I have been a customer of E. Carrier Shelving for the past two years and I must say, their products are of exceptional quality. The shelving units I purchased from them are sturdy, reliable, and have greatly helped me in organizing my storage space. The customer service team is also very helpful and responsive, always ready to assist with any inquiries or concerns. I highly recommend E. Carrier Shelving to anyone in need of reliable storage solutions.
Questions about E. Carrier Shelving
What is E. Carrier Shelving?
E. Carrier Shelving is a family-owned business founded in 1979 by Ernest Carrier, operating as Maine's leading ClosetMaid shelving designer and installer. They offer wire and melamine shelving for homes and commercial properties, including bedroom closets, basements, and garages. The company also sells accessories like valet rods and tiered racks, and serves as a direct factory representative for Komo Creations USA products such as bicycle storage chests and motorcycle lifts.
Where is the business located and how long has it existed?
The business is located at 2149 Belgrade Rd in Sidney, Maine, just north of Augusta, and has been operating since 1979. They employ a small team of six people and have earned the trust of both residential and commercial clients across the state over the past 45 years. Their services range from closet design and installation to bathroom accessory and mirror installation.
How can a customer begin working with the company?
Customers can get started by contacting the business at 207-547-3789 to schedule a free professional in-home consultation with an expert closet designer. The company also offers a variety of accessories to elevate closet organization, from valet rods to jewelry inserts, and provides a free consultation to discuss which products will work best for specific needs.
What does the rating split and recent feedback indicate?
The Trustburn rating is 4 out of 5 based on 9 reviews, with a mix of 5-star, 4-star, and 3-star ratings. Most recent feedback from December 2023 highlights exceptional product quality and responsive customer service, though some reviewers noted minor delays in delivery processes.
What specific aspects do reviewers praise?
Reviewers consistently praise the sturdy, reliable, and high-quality shelving units that can hold heavy items without issues. Many also commend the polite and responsive customer service team that promptly answers questions and assists throughout the purchasing process.
What common concerns or complaints are mentioned in reviews?
Some reviewers mentioned a small delay in the delivery process as a minor inconvenience, but overall satisfaction remains high. The units are described as easy to assemble and well-made, with no reported issues regarding durability or storage capacity.
How does the business compare with other ClosetMaid dealers?
E. Carrier Shelving is one of only five ClosetMaid dealers in the United States to have provided outstanding service for more than 40 years. They are also one of only five businesses in the nation to have been a ClosetMaid Top Shelf Dealer for 40+ years.
What is the history and team structure of the business?
The company was founded in 1979 by Ernest Carrier and was owned by him and his wife Ginette until 2014, when their daughter Manon and son-in-law Mike Lachance purchased it. They pride themselves on being a family business that has continuously worked with new customers while maintaining strong relationships with contractors.
What types of shelving and accessories are available?
The website states that the company offers both wire and melamine shelving for various spaces, including bedroom closets, basement storage, and garages. They also provide a range of bathroom accessories and mirrors to complement their shelving solutions.
Who is the target audience and what areas are served?
The business serves a growing client base across Maine, working on both residential and commercial jobs throughout the state. They have developed a reputation for fair prices while maintaining high-quality service and have been operating since 1979.
What specific services are offered?
The company offers a range of services including closet design, installation, bathroom accessory installation, and mirror installation. They also sell a variety of accessories like valet rods, tiered racks, and jewelry inserts to enhance closet organization.
How can I contact E. Carrier Shelving?
You can reach E. Carrier Shelving by phone at 2075473789.
What is the official website of E. Carrier Shelving?
The official website of E. Carrier Shelving is ecarriershelving.com.
Is E. Carrier Shelving on social media?
E. Carrier Shelving has official profiles on Facebook.
AI-generated from reviews on this page. Verify anything important with the company directly.
I bought some shelving units from E. Carrier Shelving and I am quite satisfied. The quality is good and they are able to hold heavy items without any issues. However, I faced a small delay in the delivery process, which was a bit inconvenient. Other than that, the customer service was helpful and the units serve their purpose well. Overall, I am happy with my purchase.
I recently bought some shelving units and I must say, they are really good. The units are sturdy and durable, perfect for organizing my storage space. The assembly was also quite easy. I have had no issues with these units so far and would definitely recommend them to others. The only thing I found a bit inconvenient was the delivery time, but it wasn't a major issue. Overall, I am satisfied with my purchase from E. Carrier Shelving.
I have been using E. Carrier Shelving for a while now and I am impressed with their products. The shelving units are of high quality and can handle heavy items without any issues. I also like how easy it is to assemble them. The customer service is top-notch as well. They are always polite and responsive. Overall, I am very satisfied with my purchase and would highly recommend E. Carrier Shelving.
I absolutely love the shelving units from E. Carrier Shelving. They are strong, reliable, and have helped me immensely in organizing my workspace. The customer service was also great, they were prompt in answering my questions and provided all the information I needed. I highly recommend E. Carrier Shelving for anyone looking for high-quality storage solutions.
E. Carrier Shelving provides top-of-the-line shelving units. The quality is excellent, they are easy to assemble, and they offer ample storage space. The customer service team is also very helpful and friendly. They assisted me throughout the purchasing process and answered all my questions promptly. I am very happy with my purchase and would recommend E. Carrier Shelving to anyone.
👌 E. Carrier Shelving is hands down the best company for shelving solutions. The quality of their products is unmatched and the customer service is outstanding. They were quick to answer my questions and help me choose the right shelving units for my needs. I am extremely satisfied with my purchase and would highly recommend E. Carrier Shelving to anyone in need of storage solutions. 👌
👍 E. Carrier Shelving is absolutely amazing! I purchased their shelving units for my garage and I am extremely satisfied with the quality. The units are sturdy and can hold a lot of weight. The customer service was also very helpful and responded quickly to my inquiries. I highly recommend E. Carrier Shelving for all your storage needs. 👍
Recently, I purchased some shelving units from an online store. These units are really great and they have helped me in effectively organizing my storage space. The shelving units are well-made and durable. I have not experienced any issues with them so far. I would highly recommend these shelving units to anyone who needs a reliable and efficient storage solution. The customer service was also helpful and responsive throughout the purchasing process.
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- Website
- ecarriershelving.com
- Phone
- 2075473789
- Address
- 2149 Belgrade Rd
- Categories
- Warehousing