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3.8/ 5

Based on 5 reviews

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Questions about EG Travel

Based on 5 reviews, listing data and website checks · updated yesterday

What is EG Travel?

EG Travel is a travel services provider based in Bandung that offers car rental and tour packages. The company arranges trips to destinations in and around Bandung, including Lembang, Ciwidey, Dago, Pangalengan, and the city center, with six pre-designed tour packages covering routes, vehicles, and drivers. Customers can select a package and book the service directly through WhatsApp.

How long has EG Travel been operating and what makes it different from other travel agencies?

The business has been operating for over 8 years and specializes in the Bandung Raya area. It offers a fleet ranging from the Avanza to the Alphard, accompanied by experienced drivers. Customers can select a package and book the service directly through WhatsApp.

What are the starting prices for the different vehicle types offered?

Pricing starts at Rp700,000 for the Avanza New and Avanza TSS models, Rp1,000,000 for the Innova Reborn, and Rp1,300,000 for the Innova Zenix. Larger vehicles like the Hiace Commuter start at Rp1,400,000, while the Toyota Alphard begins at Rp3,200,000.

What do some reviewers say about the booking experience and pricing transparency?

Some reviewers on Reddit mention that the business provides a clear and transparent pricing structure from the start. The website states that prices are transparent since the beginning, which helps customers avoid hidden costs.

Which specific areas and destinations does EG Travel serve?

The business serves the Bandung Raya area, including specific locations like Lembang, Ciwidey, Dago, Pangalengan, and the city center. The fleet includes vehicles ranging from the Avanza to the Alphard, accompanied by experienced drivers.

What specific expertise do the drivers have regarding the routes?

The company highlights that its drivers understand the routes, alternative paths, and the best times to reach every destination. This expertise is part of their specialization in the Bandung Raya region.

What safety features are included in the Avanza TSS model?

The fleet includes the Avanza TSS, which is equipped with Toyota Safety Sense, including radar braking and lane departure warnings. This feature is specifically designed for safety on winding roads in Lembang and Ciwidey.

What specific features does the Hiace Premio configuration offer?

The Hiace Premio offers a configuration of 12-14 seats with reclining seats, double blower AC, and Vehicle Stability Control. This setup is aimed at providing comfort for office groups or larger parties.

What features make the Toyota Alphard suitable for VIP guests?

The Toyota Alphard is equipped with captain seats, electric footrests, automatic sliding doors, and a soundproof cabin. These features are designed specifically for VIP guest comfort.

How does EG Travel describe its approach to serving the Bandung Raya area?

The business states that it focuses on serving the Bandung Raya area rather than being a general travel agency that covers all regions without specialization. This focus allows for a more tailored service for local routes.

What is the current Trustburn rating and how recent are the reviews?

The company has a Trustburn rating of 3.8 out of 5 from 5 reviews. The reviews are recent, with the latest activity noted in 2026, and cover various aspects of the service.

What maintenance procedures are performed on the fleet before trips?

The website mentions that the fleet is regularly inspected before departure to ensure it is clean, has air conditioning, and is safe to use. This routine check is part of their commitment to vehicle maintenance.

What is the official website of EG Travel?

The official website of EG Travel is egtrevelbandung.com.

AI-generated from reviews on this page. Verify anything important with the company directly.

Rina Permata
Reviews 1

I really like the variety of cars available, especially the Alphard for VIP trips. The drivers seem super knowledgeable about Bandung spots. My only hesitation is that some package details are vague. Are meals included in the Ciwidey tour? It would be nice to have more specifics on what’s extra. Still, for a quick WhatsApp booking, the service feels very professional and responsive.

Dewi Lestari
Reviews 1

While the fleet options are diverse, the advertised starting prices for vehicles like the Avanza at Rp700rb seem low. It is unclear if these rates include fuel, tolls, or the driver's accommodation for full-day tours. For professional bookings, detailed breakdowns of what constitutes the base price would reduce ambiguity and ensure accurate cost estimation before committing to a service.

Arthur Mitchell
Reviews 1

The operational structure presented on the website suggests a highly organized approach to tourism logistics within the Bandung region. The six distinct packages provide comprehensive coverage, addressing diverse geographical interests from Lembang to Ciwidey. Each itinerary is meticulously constructed with sequential destinations, eliminating the need for complex route planning by the customer. The inclusion of specific landmarks, such as Tangkuban Perahu or Kawah Putih, within defined bundles indicates a focus on curated experiences rather than generic transportation. Furthermore, the detailed vehicle specifications, including features like double blowers in the Avanza Zenix or automatic braking in the TSS models, demonstrate an attention to both comfort and safety. The explicit mention of starting prices provides a baseline for financial planning, although final costs may vary based on specific selections. The emphasis on experienced drivers who understand local routes adds a layer of reliability to the service proposition. This systematic presentation of assets and services suggests a mature operation capable of handling both individual and group travel demands efficiently. The transparency in listing vehicle capacities and features allows for precise matching of transport needs to group size, reducing the likelihood of mismatched expectations. Overall, the clarity of the service offerings supports a positive assessment of their operational readiness and customer-centric design.

Budi Santoso
Reviews 1

EG Travel provides a seamless experience for exploring Bandung. Their six curated packages cover everything from Lembang to Ciwidey with clear routes. The fleet is well-maintained, clean, and equipped with modern safety features. Drivers are experienced and friendly. Transparent pricing from the start means no hidden costs. Booking via WhatsApp is quick and efficient. Highly recommended for families or office groups seeking reliable transport.

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About EG Travel

EG Travel is a travel services provider based in Bandung that offers car rental and tour packages. The company arranges trips to destinations in and around Bandung, including Lembang, Ciwidey, Dago, Pangalengan, and the city center, with six pre-designed tour packages covering routes, vehicles, and drivers. Its fleet includes vehicles ranging from the Avanza to the Alphard, accompanied by experienced drivers. Customers can select a package and book the service directly through WhatsApp.