Michael
I had high hopes going into this experience, but it didn't quite hit the mark. Communication was lacking, and I often felt like I was left in the dark about my case status. 🤔 The staff seemed overwhelmed, and it took a while to get responses to my inquiries. Furthermore, I didn't feel that my concerns were prioritized or addressed adequately. Overall, while I appreciate their efforts, I expected a more attentive approach. 🤷♂️