Based on 12 reviews
Dr Sweep INC is a full-service chimney sweep and masonry contractor operating in Southeastern Michigan. They specialize in residential and commercial chimney inspections, sweeps, repairs, rebuilds, and masonry services including porch repairs. The company claims to be the only chimney sweep and repair company in Michigan with a 5-Star rating by Service Magic Pro and an A Rating with the Better Business Bureau.
To begin services, customers can book online, call the metro area number at 248 292 3798, or use the toll-free line at (855) 583 7644. The website offers a free estimate upon setting an appointment, and they accept all major credit cards. Senior discounts are also available for qualifying customers.
The business operates out of a corporate office at 13381 East 9 Mile Road in Warren, MI, with additional dispatch locations in Canton, Chesterfield, Detroit, and Waterford. They serve multiple counties including St. Clair, Monroe, Oakland, Macomb, Wayne, and Washtenaw, as well as Lansing and Toledo, Ohio.
Dr Sweep has been operating since 2003, with the owner setting the standard for chimney cleaning in Michigan during that year. The company highlights 36 years of combined experience among its team members and emphasizes being locally owned and operated.
The website states that Dr Sweep uses new technology including cameras that videotape the inside of the chimney. They also mention being industry innovators at the forefront of the newest tech for chimney sweeps.
Multiple reviewers consistently praise the technicians for being knowledgeable, professional, and punctual. They frequently mention the attention to detail, thoroughness of the cleaning, and the lack of mess left behind after the job is completed.
Some reviewers note that the rates are fair, reasonable, and competitive, with one customer specifically mentioning that unnecessary services are not upsold. The company also offers senior discounts as part of their pricing structure.
The company offers a 100-percent satisfaction guarantee or a money-back policy. They also carry $2,000,000 in liability insurance and honor all warranties provided by manufacturers.
The National Fire Protection Association standard 211 is cited as the benchmark, recommending that chimneys be inspected at least once a year for soundness and freedom from deposits. Dr Sweep aligns its cleaning frequency advice with this national safety standard.
Common reasons for chimney smoke issues include improper airflow, which can be addressed by introducing make-up air elsewhere in the house or installing a tight sealing, top-mounted damper. The website links to CSIA resources for further discussion on smoking fireplaces.
A common summer issue is the smell of creosote deposits, which can be mitigated by commercial chimney deodorants or baking soda set in the fireplace. The real underlying problem is often overall pressure problems in the house rather than just the chimney itself.
The company claims to do whatever it takes to serve customers, including renting a boom lift to reach the top of a chimney or crawling through attics and rafters. They also mention using cameras to videotape the inside of the chimney for inspection purposes.
On Trustburn, the business holds a 4 out of 5 rating based on 12 reviews. The most recent reviews are from September 2023, with the oldest dated March 2022, showing a consistent pattern of positive feedback over time.
You can reach Dr Sweep INC by phone at 2482423754.
The official website of Dr Sweep INC is drsweep.com.
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I have been using Dr Sweep for several years now, and I am always impressed with their level of service. The technicians are knowledgeable and professional, and they always leave my chimney clean and in excellent condition. I appreciate the attention to detail and the thoroughness of their work. Highly recommended!
Dr Sweep is simply amazing! ๐ From the moment I contacted them to schedule an appointment, the customer service was top-notch. The technicians arrived on time and were very friendly. They took the time to explain the entire process and answered all my questions. The cleaning itself was thorough, and my chimney has never looked better. I would highly recommend Dr Sweep to anyone in need of chimney services. ๐
I had my chimney cleaned by Dr Sweep recently, and the results were outstanding. The technicians were prompt, courteous, and efficient. They did a thorough job without leaving a mess behind. I was particularly impressed with their attention to detail and their commitment to customer satisfaction. I will definitely be using their services in the future and recommending them to others.
Dr Sweep has been my go-to chimney service for years, and they never disappoint. The technicians are always punctual and friendly, and they consistently do an excellent job. I appreciate the thoroughness of their work and their commitment to customer satisfaction. Their rates are fair, and the level of service they provide is unbeatable. I highly recommend Dr Sweep to anyone in need of chimney services.
As a long-time customer of Dr Sweep, I am constantly impressed with their level of professionalism and expertise. The technicians always arrive on time and do an excellent job. Their rates are competitive, and they never try to upsell unnecessary services. I continue to recommend Dr Sweep to my friends and family because I trust them to do a great job every time.
I've been using Dr Sweep for years, and they never disappoint. The technicians are always knowledgeable and professional, and they consistently do an excellent job. I appreciate their attention to detail and the care they take in ensuring my chimney is in top condition. The rates are fair, and the customer service is outstanding. I highly recommend Dr Sweep for all your chimney needs.
I recently had my chimney cleaned by Dr Sweep, and I am extremely satisfied with the results. The technicians were friendly and professional, and they completed the job in a timely manner. I appreciated their attention to detail and the extra care they took to ensure no mess was left behind. The rates were reasonable, and the customer service was excellent. I will definitely be using Dr Sweep again in the future.
Dr Sweep is ๐ฅ๐ฅ๐ฅ! I can't believe how clean my chimney is now. The technicians were fast โก๏ธ and efficient, and they even showed me pictures of the before and after. This company knows what they're doing ๐. I will definitely be a repeat customer!
I recently hired Dr Sweep to inspect and clean my chimney, and I am incredibly impressed with their service. The technicians were professional, knowledgeable, and efficient. They went above and beyond to ensure my chimney was in excellent condition, and they provided me with valuable maintenance tips. The rates were reasonable, and the customer service was exceptional. I would highly recommend Dr Sweep for all chimney needs.
Dr Sweep did an amazing job cleaning my chimney. The technicians were prompt, courteous, and efficient. They explained the process to me and answered all my questions. The cleaning itself was thorough, and they left no mess behind. I am extremely satisfied with their service and would highly recommend them to anyone in need of chimney cleaning.
๐ Dr Sweep provided me with exceptional service. The technicians were knowledgeable and professional. They arrived on time and completed the job efficiently. I was impressed with their attention to detail and the quality of their workmanship. The rates were reasonable, and the customer service was superb. I would definitely use Dr Sweep again and recommend them to others.
I recently hired Dr Sweep for a chimney cleaning and inspection, and I am extremely satisfied with their service. The technicians were professional, thorough, and knowledgeable. They arrived on time and completed the job efficiently. I appreciated their attention to detail and the care they took in protecting my home during the cleaning process. The rates were reasonable and the customer service was excellent. I highly recommend Dr Sweep for all your chimney needs.
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