Edc-store

Edc-store is a specialized Moscow-based retailer located at ul. Svobody, 8/4c2 that sells original everyday carry items. The business operates as an individual entrepreneur under the name Sалаватов Ильяс Хасымович and focuses on knives, multi-tools, flashlights, and gear for city life, travel, and work. Their physical showroom allows customers to inspect products in person from Tuesday to Saturday between 11:00 and 19:00.

The store stocks a wide range of brands including Microtech, Kershaw, and Spyderco. Their catalog features fixed-blade knives, folding knives, multi-tools, flashlights, and accessories like sheaths, pouches, and backpacks. Specific items listed include the Spyderco Moran Drop Point FB02P and the Microtech Ultratech Gen IV T/E Wookiee.

Visitors can sign up for email notifications on the website to be alerted when a specific product is restocked. By agreeing to the terms of consent, users receive a single email notification once the item is available for purchase again.

The Moscow showroom is open from 11:00 to 19:00 on Tuesdays through Saturdays, with Sundays and Mondays closed. The address is ul. Svobody, 8/4c2, and the business operates under the individual entrepreneur status of Sалаватов Ильяс Хасымович with INN 773467123440.

As of late 2023, the business holds a 4.1 out of 5 rating from 11 reviews. The majority of feedback highlights high product quality, fast delivery, and excellent customer service, though some reviewers noted that prices can be reasonable but not always the cheapest option.

The website allows users to add items directly to a shopping cart and proceed to checkout. It also offers gift certificates as a purchasing option, and customers can track their orders through a personal account profile.

Customers can submit questions via a contact form on the site, which includes fields for their name, email, and a description of the issue. The team states they will help select products and respond to order-related queries via phone or email.

The business maintains active profiles on VKontakte and Telegram. These channels are linked in the footer of the website to connect with customers and share updates about new arrivals or promotions.

Reviewers consistently mention the top-notch quality of the products and the ease of navigating the website. Many also highlight the prompt delivery and well-packaged items as standout features of their shopping experience.

The website utilizes cookies, Yandex Metrica, and the VK Advertising pixel to manage site functionality, gather statistics, and run advertising campaigns. These tools help the business track user behavior and improve the shopping experience.

The site provides access to the public offer, personal data policy, and cookie files. These documents outline the terms of sale and how customer information is processed and protected.

The platform includes a wishlist feature where users can save items for later. Additionally, the store promotes its own journal and special offers to keep customers engaged and informed about new products.

A dedicated section on the website outlines the return and exchange policy. Customers are directed to this page to understand the specific steps and requirements for processing returns or swaps.

The official contact phone number is 8(495)204-19-89. The business also invites customers to write or call to assist with product selection and order inquiries.

The Trustburn rating of 4.1 out of 5 is derived from 11 total reviews. The split includes multiple 5-star ratings, several 4-star ratings, and a few 3-star ratings, reflecting generally positive sentiment with minor criticisms.