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Questions about Doodie Free

Based on reviews, listing data and website checks · updated yesterday

What is Doodie Free?

Doodie Free is a Cincinnati-based pet waste removal company that has been operating since 2009. They specialize in scooping dog poop for both residential and commercial properties, including homes, apartment communities, and HOAs. The business is locally owned and fully insured, offering flexible service options to keep yards clean and safe.

What service frequencies and pricing models are available?

The company offers three main service frequencies: weekly, every-other-week (bi-weekly), and one-time cleanups. Residential clients can choose a cadence that fits their schedule, while commercial partners receive scheduled cleanings, waste station maintenance, and bag refills. Pricing varies by zip code, number of dogs, and frequency, so customers must fill out an online quote form for a specific price.

How does the booking and onboarding process work?

Customers can sign up entirely online by completing a simple form, selecting their preferred cadence, and setting up secure billing. After signing up, the team contacts the client within 24-48 hours to confirm the route and start the recurring service. There are no contracts, and clients can cancel anytime without hidden fees.

How can I contact the business for account updates or quotes?

The main office phone number is 513-278-8438, and the email address is info@doodiefreeyard.com. Clients can call or email these numbers to update payment methods, contact information, or service details. The business also provides a link to an online quote form for new customers.

Which geographic areas are covered by the service?

Doodie Free serves the greater Cincinnati area, including Hyde Park, Madeira, Anderson Township, Blue Ash, Mason, and Loveland. They also serve Northern Kentucky and nearby communities. To check if a specific ZIP code is covered, customers are encouraged to use the online quote form or contact the office directly.

What are the access requirements and what happens if the yard is inaccessible?

Clients do not need to be home during the service as long as the team has access to the yard. If the gate is locked or access is blocked, the visit may be skipped and charged as scheduled. Customers are advised to ensure gates are unlocked and access instructions are current before the service day.

What areas are included in the standard service and how does weather affect operations?

The standard service includes the main backyard area where the dog typically goes. Additional pricing may apply for large properties, unusual coverage areas, or front yard cleanup. The team works year-round in most conditions, though snow, ice, or severe storms may cause delays for safety reasons.

How are weather-related delays handled regarding refunds and billing?

If a cleanup is missed due to snow, ice, or severe storms, refunds are not issued. This is standard in the pet waste removal industry because a missed cleanup usually results in extra time and labor on the next visit. Service is billed on a prepaid monthly basis to account for these potential delays.

What specific themes do reviewers praise about the service?

Some reviewers on Reddit praise the company for feeling like a refreshing throwback to locally-owned businesses where customers feel genuinely valued and appreciated. One Hyde Park resident noted that their yard has never been cleaner and highly recommended the service to others.

What educational points does the business make about pet waste?

The company states that dog waste actually kills grass, smells bad, and carries nasty bacteria, debunking the myth that it is good fertilizer. They emphasize that their service keeps yards fresh, clean, and sanitary for residents and guests. The website highlights that they haul the waste away completely.

What should a first-time customer know about the timeline after signing up?

A first-time customer should know that the team will follow up within 24-48 hours after signing up to assign a local route. Once the service day is confirmed, the regular pet waste removal begins immediately. The process is designed to be simple with no hassle.

How does Doodie Free distinguish itself from competitors?

The business differentiates itself by being fully insured and offering both residential and commercial solutions under one roof. They partner with multi-family properties to ensure shared outdoor spaces remain compliant and presentable. The service is tailored to the number of dogs and yard size to fit specific needs.

What is the business's affiliation and location details?

The website mentions that they are a Spruce Home Services company. This affiliation is listed in the footer and contact sections of their site. The business operates out of Cincinnati, Ohio, and serves multiple counties in the region.

What is the official website of Doodie Free?

The official website of Doodie Free is doodiefreeyard.com.

Does Doodie Free have reviews on Trustburn?

Doodie Free has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.

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About Doodie Free

Doodie Free provides reliable pet waste removal services in Cincinnati, Ohio, catering to both residential and commercial needs. Our expert team specializes in dog poop scooping and comprehensive pet waste management, ensuring your yard remains clean and safe for your family and pets. Proudly serving Hamilton, Butler, Warren, Clermont, and Campbell counties, we offer flexible options for regular cleanings or one-time services. Let us handle the dirty work so you can enjoy a pristine, doodie-free yard. Contact us today at 513-278-8438!