Questions about Hangzhou Duhui Auto Parts Co., Ltd.
What is Hangzhou Duhui Auto Parts Co., Ltd.?
Hangzhou Duhui Auto Parts Co., Ltd. is a professional automotive bearing manufacturer and exporter headquartered in Xiaoshan District, Hangzhou, Zhejiang, China. The company specializes in producing precision wheel bearings, wheel hub assemblies, clutch release bearings, and tensioner pulley bearings for passenger cars, commercial vehicles, and light trucks. They serve both OEM assembly lines and the independent aftermarket, with products exported to over 80 countries worldwide.
How does the inventory and delivery process work?
The company maintains a safety stock of hot-selling products in local warehouses in China and two overseas warehouses to ensure timely replenishment and quick turnover of goods. For large orders, they can control delivery time within 45 to 60 days, while long-term customers benefit from maintained inventory for immediate needs.
What are the factory's operational scale and team size?
DUHUI operates with 39 fully automated processing machines across 4 production lines, employing more than 120 workers with 7 technical staff members. Their annual turnover is approximately 20 million, and their factory area covers more than 10,000 square meters.
What materials and quality tests are used in production?
The manufacturing process includes rigorous testing such as fatigue life tests, roundness tests, outline tests, roughness tests, and mud brine durability tests before shipment. They strictly select high-quality GCR15 and 65MN materials for their wheel bearings to ensure product integrity.
What packaging and customization options are available?
Customers can choose from white boxes, DUHUI brand color boxes, or fully customized private label packaging with their own logo or printed text on the bearing surface. The company supports small-batch customization and flexible services for Amazon merchants, including sub-packaging and labeling assistance.
Which brands have they collaborated with and what services do they offer?
The company collaborates with well-known brands such as MAPCO and INTER CARS, offering OEM and ODM services including custom accessories like bearings, oil seals, and repair kits. They also provide sample and drawing support for new product development.
What are the payment terms and accepted methods?
Payment terms can be discussed with sales representatives, but they typically offer 30 days after customs clearance as the most favorable option. Accepted payment methods include T/T, L/C, D/A, DP, PAYPAL, WESTER UNION, and RMB.
How do they handle shipping and logistics?
They support CIF and DDP shipping methods and have their own shipping agents to assist with customs clearance. The nearest shipping ports for their logistics operations are Ningbo or Shanghai.
What certifications and quality metrics do they maintain?
The company holds ISO9001, 16949/2001, SGS, CANS, and ILAC certifications to demonstrate their commitment to quality and compliance. Their customer complaint rate is reported at 0.5%, reflecting a focus on efficiency and service.
What are the warranty terms and return policies?
A standard warranty for their manufactured goods is 30,000 kilometers or 1 year, whichever comes first. In the event of bad quality products, they will resend the items or offer a refund.
How is the business structured and what is their experience level?
The China Sales Department works alongside the Overseas Business Department to serve clients 24/7, aiming to resolve any issues within one hour during business hours. They have 20 years of foreign trade experience and 15 years of export experience in the automotive bearing industry.
What do reviewers say about their service?
Some reviewers praise the company's flexibility in supporting small-batch customization and their ability to handle specific packaging needs for Amazon merchants. Others note the efficiency of their response times, with inquiries handled within one business hour.
Where is Hangzhou Duhui Auto Parts Co., Ltd. located?
Hangzhou Duhui Auto Parts Co., Ltd. is located at Room 805, Huarui Huijin Center, Beigan Street, Xiaoshan District.
How can I contact Hangzhou Duhui Auto Parts Co., Ltd.?
You can reach Hangzhou Duhui Auto Parts Co., Ltd. by phone at +86-19157911660.
What is the official website of Hangzhou Duhui Auto Parts Co., Ltd.?
The official website of Hangzhou Duhui Auto Parts Co., Ltd. is duhui-bearing.com.
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Hangzhou Duhui Auto Parts Co., Ltd. is a trusted manufacturer and exporter of precision automotive bearings, headquartered in Hangzhou, Zhejiang Province, China. Since our establishment, we have dedicated ourselves to the research, development, and production of high-quality bearing products for the global automotive industry.
Our product portfolio covers wheel bearings, wheel hub assemblies, clutch release bearings, tensioner pulley bearings, and other automotive bearing components. These products are widely used in passenger cars, commercial vehicles, and light trucks, serving both OEM assembly lines and the independent aftermarket. Our products are marketed worldwide under three dedicated sub-brands — AUTOROUND, KUSATEC and PAROD — all built on DUHUI’s ISO/TS16949-certified production system, with OEM/ODM available for every line.
- Website
- duhui-bearing.com
- Phone
- +86-19157911660
- market@dh-auto.cn
- Address
- Room 805, Huarui Huijin Center, Beigan Street, Xiaoshan District
- Categories
- Automotive