I came with my family over the weekend June 26-28 and the place was nice and big loved how every room came with a bathroom had to kitckens we had so much fun but the game room with 5 bunkbeds had bed bugs my sons and a few other kids woke up the next morning with bed bug bites so that was a major di...
We had a wonderful family gathering weekend! The cabin had a nice large open downstairs to accommodate everyone and plenty of table sitting for everyone to eat together. The upstairs was perfect for the kids to play games and keep entertained. We look forward to coming back next year!
The only reason I gave 2 stars was for the staff on site. The Owners are cheap, and the booking people are not very good at their job.
Where do I start.
The cabin itself. #6
1. The photos of the cabin were amazing, gave the place way more credit than it was due.
2. The toilet will not flush ...
Our stay at Eden Crest was a great experience. From the initial reservation of trying to find the right cabin for the price and number of people, at having everything prepared for our arrival, and fixing our hot tub quickly during our stay, we were very happy. I will certainly recommend and use them...
I was amazing I got three bedroom three bathroom. My children love the cabin.
We want to go back.
Beautifull very clean house.
I had a great experience staying at this resort. John M was an extremely hospitable guy who only wanted to make our stay pleasurable. The unit was clean when we got there, provided with everything we needed, and also the resort came with a great baseball field that my family enjoyed. I would come...
My son stayed at the walnut grove cabins with our church from feb 8-10 and came home with bed bug bites all over him. Almost all the boys in the cabin and even the youth leader was ate up. I wasn't mad at first because I'm the type of person that understands things happen but what really ticks me of...
the worst company left us locked out for over 4 hours in the cold bc the door code didnt work
It's sad that when our lives are turned upside down with a pandemic that a company doesn't care about its customers. So many other cabin rental companies took care of thier customers who lost jobs and had to cancel thier reservations by refunding their money. But eden crest didnt. They pretty much s...
Enjoyed our stay at Eden Crest. The cabin is very spacious for a family reunion that we had. The teenagers enjoyed watching movies in the big screen projector in the movie room downstairs while the adults hang out in the big veranda upstairs. Kitchen has all you need for cooking for a large group. T...
Listen up folks -- Eden Crest Rentals not only met our expectations, they exceeded them in every area that matters most to my family and I!! Their service was so genuinely helpful and they went above and beyond to make our first stay exceptionally memorable. The only thing that rivaled their f...
Absolutely loved it! Will be back! Already planning our next vacation!
If I were to rate this company solely based on the property itself, it was very nice. We stayed a week at Smoky View Straight Up in Pigeon Forge, and it was well done. Easy to get to, quick trip up/down the mountain to the cabin (although VERY steep - I would be very uncomfortable in the fall with...
My family and I took a road trip vacation to Gatlinburg Tennessee. We stayed at The Splash Time Cinema through Eden Crest Vacation Rentals. It was very hard to find due to new construction. The roads were named but some signs weren't posted because it's so new. Also, we were told that the GPS wasn't...
My husband and I enjoyed our stay so much at Eden Crest! We were there celebrating our 13th wedding anniversary and could not have asked for anything better! The view was beautiful, the cabin was perfect, and the peace and quiet was exactly what we had hoped for. We plan on coming back for many more...
We booked a vacations with Edens Crest from Monday, July 29, 2019 through Friday, August 2, 2019. We were really looking forward to this vacation, having booked it in January. We brought five families from Indiana. When I called to make our reservation, the employee, Shanda, booked the wrong cabi...
We absolutely love Eden Crest cabins! They are clean and provide the best Smoky Mountain getaway. We love how organized they are with needed cabin information and appreciate the many discounts and deals on area attractions!
We stayed at Majestic Manor which was managed by Eden Crest. We were pleased with Eden Crest's timely follow-up on maintenance items that we identified during our 3 week stay. The owner of the Majestic Manor needs to give some attention to the mattresses in 3 of the guest bedrooms. They make lou...
Our first visit with Eden Crest and we couldn't be more happy!! We LOVED the cabin. Our cabin had a pool, sauna and hot tub, and a movie theater room. I have been vacationing in the Smoky Mountains since I was a young girl but this place was by far the BEST!! The staff was top notch. Their customer ...
My family and extended family stayed in the Wayleaf cabin and we loved it. It fit every one of our needs and was definitely big enough. The kids loved having the games upstairs and we all loved that there were plenty of TVs to go around. When we did need something the company was super quick to help...
Very friendly and helpful staff we enjoyed our vacation we booked our stay and decided to stay a few more days had no problem extending our vacation!! Thank Eden Crest
This was by far the best cabin ive stayed in so far. I had a ball While i was there.
My family and I really enjoy our time and cabins in Pigeon Forge, Tenn. For the last 4 years, every year, we come and stay in a cabin. The cabins are really affordable with great mountain views. When you walk into one of the cabins, you feel as if this was your home. Eden Crest Vacation Rentals ...
Edencrest is the only place I will stay! It's always clean and everyone is super friendly. I've stayed with them many times and it's always been fabulous!
We stayed three nights in the cabin "Any Way You Want It" and it was wonderful! Loved the cabin! It was our first real vacation as a married couple since we got married in 2013. It was a family vacation we took my father and my daughter too! When we first got to the cabin we couldn't figure out how ...
My experience with Eden Crest was top notch. They communicated in a timely fashion and very thoroughly. They were pleasant and easy to deal with. The entire process was seamless from the moment the first agent called in response to my email.
do not book a wedding through this place!! in the year i booked my wedding they changed wedding planners on me 4 times. 2 weeks before my wedding they called me and the cater, dj, and photographer were not booked. then when we get down there ( traveling from ohio) the cabin we had paid for was not a...
We loved the setting. Beautiful area. Our cabin was very clean and well decorated
Love this PLACE!!! We had a very relaxing trip in luxurious cabin. We definitely will be renting again in the future!
WOULD NOT RECOMMEND!!!!!!Horrible customer service. We had the worst cabin ever (Mountain Dreams). Several issues with the cabin and beds. They said because we waited tell the end to call and complain they would not help us out. Hot tub was nasty, beds were broken, broken stairs. Over all bad stay. ...
The home was not clean, technical issues with all the devices, did not have remote control for theatre room, cable went on in another room. Slow response from maintenance and management. They should have had a room in the home with us because they were ALWAYS in the home because of an issue. Not ser...
We had an EXCELLENT time. This our second time staying and already planning for our third.
My husband and kids stayed in the sugar shack. We loved it. It was very clean and well kept.
We had a wonderful experience and retreat at one of the cabins! We had a very small maintenance issue come up, and were thankful that they responded very quickly to our need. Overall, would highly recommend!
Luxurious cabins with everything you need for your family or couples vacation. We've stayed with Edencrest multiple times per year for the past 6 years and they've never let us down. You can count on all of their cabins to never disappoint!
Our stay was great. The cabin was beautiful and the view was awesome.
My husband and I stayed in a wonderful log-style cabin that we chose that had all of the amenities you would want to enjoy yourself and feel comfortable (beautifully appointed and updated kitchen and bedrooms, loft with a game area including pool table & darts, and a porch with a hot tub, rocking ch...
We really enjoyed our trip to pigeon forge last NOvember, we stayed in Casa De AMore, the cabin was clean and well stocked and the grounds were beautiful. Very close to shopping and trails. Iwould definitely go back
My family had a wonderful time at this cabin! My kids loved the movie theater, game area and swimming pool the most. It was perfect for them. We loved the location too, as it was not far from town, but was far enough that it was quiet. The backyard woods were fun for the kids to walk through an...
My sisters and I along with our husbands stay in a 4 bedrooms cabin in February 2015. It took almost 2 hours to find our cabin because of the lack of directions we rec'd, but it was all worth it once we located our cabin. Eden rentals was so helpful throughout our whole stay. We had a bathroom issu...
Great experience, Cabin was amazing and Eden Crest made it easy to vacation and enjoyable. Thank you
My stay was great!!! The cabin was beautiful, every thing was clean, and my guests and I had a great time. Only a couple things that were bad. One being the side/back room with all the bunk beds in it was FREEZING cold! We couldn't get the fire place to turn on either and the heat in the cabin went ...
Had reserved a cabin 3 months ago paid full. We had drove 12 hours to Pigeon Forge just for this company to cancel our stay because they had the right they used reasons like people being young looking and looking too wild we were traveling with everyone 20+ and even a 30 something year old. They...
Looking for somewhere to stay for next month during vacation, so I have read ALOT of reviews, good and bad. I will say, with the bad reviews, everyone is saying the same things such as double booking cabins, dirty areas, things not working properly in the rental, etc. All that is ever replied back ...
A group of us stayed at Pools Rush Inn. It was the most amazing experience ever! We had 4 bedrooms and an private pool on the lower level. We played volleyball in the pool. We also had a hot tub that came in handy to just relax and have crazy conversations. The stand up arcade game brought so many c...
Have stayed in the "Above It All" cabin for several years now and have tremendously enjoyed it each time. It is a well appointed convenient cabin with all the amenities you need. The pool table and other "toys" downstairs can give the kids and adults hours of fun and still offer a separate place fo...
Really nice home in a great location. It is an open floor plan with king sized beds and private baths. We were pleasantly surprised how quiet and private each room was for our entire party. Would have been a 5 star if the pool was not so cold. We followed directions exactly as described and keep...
We've stayed twice and had excellent experiences both times. From being taken care of in the planning and booking phases by Nicole, to having bear damage handled quickly by John. Staying with Eden Crest is always a worry free, relaxing time (even if a bear does get into the "bear proof" trash box).
On our recent stay we enjoyed our cabin very much. It was beautiful and was everything it was supposed to be. I will definitely be staying again.Thanks .
Very clean, well kept. Excellent service when I called to reserve my stay. Would highly recommend to friends and family and would absolutely visit again.
My family have used this company for the last 6 plus years. Each time is better the the last. Cabins are always up to par for use an services come quickly if needed. Keep up the great work.
We stayed at two cabins here it was a blast one was for the spring rod run 2018 we stayed in the cabin mountain majesty it was pretty nice just little here's and there things I didn't like but it was a nice cabin and we had a really good time the other time we stayed it was for the fall rod run 2018...
Booked a vacation for 15 people for four days. We stayed at Family Valley lodge 6 bedroom cabin. The first day one person was stung by a wasp on the secluded back porch. Second day TWO others were stung by wasp inside the cabin. Also on the second day a couple family members found a roach or two in ...
The cabin was great. It was clean and nicely decorated. Wish the hot tub had been a little warmer.
I left property in my cabin, this was my fault. I called requesting to have the cabin checked. I was told that a family checked in and I would need to wait. I called back a few days later and I was told another family checked in and I would need to wait but a special email would be sent. I called a ...
My family and I just recently stayed in the cabin "Around the Mountain" for July 26-29 and the kids had an amazing time. The cabin is sitting back in and very wooded and secluded and it is very quiet. My kids loved the pool table and how the balcony looks over trees. This is one of the firsts for my...
Our family stayed at the "Paradise Mountain Pool" cabin at Black Bear Ridge for our 50th wedding anniversary. It was big enough for our whole family of 18. The night it rained, thank goodness my granddaughter was in her bedroom at the time because it started leaking on her sleeping son. Then all ...
Our large extended Family have stayed in 4 different Cabins within a 2 year period, and we found them all clean, well furnished, with great amenities, including an indoor pool and theater room. We plan to to rent 2 of the same cabins again our next annual trip. The cabins were in a great location c...
My wife and I went here on our honeymoon and had a very nice time. It is somewhat secluded but it is not that far of a drive from Dollywood or from the strip. We will most likely begin going back in years to come and getting a larger log cabin. We took many pictures of the cabins and also made a cal...
My family and I have booked cabins through Eden Crest 3 different times. I was pleased with Eden Crest every time. They were very helpful . And the 2 times we needed them at the cabins we called and it wasn't long before they sent someone up there. When I book a cabin again this year I will use Eden...
The cabin was beautiful! It was very clean. I have to say one of the best stays we have had in a cabin. We will definitely use Eden Crest again. We enjoyed the free tickets too; oh and the chocolates. My husband liked the Eden Crest app to get information and for checking. The one thing we di...
We love Edencrest! My favorite place is Bear Creek crossing. I always tell everyone that when you walk into these cabins you wonder if anyone has ever stayed in them because they are so clean. I highly recommend them! We have stayed there 6 times at least and I love that what you see online is what ...
A Walk in the Clouds - April 2017.
Positives: Charming decor, fantastic views, and even though you can see five or so cabins immediately around you, they all face away so while not private your not staring at someone else. Well stocked kitchen, nice gas grill as well as a charcoal grill. Check ...
Staff was very friendly. Cabins were exactly as described and sometimes even better. My wife and I spent our honeymoon in Pigeon Forge and celebrate our anniversary in Pigeon Forge every year. In the future we will definitely look to them to make our reservations.
lowered the rates by more $700.00 per night. Told me it was a seasonal thing, but it was the same day,
Review of Eden Crest Rental
Summer Breeze
Stay from Friday, March 31 to Monday, April 3
PROS:
Breathtaking views
Ease of check-in/check-out
Great app for cell phone
Emails and texts with information were handy and helpful to receive
Helpful staff
Thoughtful call from staff to make...
Our stay was PERFECT, the view was AMAZING and we were close to everything. We will definitely be back.
The cabin we rented was for a family reunion for a weekend stay The location was very convenient The cabin had a few issues but overall it was very nice plenty of room
I could not have imagined a more perfect place to celebrate my Son's Bachelor weekend. Scenery was breathtaking. All the appliances and utensils were completely available (we used them a lot!). Very spacious. Actually going to a lodge that met every one of what was advertised to perfection was a...
We love using Eden Crest!! They have great cabins, we've never had a bad stay! They are close to everything, clean, well maintained and the office is very helpful!
Excellent Service and Quality. Staff is friendly and I love the Santa they have each year for the kids.
Excellent mini vacation. We came in late and had to have assistance to find the location (GPS mislead us). Staff was very helpful and made us feel welcome. I wasn't expecting the pool table- so that was a nice surprise!
This home offered almost everything you could think of. It was everything we expected and more! The kitchen was well stocked and the living area accommodated 8 adults at one time. I would certainly refer others to stay in this home, and I will definitely return soon.
The cabin decor was really nice and it was spacious. It allowed for 5adults and three kids to have their own space. However the games didn't work, my linen was not clean, the propane ran out in the middle of us grilling, i couldn't get in touch with anyone after calling numerous of times and Todd th...
BOOK HERE! Great place, Great people. The Cabin was spectacular, even better than we expected. The people were accommodating beyond expectations as well. The location is perfect, it has a 'middle of nowhere' feel but is very close to everything, and the views can't be beat. This was our first t...
My husband and I stayed in " A Time to Remember" for my birthday and it was fantastic! Though there were cabins right next to us, it was so quiet and peaceful! Not to mention when it was time to hit the parkway we were only minutes away from everything. I have stayed several times with Edens Crest a...
John was very hospitable to us and was very accommodating to each of our needs and helped us greatly at the end of our stay. He was a very approachable person and helped me with some minutia.
Best anniversary vacations ever , beautiful cabin , clean , confortable etc
We had a wonderful family get away the cabin was awesome. EDEN Crest was wonderful to deal with. Would go back
Eden crest is very professional and they get the job done! We were looking for a cabin we previously rented out and it was sold to Eden crest. We called to book it but it was already booked. Eden crest staff took care of our needs and found us another cabin with just as much space as we had before i...
We ve stayed at the same cabin 2 years in a row and everything was great, would highly recommend Eden Crest to anyone
Edencrest was very helpful with the planning of my spring break weekend, We received alot of attraction tickets during our stay. I recommend Edencrest over some of the other rentals I have used in the past and will be using them again.
DO NOT STAY in the Paws Forever cabin it is a nightmare! No one cleaned the cabin before our stay. Beds sheets were never changed. There were no pots to cook with, nor was there enough silverware for our 6 people. The refrigerator was missing all the shelves that go on the inside of the door. The ga...
Eden Crest, Eden Crest.... how you destroyed my daughter's wedding, let me count the ways.
Cliff notes version: in two years, we had three wedding planners leave the company. The invitations were of course printed incorrectly with wedding Planner Maxine's information. We were not aware that she was...
Great location, killer views, wonderful accommodations! We were there in early December, so the fireplace got lots of use. Would go back in a heartbeat!
Eden Crest provided great customer service from the time of booking, during our stay, and beyond. The property was very spacious and easy to locate. We had everything we needed for fun and relaxation for all ages. There was an issue with the a.c. and they immediately sent someone who resolved the is...
Had an awesome weekend with close friends. John was a great host and was very helpful with all of our questions/concerns. Will definitely return if the opportunity presents itself.
This was our first trip ever to pigeon forge. The cabin was nice and I feel for the property owners as the property management company Eden Crest has done a horrible job! I ve contacted them 4 times in 24 hours and still cannot get a call back because they Have screwed us out of $400! We live in o...
Fantastic experience. Nothing was missed, even down to the details other companies miss.
We stayed at Eden Crest in September 2015. We loved the setting of the condo. The place was full of rooms and WeIl stocked. We were across from Dollywood. So close to town. The whole area was well kept. The mgmt was in the middle of changing ownership. So I would love to go back to the area this Se...
Having stayed with Eden Crest several times over the past decade, we have always had a great experience. Clean functional cabins with good access to all the attractions in Pigeon Forge and Gatlinburg.
I stayed in the Arden Hill cabin in Pigeon Forge in late September 2017. The cabin was great! Everything was spotlessly clean. Loved the hot tub and the views from both the front & back decks. If back in the Pigeon Forge area, I would definitely consider staying with Eden Crest again.