Easy group airfare

Easy Group Airfare is a travel agency based in Ann Arbor, Michigan, specializing in booking competitive airfare for groups of 10 or more people. The team assists travelers with itinerary planning, airport logistics, and special requests around the clock. They work with airlines on behalf of the group to find the best fares and provide guidance through the entire planning process until safe arrival home.

According to airline policy, a group is defined as 10 or more travelers booked within the same reservation. If a group has fewer than 10 passengers, they can still send trip information via email, and the team will respond with a quote within 24 hours.

When a group commits to an itinerary, they pay a deposit of roughly $50-$100 per traveler. The remaining balance is due 30-60 days prior to departure, depending on the specific airline's policy. Deposits are either non-refundable or refundable until a given date, which varies by airline.

The agency accepts payments via credit card, Zelle, and wire transfer. Payments can be submitted by the group leader on behalf of the full group, or by individual travelers using flexible structures to suit their needs.

A small percentage of the group can often choose a different departure or return flight, but this depends on the individual airline policy. The traveler must still travel with the group on at least one leg of the trip to maintain the group booking status.

First, the customer provides destination, travel dates, and approximate number of travelers to get a free quote. Next, a team member helps compare schedules, connections, airports, and ticket costs. Finally, if selected, the team coordinates the reservation, deposit, and passenger requirements with the airline.

Easy Group Airfare is IATAN Accredited, which is an independently recognized travel-industry credential. This accreditation reflects a commitment to excellence and professional standards within the travel industry and allows suppliers to verify the agency through IATA resources.

Many reviewers praise the customer service team for being helpful, responsive, and going above and beyond to ensure satisfaction. However, some users noted that responses to queries took longer than expected, resulting in an average experience for those specific interactions.

Most reviewers find the prices very reasonable and competitive compared to other platforms. A few reviewers felt the prices were slightly higher than expected or not the most competitive, but generally found them to be fair for the service provided.

Users frequently mention that the website is user-friendly, easy to navigate, and intuitive. The booking process is described as seamless and hassle-free, making it simple to search and book flights without difficulty.

The agency will collect frequent flyer information when organizing passenger details and submit it to the airline prior to ticketing. Alternatively, travelers can enter the ticket number into their frequent flyer account themselves after booking.

While specializing in group flights, the team can also assist with lodging. They provide important information and recommendations for accommodations to complement the airfare booking.

The team monitors takeoffs and landings to anticipate delays and trip interruptions. They assist with rebooking the group when needed and provide support beyond just ticketing to ensure a smooth journey.

The business holds a Trustburn rating of 3.9 out of 5 from 12 reviews. The rating split includes multiple 5-star and 4-star reviews, balanced by several 3-star reviews that mention slower response times and slightly higher prices.

The fee is included in the ticket price, which the customer approves of prior to paying a deposit. The agency strives to offer fares that are competitive with online, individually-priced tickets, and quotes are always free.