we make sure all deliveries are made within the agreed timeframe.
3 . Competitive Pricing - We offer competitive pricing without compromising on quality or safety standards.
4 . Customized Solutions - Every business has unique requirements when it comes to transportation; therefore we provide customized solutions tailored specifically according to each client’s needs.
5 . Exceptional Customer Service – At Empire express customer satisfaction is paramount; hence our team provides exceptional customer service throughout the entire process from booking till delivery.
Conclusion
In conclusion, if you're looking for a reliable partner who can help you streamline your logistics operations while ensuring timely delivery at competitive prices then look no further than Empire express! With years of experience in the industry coupled with state-of-the-art technology infrastructure & highly skilled professionals- You can trust us with all your logistics requirements!
- Website
- empireexpress.com
- Phone
- 8005003089
- Address
- 5 burlington square
- Categories
- Logistics and supply chain