I have purchased 2 vehicles from them (both for my son, who wrecked the first...ugh), and I have been extremely happy with both transactions...both are/were excellent vehicles, mechanically sound. Bruo & Cody were very accommodating regarding my requests and I never felt pressured. Thank you Mr. Aut...
I wouldn t recommend them Never got a response on my application and when i did i would have to call them? That s not how business works I m coming to you to purchase a vehicle that i don t even need. You should take the initiative to call me back to get me into one of your vehicles not the other wa...
Met with Cecilia and she did a magnificent job on the paperwork and setting me up for the test drive they will work with you as long as u have job showing u make the money requirements. Everything was quick and fast would recommend them to anybody and this tax season I will be sending a couple of pe...
BUYER BEWARE
Two weeks after we bought the vehicle, the car cost my son $1100 for an air conditioner that Mr. Auto Sales was suppose to fix the day of purchase. Unfortunately, I had to leave my 18 year old son to wait on the A.C. to be fixed while I went back to work. They didn t fix the A.C. and...
Absolutely horrible experience with this dealer. I tried for over a week to get in touch with the manager to get details on a specific vehicle because the lady/ assistant on the phone didn t know what in the world she was doing. Finally, after speaking with the manager, he was no help and frankly ru...
Drove a long way to buy a car here.
First of all the car didn't look nearly as good in person as it did in the pictures. Covered in scratches.
Secondly, the salesman, was rude on the phone to people from my credit union, made fun of them when he was on hold, etc. Very unprofessional.
And fi...
Worst experience ever. First of all they really don't know much about their cars, the installed options and the like. Secondly the owner is this loud foul mouth big Italian guy. What a mouth on this clown. I invite you to visit this dump and spend 5 minutes with this clown.
I saw a White 2008 Lincoln Town car on Cargurus. It seemed that it was the car I was looking for. It was located at Mr Auto Sales in Eastlake OH. I went over there to test drive the car. When I arrived, I was greeted by a gentleman named Bruno. He was very polite. I checked out the car and took it ...
I went to Mr auto to buy a car,i arrived at the store at 9am,picked the car wanted and we started paper work. After everything was written up and approve I went to the bank to get the money.before I left to go get the money another customer walks in and says he has cash for the same car I'm interest...
Hello, recently brought cash a 2002 Lexus Is300. Great looking car very clean. It did have suspension issues but what got me is how they erased the code on the computer due to the cat being bad. Very very very very expensive part. If going to purchase a vehicle from here please bring diagnose scann...
Bought a suv 3/17 on 3/18 couldnt put gas in took it back they claim they fixed it, took it back 2 days later same problem this time they kept it 5 days. Pick up and 2 days later car wont start. Call them they give me run around for 3 days on 4th day they finally tell me to have it towed because th...
We bought this car from Mr Auto Sales Inc. We drove 8 hours from New Jersey to Ohio just for this vehicle. We where greeted by everyone that was working there. We test drove the car with no issues. They worded with us on pricing. We returned the rental and came back home with our new car awesome. No...
Bruno (the owner ) & Cecilia (office mngr) were both friendly, informative and willing to help. After a very rough start with another employee both Bruno & Cecilia contacted me with an invitation to come back and talk regarding an auto I was interested in. After a short time I was on I-90 west bo...
Easy buying and selling experience. Staff and owner were very nice. No attempts to up-sell and were very respectful and accommodating. Also, I got a great price on a minivan. Overall, 5 stars.
My friend and I bought an 04 wrx STI from them. Their ad said that the car had been fully inspected and that there was nothing wrong with the car; however, 10 minutes after driving off the lot coolant and oil started leaking horribly. Took it into a shop and got an estimate for $1700 worth of damage...
Take note. They do not have an adequate service center to condition the vehicles they sell. When I came from out of town to view the car I purchased, it was covered in scratches that should have been buffed out before sale, the oil was not changed and other fluids were either low or depleted. This m...
I bought a 2007 Z51 Corvette from them. I live in michigan and i've spent a lot of time driving looking for a mint vett. Finally found their car listed on autotrader and called them the next morning to get the ball rolling. Staff was very pleasant to work with. They got my financing accepted qui...
Owner is a joke just look at his responses to other people's reviews dont waste your money here
Luv this place..always have something I really really want..i get all my cars here..great staff..never pushy..always patient with me..I'm picky..Will definitely be back!!
Not very helpful, drove two hours for an appointment and the car wasn't there
I bought a car for 10,000 on Friday and this is the second time I've needed it serviced. Complete waste of money and time
This was the absolute worst experience I have ever had. I made an appointment to go look at a car and shortly before the appointment, while in route to get there, we were told they just sold the car. We told them it would have been nice to know that, considering we drove almost two hours to look at ...
Very good people, Honest and grand. My salesmen Cody help me out with my purchase. Very satisfied!
Bruno Razov, great hospitality and knows how to run his business.
Ask for the sales men that will be very straight forward with you and get you a deal ask for Cody and get the best deal
Shady! Stay away. I bought a Audi s4 from them. 58,000 Close miles and to $20,000. The day after I bought it the timing chain was making a lot of noise. Come to find out. When the car is warmed up you won't hear the noise. Never disclosed . I went to Audi 2 days after buying car and they charged $63...
I cannot begin to express how positive an experience I've had! Bruno, Matt, and Gino all know me by first name and go above and beyond what any dealer I know would do to help out. The attributes decent and honorable aren't usually associated with car salesmen..but they are among the first I would us...
Was interested in a vehicle they had but before driving the 11 hours ( coming from VA) to buy the car was wanting to have the car inspected. This was all fine and agreed upon with the dealer. I paid 140 out of pocket to have the car inspected by a local.toyota dealer. Yes there were numerous things ...
Went there on a Saturday around 4pm (they close at 6pm) to check out a vehicle. There was only one person working, Cecelia, and she was extremely polite. I didn t expect to be able to drive a car off the lot the same day but because of her, I did. She walked me through everything and was very helpfu...
I came to mr auto at around 1 pm a week or so ago. When I got there, I was told the car I made an appointment to look at was at the shop and that there had been a miscommunication. I waited about 20 minutes (not a huge deal) to test drive the car. It was a little dinged up on the outside, battery wa...
I purchased the car remotely without physical inspection. It arrived safe and sound and looked even better than its photos. The sales representative was extremely friendly and knowledgeable. The price was more than fair, and I believe a bargain. I would not hesitate to purchase another vehicle from ...
These guys wouldn't work with me AT ALL wouldn't drop a penny on a 8year old truck
This place has a scamming fraudrulent Manager I went to buy a vehicle my new tire blew on their lot will negotiating a vehicle the Manager Guy refused to help or replaced tire or give a Jack to use he called police in from of me told them I'm trespassing police came I almost went to jail
By far the worst dealer ship of them all they dont even let you test drive their cars ! its basically a scam they will say nothing wrong with there cars my buddy got a sti from them a month later the headgasket blew tek said the headgasket was glued
Best experience I ve ever had purchasing a car! Staff was took took care of me any question I had they gave me an honest answer.
Wonderful experience!!!!! Beautiful cars, helpful people! Cecilia is so kind and competent!!!! She took care of us very well!!!
Awesome selection of vehicles and a very genuine and honest experience. Dealing with Gino is a pleasure, and he went above and beyond to meet my "demands". Had a lot of problems justifying buying a brand new vehicle from a larger dealership, but I can say that Mr. Auto Sales made trying to find an a...
Yesterday May 29th I bought a 2010 crown Vic with 89k miles, and am very pleased with the vehicle. The staff was very nice and made the process of buying a car easy. I would recommend them to a friend or acquaintance.
Bad credit do NOT apply here! I don't know why they come up as a buy here pay here place when they can't get you financed.
I really wanted to buy a car from this place that I've been eyeing for a couple days to a week now, but after seeing the reasons that these "professionals" have towards customers who left bad reviews there's no way that anyone could take them serious. Putting people's personal information out there ...
I gave it a 4 b cause when I shop for a car I don't like when pushy salesmen come following me around so it gave me time to look on my on and they allowed that good place in my opinion to buy a vehicle
Terrible sold me a car without checking everything. The water pump went out a couple days after I bought it..
Awesome people to deal with. Honest and cars are great shape and we'll inspected. I would definitely recommend them to my family and friends
Just bought an Acura for my son great deal staff very friendly & pleasant especially there finance lady Ms. Calderon.
Avoid this dealer. Bought a 2007 Honda Odyssey in May. Now I'm putting a new engine in in October. I've owned Honda's for a long time with no issues. It's obvious they don't check their vehicles before selling them.
I went to a dealership in rock creek called Northeast Auto and the guy gave me 2 screwed up cars the last one I bought a silver 2010 Chrysler town and country minivan $900 down (my entire check) and $384 a month or $150 every other Tuesday so basically $400 a month well as sooooooooooo much wrong wi...
I purchased a car from Mr. Auto Sales. Their website had 81 pictures that I carefully scrutinized. The pictures did not do the car justice! It was better than advertised and I couldn't be more pleased! The staff was patient and with me as I bought the car site unseen from out of state. The processin...
Been going there for years and so has my family. Highly recommend
CC .. So pleasant , an patient also very sufficient , polite more than just employee greet people with a smile like a friend or family offer water so down to earth ..
Will recommend people to buy a vechile.
The owner tough cookie but also so nice both treated my family very kind like a neighbor , ...
Not up front with hidden fees, $250 to do paper work, $15 to use credit/ATM card. Advertised A/C- didn't operate, paying $6,000 for a auto didn't feel I should have to pay out of pocket for anything. The blue Volvo wagon. Don't waste your TIME. They are living off deposits, they won't Refund!!!
Had an appointment scheduled to test drive a car, a few minutes before arrival they informed us they just sold the car! We had made them aware that we were driving 2 hours to see the car, clearly they don't value your time, would not recommend! Too many considerate dealers around to bother wasting ...
Dont do it, chief...... Dont give them A DIME of your hard earned money.This is an establishment centered in self-interest at the expense of the consumer.(by the way, most of these 5 stars are fake)
Do you ever hear about the bubble of Predatory Auto Lending? How used dealers bait people in with ...
Best car buying experience ever!! That is with the kids too, lol! Very kind, honest and straightforward owner and staff. Looking forward to purchasing a vehicle for my son from them as well!
Bought my honda odyssey from them, and love it. Nice people, and very honest. Even held a post dated check for me until it cleared. Will definitely return. Thank you Bruno
Being an older man it can be a bit intimidating shopping for a car. Seems like everyone just wants to sell you something, anything now days.
I usually would visit a large commercial lot but I stopped here at Mr Auto because they had some great looking automobiles from the street. Cory I think his...
This place sells just what it says, high end quality used automobiles. Mercedes, BMW, Audi and much more!
I stopped at Mr. Auto Sales today and looked at a 2004 GMC pickup they were asking $3495.00 for. It had 246,000 miles on it. After a test drive I liked the truck but was concerned about the miles, I offered a Bruno Razov $2500 for the vehicle, after all it is 14 years old and pushing 250K miles. Br...
Came in at 5 o'clock to look at a few cars I've had my eye on for awhile, one of which is my dream car. Now I never expected to drive out of there with any of the cars I was looking at due to how Young I am. I've been working on my credit for awhile and I had some money to put down but I didn't thin...
I will never ever go to this place nor would I tell anyone to, a friend of mine bought a vehicle here in the first month she couldn t even get her plates for the car She then called them about the situation and the lady was very rude saying that she can t help it that she bought a cheap car my frien...
Bought my Prius off of Cecilia in August. Great car, fair deal, friendly people. The paperwork went smooth. I had a great experience.
I searched for my next car for a week and I searched on CarGurus and found a 2004 Mercedes S500 at Mr Auto Sales and I called to get the owners personal opinion of the car . He was very cincer when he discussed it with me. Drove to the car lot and was greated by a lovely Lady and she handled the fin...
Bought a vehicle from them that I found online. I am from out of state. I dealt with Cody. He was great at communication, giving me whatever info i needed and asked for and made the whole transaction easy, efficient and painless. The vehicle was EXACTLY as represented (if not better) and thier pri...
DO NOT BUY
The owner is a complete POS I know this because I was previously an employee he fired me because I was frustrated with him he does not take pride in taking care of his customers in fact if you get mad and have a dispute with him he will shut down and call the police to have you removed...
Bought a 2008 Honda Element a few months ago. it had a noise in the back passenger side wheel which they said they would fix before I bought it. Needless to say a few months later the same noise is back. Take it to a shop to find out the front brakes are completely siezed and need replaced, 2 struts...
My husband and I were actually on our way to another dealership in Akron to look at a GMC Yukon Denali when they emailed me and said it was being serviced and not available to see or test drive even though they had confirmed the appointment just a few hours prior to us leaving. It was actually a ble...
Cecelia might just be the best example of customer service I ve ever witnessed. She made me feel confident in my decision to buy the vehicle, which was a great value and in great condition! 100% recommend!
Bought a car at a great value here. People were friendly and it didn't take too long.
Bought a car here that drove great for about 100 miles then the transmission started to slip. If this car had been properly inspected a good mechanic would have seen the problem easily. Do not buy from here they claim to have check the cars over for problems but they are just pushing junk out of t...
Very nice people and had a great experience buying a suv here, very happy customer, 5stars
Got the car I wanted at what I thought was a decent price. I'm $4,000 into repairs at this point with only 3,000 miles put onto it. I was told before I purchased the car that it was daily driven for a few months by one of the associates, and was very well taken care of. Parts of my car are super glu...
We had such a great experience with this place the staff is so polite welcoming and such nice people Cecilia you are so awesome you were so helpful and made it so easy for us we are so very greatful highly recommend them thank you for all you did to make buying a car so simple and stress free you a...
If youre looking at the 06 Acura Tl. Do not buy it. It has leaks from the valve cover and oil pan. Sweating from the power steering pump. Tie rods had a lot of play, rides rough on bumps, alignment is off, rotors are warped and pads gonna need changed soon. Not worth the 4500 at all. More like 3200 ...
My dad bought two cars here early in 2017. They were amazing cars and seems like a great deal. He got an Audi TT and a Mercedes S500. When my car started having some transmission issues it was time for a change. He brought me to Mr. Auto and we picked out an AMAZING BMW 535Xi. I have always leaned t...
I love these guys... They was the only ones to work with me versus 5 other delerships in columbus... Im goin to purchase another car from these guys... They rock.... They sold me a nice a** car....
Advertised a car as having bluetooth, confirmed it did, but checking after purchase they lied, stated they would not decrease price at all, even with a burned floor mat and seats from last owner. As others have said, they do not have a service center, ironic considering there is a store right next d...
Edit- pretty much criminals. Did nothing in their power to help me at all. Couldn't even express sympathy for what could have been or the inconvience. They actually could have killed someone. NEVER GO HERE. They do not care about you at all. They really had me fooled into thinking they were good hea...
A great place to buy a car, found my dream car and they made the process so easy!
Very nice, understanding,and respectful people. I am very satisfied with the services here.
Don t buy here and don t get fooled by the price, they don t care about your safety. Cecilia was very rude and told me this is not the car for you after me finding out there was a lot of issues in their car and tried to negotiate the price respectfully. If I bought the vehicle that day and did no...
The sales woman was very pleasant , polite ,not pushy, and helpful.
My only disappointment was that I drove 2 hours to look at a high line luxury car.
I told them in the morning I was coming in the afternoon . When I got there the car was absolutely filthy with dirt and dust. Engine was filthy an...
Bruno got me a fantastic deal on my 2010 wrx. I would work with him again.
I've purchased and financed a couple cars here.
Always a great selection and easy to deal with.
Thanks again
Excellent customer service and friendly staff. Ceclia went above and beyond to help us get our car. Very pleasent.
Bought a great car at an ok price. Nice people while they were trying to make the sale, but sent my title to the wrong address and tried to cover it up over the phone, so I m giving 2-stars because now I have to spend my time running around, waiting on a new title.
Terrible experience, dealer adds $500 in document fees on a cash sale, excluding tax and registration just to scam out of state buyers. Avoid at all costs, impossible to get near the price listed on their website.