I bought a combination mattress 4-5 years ago: 3-3" layers of latex. Cost about $2000. Firm on the bottom, medium in the middle, soft on top, which was the same combination as the sample bed in the store. When trying it out at the store, it seemed comfortable. At home though, it was too hard. So I ...
Absolutely horrific service. My package was not delivered, lost and they refused to respond regarding my concerns.
Stopped in and found the perfect gift for mother's day. Chatted with the friendly staff while they wrapped the gift.
A local farmers market for mattresses? pillows? comforters? sheets and stuff? Yep! My Earthsake mattress is the best mattress ever and I added one of their toppers and a comforter for my farm fresh cozy comfort. It's seriously the best sleeping I've ever had, n I like my zzzz's.
Purchased an air purifier from Earthsake because of the wild fires, smoke, and ash in San Francisco. The customer service was excellent, the price was fair, and when I said I had no place for it to be delivered they graciously worked out details for me to go pick it up at the business warehouse.
Th...
Just called to confirm purchase I have in online shopping cart and to inquire about an offer on their website "free delivery for purchase over 250" (excluding furniture). Sales rep first lied (it says excluding mattresses - which it does not) and then went on a tirade "if i only call to complain ab...
The best mattress I have ever owned and the best experience shopping for it. Thank you Earthsake.
I purchased organic slippers that upon arrival wouldn't stay on my feet. I contacted Earthsake regarding the return and was told that they didn't refund shipping charges. I asked her to double check because I had never heard of a company charging the buyer for shipping costs both ways on a return. I...
Wow! As a returning in satisfied customer, I would think the sales person would be empathetic or at least hear me out why my purchase is not working and help me solve the problem! Instead, the sales person was not friendly- disrespectful- and down right rude!!!!!!!! I purchased a very expensive matt...