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Average ratingGreat
4.1/ 5

Based on 8 reviews

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Questions about Dog Element

Based on 8 reviews, listing data and website checks · updated yesterday

What is Dog Element?

Dog Element is a pet store and dog school located at Burg 2 in Kißlegg, Baden-Württemberg, Germany. The business was founded in 1986 as a pet market and has been operating a dog school since 1986, celebrating its 30th anniversary of the school and 40th anniversary of the market in 2026. It offers a wide range of products for dog care and runs training courses, seminars, workshops, and individual training sessions.

What makes Dog Element different from other pet stores?

The company describes itself as a specialist for pet food and pet supplies with a holistic concept for dogs, humans, and animals. They emphasize buying regionally, with advice, and from a local specialist. The business is owned by Frantz-Bestler and Bremer GbR and operates under the registered trademark dogelements®.

How can I book a course or visit the store?

Customers can book dog school courses, seminars, workshops, or individual training through a special contact form on the website. For the pet market and office hours, the business is open Monday 9-12 and 14-18, Tuesday 14-19, Wednesday closed, Thursday 14-19, and Friday 9-12 and 14-18. All inquiries for the dog school must be submitted via the specific contact form.

What are the terms for returns and warranties?

Customers have a 14-day right of return for items purchased from the onlineshop. The business also provides a warranty according to statutory regulations and offers a guarantee for statutory warranty claims. They state that they will react immediately if a legal violation is detected on their website.

What do customers say about the staff and facilities?

Reviewers consistently praise the staff for being friendly, professional, and genuinely caring about the dogs. They also highlight the clean and well-maintained facilities and the excellent care provided to pets. Many customers mention that their dogs always look forward to visits and feel right at home.

What additional resources does the website offer?

The business has a blog section called 'Tipps & MORE' which provides interesting and useful information about dogs. They also have an onlineshop that offers nationwide delivery and a contact form for inquiries. The website includes sections for the team, philosophy, and a chronicle of the business.

What associations and websites are associated with Dog Element?

The business is a member of the TVT (German Pet Shop Association). They operate multiple websites including futter-frantz.de, hundeschule-kisslegg.de, smart-99.de, and tierbedarf-frantz.de. The company is registered as Frantz-Bestler and Bremer GbR with a Ust-IdNr. DE225556067.

What is the business's philosophy regarding dog care?

The business emphasizes a holistic concept for the well-being of dogs, humans, and animals. They also mention that they are experts in dog care and have been operating for over 30 years in the dog school sector. The company encourages customers to buy regionally and with advice from a local specialist.

What special events are planned for 2026?

The website states that they are celebrating their 30th anniversary of the dog school and 40th anniversary of the pet market in 2026. They are offering special events on October 24 and 31, 2026, with activities, discounts, and surprises for customers. The business is looking forward to celebrating these milestones with their community.

How does the business handle data and customer feedback?

The business uses Google Analytics for web analysis, which collects data such as IP addresses and user behavior on the website. They have a privacy policy that explains how data is processed and stored, including the use of cookies for analyzing website usage. The company also provides a contact form for feedback, praise, and criticism.

Where is Dog Element located?

Dog Element is located at Burg 2, Kißlegg, Baden-Württemberg.

How can I contact Dog Element?

You can reach Dog Element by phone at 0756392192 or by e-mail at info@dogelements.de.

How is Dog Element rated on Trustburn?

On Trustburn, Dog Element has a rating of 4.1 out of 5 based on 8 reviews.

AI-generated from reviews on this page. Verify anything important with the company directly.

Phillip Wake
Reviews 1

I recently used the services of a certain company and I must say, I was really impressed. Their staff were very professional and I could tell that they genuinely love dogs. The facilities were clean and well-maintained. I would definitely use their services again!

Martin Boegner
Reviews 1

The services provided by Dog Element are excellent. I have been a loyal customer for over a year now and they have always surpassed my expectations. The staff is friendly and knowledgeable, and they genuinely care about the well-being of my furry friend. I highly recommend Dog Element to any dog owner!

Athina Papaemmanouil
Reviews 1

I have been a customer of Dog Element for several years and I cannot say enough good things about them. Their services are top-notch and the staff genuinely cares about the dogs. The facilities are clean and well-maintained. I highly recommend Dog Element!

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About Dog Element

Dog Element is a pet store and also runs a school that trains and offers all related products required for dog care.

Address
Burg 2
Categories
Retail