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Elderwood Affiliates INC

3.7· 9 reviews
Average ratingAverage
3.7/ 5

Based on 9 reviews

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Questions about Elderwood Affiliates INC

Based on 9 reviews, listing data and website checks · updated 2 days ago

What is Elderwood Affiliates INC?

Elderwood Affiliates INC is a leading provider of senior care services across the Northeast region, operating under the Elderwood brand. They offer a continuum of high-quality facilities including independent living, assisted living, skilled nursing, subacute rehab, and memory care. The company serves seniors age 55+ who are able to live on their own but want community services, as well as those needing higher levels of clinical assistance or rehabilitation.

What specific levels of care does Elderwood offer?

The business provides skilled nursing, assisted living, independent living, subacute rehabilitation, home care, respite care, and adult day services. Their specialty programs include memory care, palliative care, respiratory therapy, and oncology outpatient therapy. They also offer orthopedic and cardiac rehabilitation, cardiac telemetry, wound therapy, and ventilator care through their affiliates.

How can a potential resident get started with Elderwood?

Residents can begin by calling the main number at 888-826-9663 or using the Patient Safety & Compliance Hotline at 1-855-663-0144. The website allows users to find a community by location and schedule a tour directly through their contact form. They emphasize guiding individuals and families through important decisions to find the right care amenities.

What are the key features of their independent living communities?

Independent living is designed for seniors who want freedom from daily chores and home maintenance while enjoying a social and active lifestyle. Residents benefit from 24/7 security, housekeeping, transportation, and restaurant-style dining without a lease agreement or up-front costs. Amenities include complimentary breakfast, extra space for personal items, and a wide range of wellness programs.

What is the unique approach to their Seasons Memory Care program?

The Seasons Memory Care program uses a person-centered approach that draws on residents' backgrounds and remaining abilities to keep them active and engaged. The team understands the progression of dementia to support an individual's best ability to function while minimizing frustration and anxiety. This structured environment aims to provide the best quality of life at every stage of the disease.

What is secure memory care and how does it help residents?

Secure memory care floors are designed specifically for residents with dementia who are prone to wandering. Hallways and common spaces contain subtle visual cues, such as wall color and framed photographs, to help orient residents safely. This approach enables them to explore their environment without the risk of getting lost.

What do multiple reviewers consistently praise about Elderwood?

Reviewers frequently highlight the friendliness and professionalism of the staff, noting they are knowledgeable and go above and beyond to meet needs. The facilities are described as clean, comfortable, and well-maintained, contributing to a stress-free experience. Many customers report being extremely satisfied with the level of care and attention to detail provided.

What specific locations does Elderwood operate in?

Elderwood operates numerous facilities across New York, including locations in Amherst, Brockport, Burlington, Cheektowaga, Fairport, Grand Island, Hamburg, Hornell, Lake Placid, Lancaster, Colonie, Liverpool, Lockport, North Creek, Greece, Ticonderoga, Tonawanda, Vestal, Waverly, West Seneca, Wheatfield, and Williamsville. They also serve areas like Bassett Park and St. Gregory Court.

What terms are stated regarding their independent living rental model?

Elderwood offers month-to-month rental without a lease agreement for convenience and peace of mind. There are no up-front costs or association fees required to join their independent living communities. This flexible arrangement allows residents to enjoy amenities like home maintenance and maid services without long-term commitments.

What additional services do their affiliates provide?

Beyond facility-based care, their affiliates provide home care, pharmacy and prescription delivery, medical transportation, and managed long-term care services. They also offer orthopedic and cardiac rehabilitation, cardiac telemetry, wound therapy, and ventilator care as part of their comprehensive service lines. These affiliates work together to provide the right level of care through a deep network of skilled professionals.

What is the Patient Safety & Compliance Hotline used for?

The Patient Safety & Compliance Hotline, reachable at 1-855-663-0144, is available for reporting compliance concerns and general inquiries. It serves as a direct line for residents and families to address safety issues or seek assistance. The hotline is prominently displayed on their website alongside the main contact information.

What is the core mission of Elderwood according to their website?

Elderwood's mission is to put the wellbeing of residents and their families first in everything they do. They aim to maintain residents' health and wellness through comprehensive services, professional staff, and a person-centered approach. The organization prides itself on core values that keep the company moving forward as a leading provider of senior care.

What specific amenities are included in their independent living packages?

Residents enjoy a wide range of amenities that include home maintenance, maid services, and restaurant-style dining. Other perks include community events, wellness programs, and a complimentary breakfast served every morning. Extra space is provided to bring necessary items like cars, furniture, and décor, along with attentive staff available at all times.

How can I contact Elderwood Affiliates INC?

You can reach Elderwood Affiliates INC by phone at 7166330021.

How is Elderwood Affiliates INC rated on Trustburn?

On Trustburn, Elderwood Affiliates INC has a rating of 3.7 out of 5 based on 9 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Comunicacion Legal
Reviews 1

I have been a customer of Elderwood Affiliates INC for several years now and I must say that their service has been consistently excellent. The staff is professional and knowledgeable, and the facilities are top-notch. I highly recommend Elderwood to anyone in need of their services.

Steven Koinis
Reviews 1

I have been a customer of Elderwood Affiliates INC for a while now and I am extremely satisfied with their services. The staff is friendly and knowledgeable, and the facilities are clean and well-maintained. I would highly recommend Elderwood to anyone in need of their services.

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About Elderwood Affiliates INC

Address
1142 Wehrle Dr