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DP Appliance Repair

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Based on reviews, listing data and website checks · updated yesterday

What is DP Appliance Repair?

DP Appliance Repair is a family-owned appliance repair service based in Boiling Springs, South Carolina, that has been helping neighbors since 2015. The business specializes in same-day service for refrigerators, washers, dryers, ovens, ranges, dishwashers, cooktops, freezers, and ice makers across the Upstate SC corridor. They carry common parts in their vans to fix most jobs during a single visit.

How is the team structured and who runs the company?

The company operates with a team structure of two technicians on the road and a third in training, all managed by D Pavlov. They aim to have the person answering the phone know the details of a job by the end of the day. This approach allows them to avoid call centers and route customers directly to a local technician.

How do I book a repair and what is the process?

To get started, customers can call (864) 547-6666 to request a same-day service visit. If a call is made before noon, a technician is typically at the customer's door the same day across the Upstate. The process involves a phone consultation to determine if the appliance is still cold or completely warm before dispatching a repair.

What warranty terms are offered for repairs?

The business offers a 90-day warranty on every repair that is backed in writing. If the same issue returns within 90 days, the company will come back and fix it for free, covering both parts and labor. This warranty applies to all major brands they service.

Which geographic areas are covered for service?

DP Appliance Repair services seven counties and 55 cities, including Spartanburg, Greenville, Greer, Mauldin, and Boiling Springs. They specifically cover Spartanburg County, Greenville County, and surrounding areas like Anderson, Cherokee, Laurens, Pickens, and Union counties. Service areas include 27 cities in Spartanburg and 20 cities in Greenville.

What is the current rating and review volume?

The website states that the business has received over 100 Google reviews with a 4.5-star rating. These reviews come from real homes in Boiling Springs, Spartanburg, Greer, Mauldin, and across the Upstate. The feedback is described as being from neighbors who actually recommend the repair company.

Which brands and appliance tiers do they service?

The company claims to service 39+ brands ranging from a 1990s Maytag dryer to a 2024 Sub-Zero column. They use factory parts, manufacturer-spec procedures, and real diagnostic tools for these repairs. Their repair catalog includes premium and standard tier appliances across the kitchen.

What do reviewers say about the service experience?

Some reviewers praise Dennis for arriving within one hour of a call and saving a customer from buying a new refrigerator. Peggy Shirley from Spartanburg County left a testimonial in March 2026 thanking Mr. D Pavlov for a trusted and reliable service company. This highlights the speed and reliability valued by local customers.

What makes their service model different from competitors?

The business emphasizes that they are not a call center routing customers to the next county. They pride themselves on being a local, family-owned operation that can respond quickly. They also note that they are Carolina-owned and have been operating since 2018 in the Upstate SC area.

How do they prioritize urgent appliance failures?

The website mentions that they accept same-day calls and aim to get refrigerator calls out the same day because fresh food spoils quickly once temperatures climb past 40°F. They ask a simple question on the phone: is it still cold at all, or completely warm? This helps them prioritize urgent cases.

What are the operating hours and availability?

The business operates with opening hours from 08:00 to 21:00, Monday through Sunday. They are open daily and offer Sunday service visits by appointment. This schedule ensures they are available to handle weekend emergencies when appliances break down.

How do they manage parts and diagnostics?

The company states they carry common parts in the van so most jobs are fixed in one visit. They also mention that the first thing they ask on the phone is whether the appliance is still cold or completely warm to assess the urgency. This information is used to determine the next steps for the repair.

Where is DP Appliance Repair located?

DP Appliance Repair is located at 522 Branch Wood Dr, Boiling Springs, South Carolina, 29316.

How can I contact DP Appliance Repair?

You can reach DP Appliance Repair by phone at (864) 547-6666 or by e-mail at info@dp-appliance.com.

What is the official website of DP Appliance Repair?

The official website of DP Appliance Repair is dp-appliance.com.

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About DP Appliance Repair

Reliable appliance repair right here in Boiling Springs, SC. We have been helping neighbors since 2015 with refrigerators, ovens, washers, dryers and more. We know how stressful a broken appliance can be so we aim for same day service and fair prices. If your fridge stops cooling on a Friday night just call us, we always have techs working on Saturdays to get you back on track fast. Proud to serve the Boiling Springs community with friendly service and repairs you can count on.

Sunday service visits are available by appointment.

Address
522 Branch Wood Dr, Boiling Springs, South Carolina, 29316
Business hours
Mon-Sun: 08:00 - 21:00
Founded
2015