Questions about Elevated Garage Solutions
What is Elevated Garage Solutions?
Elevated Garage Solutions is a certified garage door supplier and contractor based in Salisbury, NC, serving residential and commercial properties. The business specializes in garage door replacement, repairs, new construction systems, garage door motors, epoxy flooring, and garage organization. They operate as a certified Amarr distributor and install products from brands like Chamberlain, LiftMaster, and Hörmann.
What are the specific opening hours for service calls and regular appointments?
Regular business hours run from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 5:00 PM on Saturdays, with Sunday closed. For emergency calls regarding broken springs or stuck doors, the team runs service calls until midnight every night of the week, though a $75 service fee may apply for these after-hours visits.
What specific discounts are available for military, veterans, and first responders?
The company offers a 10% discount for active duty military and veterans, as well as a 5% discount for first responders and seniors. These military and senior discounts are part of their standard pricing structure for qualifying customers.
Which specific cities and towns does Elevated Garage Solutions serve in the Carolina region?
Beyond Salisbury, NC, they serve a wide range of nearby communities including Greensboro, Winston-Salem, Concord, Gastonia, Kannapolis, Mooresville, Cornelius, Thomasville, Lexington, Davidson, Gaffney, SC, Trinity, Mocksville, China Grove, Landis, Spencer, Granite Quarry, Rockwell, Faith, and NC.
What is the process for getting started with a garage door project?
Customers can get started by calling 336-844-1705 or filling out the contact form on their website to receive a complimentary quote. The process involves talking through budget and design ideas, measuring the opening themselves, and running the door through its paces once hung to ensure it works correctly.
What specific epoxy flooring services do they offer alongside garage doors?
Epoxy flooring is a core service that runs a close second to garage door installation in their portfolio. They provide this flooring option for both residential and commercial properties as part of their broader construction and furniture-related services.
What specific reputation does Drew Killen have regarding door adjustments?
Drew Killen has a well-earned reputation for fussing over a door until every adjustment is dialed in. This habit influences their entire workflow, from initial budget discussions to the final demonstration of how to keep the door functioning properly.
What specific feedback themes do reviewers mention regarding their team members?
Reviewers frequently praise specific team members like Jordan, Drew, Austin, Steven, and Andrew for their expertise and customer service. Customers often mention being treated right, receiving on-time service within budget, and appreciating the detailed explanations provided during repairs.
What specific problems do they solve for homeowners and builders?
They handle situations where a garage door groans, sticks halfway, or quits unexpectedly, turning a personal inconvenience into a shared problem. They also address issues caused by jackwagons screwing up an install or when a door has been up for 20 years and becomes heavy, loud, and drafty.
What specific quote policy do they advertise to potential customers?
The website explicitly states that customers can get a complimentary quote by calling 336-844-1705 or filling out the contact form. This no-cost initial step is designed to help homeowners and builders determine the best solution for their garage needs.
What specific training or background do the founders bring to the business?
Jordan Pierce holds a Bachelor's degree in Mechanical Engineering Technology from the University of North Carolina at Charlotte and volunteered as a firefighter. Drew Killen served 12 years of active duty in the Army as a Drill Sergeant and currently serves in the Army Reserves.
What specific rating and review count does the business claim as of August 2026?
As of August 2026, the business claims a 5-out-of-5-star rating on Google with more than 80 reviews. While the Trustburn listing shows 0 reviews, the company's own website highlights this high rating and positive customer feedback.
What specific tools or methods do they use to diagnose issues before arrival?
Drew Killen has been known to diagnose issues off pictures alone before physically arriving to look at the problem. This method allows them to assess the situation remotely and then come out later that day to physically inspect and repair the garage door.
Where is Elevated Garage Solutions located?
Elevated Garage Solutions is located at Salisbury, NC, 28147, US.
How can I contact Elevated Garage Solutions?
You can reach Elevated Garage Solutions by phone at +1 336-844-1705.
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Garage door installation is our bread and butter, with epoxy flooring running a close second, and we take care of both residential and commercial properties. Broken springs and stuck doors don't wait for business hours, which is why we run service calls until midnight every night of the week. Drew has a well-earned reputation for fussing over a door until every adjustment is dialed in. That habit shows up in how we work, from start to finish, from talking through your budget and design ideas to measuring the opening ourselves to running the door through its paces once it's hung and showing you how to keep it happy. Fast scheduling and doing the job right the first time are what keep our neighbors calling us back.
- Website
- elevatedgs.com
- Phone
- +1 336-844-1705
- Address
- Salisbury, NC, 28147, US
- Business hours
- Mon - Fri: 08:00 - 18:00, Sat: 08:00 - 17:00, Sun: Closed
- Categories
- Construction, Furniture