Diverse solutions

Diverse Solutions is a national business support team based in Christchurch, New Zealand, offering accounts, payroll, and process development services since 2004. The company is led by owner Janina Kay and operates with team members located across the country, including in Rural Wellsford, Nelson Tasman, and Auckland. They partner with Xero, MYOB, and PayHero to provide discounted subscriptions for their clients.

The company provides accounts payable and receivable, credit control, bank reconciliations, payroll, GST returns, and cashflow management. They also offer process mapping, business analysis, and quality management systems design under ISO 17020, ISO 9001, and BCA Regulations. Services include new business setups and the creation of operational resources for small to medium businesses.

Clients can get started by calling 021-474-484 or emailing [email protected] to leave their details for a response. The team typically responds promptly to inquiries, and they cover all of New Zealand with a local presence in Christchurch. No formal booking or ordering process is described beyond contacting them directly.

The business has been operating since 2004, making it over two decades old. It is a national team with members scattered across the motu, though the owner Janina Kay is based in Christchurch. The company describes itself as a proven and trusted team supporting kiwi business owners.

Reviewers consistently praise the team's professionalism, attention to detail, and responsiveness. Many clients highlight the smooth, hassle-free process and the innovative, user-friendly website designs created by the team. The services are described as highly customised and personalised to meet specific business needs.

The Trustburn rating is 4.2 out of 5 stars based on 9 reviews. The most recent review was posted on September 8, 2023, and the oldest on the list was from January 31, 2023. All nine reviews are positive, with ratings ranging from 3 to 5 stars.

The company's website was created by Wild Tree Digital. The site features a blog and a contact form for inquiries. The website domain is diversesolutions.co.nz and it includes a privacy policy and copyright notice for 2026.

The team includes Janina Kay, known as 'A Ninja', who handles QMS and business process analysis. Other members include Katie Kerrigan in Rural Wellsford for accounts support, and Katie Tanner in Nelson Tasman for bookkeeping and special projects. The team is described as made up of seriously talented New Zealanders.

The company offers a range of accounts and administration services, including GST returns and cashflow management. They also provide process design and development, as well as quality management systems like ISO 9001. The website mentions creating operational resources as part of their setup services.

The team collaborates with local government departments, such as Auckland Council, on regulatory dispatch process manuals. They also work with Building Consents on audits, managing impartiality while collaborating to identify and fix non-compliances. This experience adds value to their business analysis work.

The company's approach to bookkeeping and administration is described as avoiding DIY methods that come with high opportunity costs. They emphasize that their services allow business owners to focus on making serious money rather than getting caught up in low-value tasks. The team partners with Xero, MYOB, and PayHero to offer discounted subscriptions.

The website states that the team is supported by folks who get you, and they aim to unleash business owners from time-hungry tasks. The process involves taking information from a client's head and creating streamlined processes. The team is described as legitimate and providing support since 2004.

Some reviewers mention that the team is highly skilled and that the website design is exceptional. One review noted that the entire process was smooth and hassle-free. Another reviewer appreciated the team's ability to solve problems the client was not even aware of.

The company offers a variety of services, including event planning and special project work. They also provide gap analysis and education workshops for quality management systems. The team is described as having a proud history of supporting small business owners back to their businesses.

The company's website includes a contact form and a demo section. The team is described as being available to assist with any inquiries. The website also features a subscribe section for updates.