Login or sign up
For business
Average ratingAverage
3.9/ 5

Based on 11 reviews

527%
436%
336%
20%
10%
Ask AI

What reviewers say about eDreams

Generated with AI from 11 reviews on Trustburn Β· updated 25 days ago

Customers generally describe the website as user-friendly and the rates as affordable or competitive, while noting that the customer service team is helpful, responsive, and quick to answer inquiries.
What does eDreams do?

eDreams is an independent European online travel agency headquartered in Barcelona, Spain, that offers flights, hotels, vacation packages, train tickets, and car rental services through its websites in multiple languages.

Are there any complaints about eDreams?

The critical reviewers wrote that the website was sometimes slow and unresponsive, the rates were higher than expected or compared to other agencies, and customer service took a long time to provide resolutions or responses.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jay Morrison
Reviews 1

I recently booked a vacation package through an online travel agency, and I was pleased with the service I received. The website was user-friendly and the booking process was straightforward. The rates were competitive, and I found a great deal on my flights and hotel. The customer service was helpful and responsive, and I would definitely book through them again.

Dave Tucker
Reviews 1

I recently booked my vacation package through eDreams, and I had a great experience. The website was easy to navigate, and the rates were competitive. The customer service was also excellent, as they were prompt in responding to my inquiries. I would definitely use eDreams again.

Julia Stanley
Reviews 1

I recently booked a trip through an online travel agency, and it was a great experience. The website was easy to use, and I found a great deal on my flights. The customer service was excellent, and they were quick to respond to my questions. I would highly recommend using eDreams for your travel needs.

Rashmi Singh
Reviews 1

I recently used an online travel agency to book my vacation, and I had a good experience overall. The website was easy to navigate, and the booking process was quick and hassle-free. The rates were reasonable, and I found a great deal on my flights. The customer service was also helpful and responsive.

Gadi Saarony
Reviews 1

I had an average experience with eDreams. The website was easy to use, but the rates were slightly higher compared to other travel agencies. The customer service was okay, but it took a little longer than expected to get a response. Overall, it was an average experience.

Kyle Peterson
Reviews 1

My experience with eDreams was not the best. The website was slow and unresponsive at times, which made the booking process frustrating. The customer service was also lacking, as it took a long time to get a response to my inquiries. However, the rates were competitive, which was a saving grace.

Revanth Yarlagadda
Reviews 1

😊 eDreams is the best! I had an excellent experience booking my flights with them. The website is easy to use, and the rates are very affordable. Their customer service team was also very helpful and responsive. I would highly recommend eDreams to anyone looking to book their next trip.

News

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying a widget on your website β€” a simple way to convert your visitors into customers.

Get the widget for your site →

About eDreams

eDreams is an independent European online travel agency that offers a selection of flights, hotels, vacation packages, train tickets, and car rental services through its websites (in English, French, Spanish, Italian, Portuguese, and German). It also offers online marketing and advertising services.

More than six million clients have reserved eDreams’ hotels, flights, and holiday package deals since the company first started its activities. It is known to be the largest online travel agency in terms of sales in Southern Europe.

eDreams was founded in March 1999 and is headquartered in Barcelona, Spain.