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DISTRILOG

4.0ยท 11 reviews
Average ratingGreat
4.0/ 5

Based on 11 reviews

527%
445%
327%
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Questions about DISTRILOG

Based on 11 reviews, listing data and website checks ยท updated today

What is DISTRILOG?

DISTRILOG is a software company specializing in fleet management for automatic distributors, offering products like EasyWeb and EasyMobile. The business has been operating since 1987 and is currently part of Digisoft Spa, which acquired Distrilog in July 2019. It aims to become a leading European hub for vending software and IT solutions.

What specific services and hardware does DISTRILOG offer?

The company provides a full range of services including training, installation, hotline assistance, maintenance, and software hosting. They also offer hardware like portable terminals and accessories to ensure exceptional computer mobility for their clients.

Who is the ideal customer for DISTRILOG's solutions?

DISTRILOG serves companies in the vending and automatic distribution sector, helping them manage their fleets and operations through integrated software solutions. Their target audience includes businesses needing ERP or PGI systems tailored to distribution management.

Where is DISTRILOG based and how extensive is its operational reach?

The business is located at 49 Avenue Marcellin Berthelot in Vienne, Auvergne-Rhรดne-Alpes, France. They maintain a European and international network for installation and support, with servers hosted by OVH in Roubaix and Strasbourg.

What are DISTRILOG's stated strategic objectives?

According to the company's own website, their strategic goal is to become the most important supplier of IT technologies in the automatic distribution world. They aim to internationalize their offer and develop highly evolvable products using artificial intelligence algorithms.

What maintenance options does DISTRILOG provide?

The company offers annual maintenance contracts that cover both parts and labor for portable terminals. These contracts include on-site workshop returns and ensure no interruption in activity with predictable costs.

How does DISTRILOG handle data security and backups?

Their software hosting infrastructure uses a RAID 5 system with daily backups on the same server and nightly backups on a distant secure server. The backup server can query the main server multiple times a night to prevent data loss.

What is the current rating and review history on Trustburn?

The Trustburn rating is 4 out of 5 stars from 11 reviews posted between December 2022 and November 2023. The rating split shows a majority of 4 and 5-star reviews, with only one 3-star review recorded.

What do customers most appreciate about DISTRILOG?

Reviewers consistently praise DISTRILOG for their professionalism, responsiveness, and attention to detail. Many customers highlight the team's ability to go the extra mile and ensure smooth, hassle-free processes for their logistics needs.

How can a new client begin working with DISTRILOG?

To get started, clients can contact the Paris agency or the main office via phone at +33 (0)4.74.15.99.00 or email at info@distrilog.net. They also offer purchase services and assistance hotlines for ongoing support.

How does DISTRILOG support client training and adoption?

The company provides training services where project managers travel to client locations to teach entrepreneurs about their data using concrete cases and methods. This ensures effective adaptation to each activity's specific needs.

What are the support hours and remote capabilities?

DISTRILOG operates a hotline and assistance service available Monday through Friday from 8:30 to 17:30. They also offer remote troubleshooting (tรฉlรฉmaintenance) and continuous training for their users.

How does DISTRILOG communicate updates and engage with users?

The company has a YouTube channel named EasyWebDistrilog where they share the latest news and updates about their solutions. They also maintain a contact form on their website for direct inquiries.

How is DISTRILOG's contact information structured?

The business has a clear contact structure with separate email addresses for assistance, purchase services, and the Paris agency. All contact points direct users to their central office in Vienne for comprehensive support.

What is the official website of DISTRILOG?

The official website of DISTRILOG is distrilog.net.

AI-generated from reviews on this page. Verify anything important with the company directly.

Calli Cutbush
Reviews 1

I am really happy with the logistics services provided by DISTRILOG. Their team is reliable and dedicated to ensuring customer satisfaction. They always deliver on time and handle my shipments with care. I would highly recommend them to anyone in need of logistics solutions.

Jason Putnam
Reviews 1

I have been a loyal customer of DISTRILOG for several years now, and I can say that their service is exceptional. The team is dedicated, responsive, and always goes the extra mile to ensure customer satisfaction. I highly recommend their services for all your logistics needs.

Rebeca Malave
Reviews 1

I recently used the services of a logistics company and was very pleased with the results. The team at the company was efficient and handled all my shipments with care. The process was smooth and hassle-free. I highly recommend their services to anyone in need of logistics solutions.

Adam Butts
Reviews 1

I recently utilized the logistics services of a company and was impressed with DISTRILOG. Their team was professional, efficient, and handled all my shipments with care. The process was hassle-free and the customer service was excellent. I would highly recommend their services to anyone in need of logistics solutions.

Michael Koegler
Reviews 1

I am impressed with the logistics services provided by DISTRILOG. They have always delivered on time and their customer service is excellent. The team is quick to respond to any queries or concerns. I would highly recommend them for all your logistics needs.

Dennis Walsh
Reviews 1

I have been a customer of DISTRILOG for several years and I must say their service is excellent. The staff is always helpful and professional, and they always go above and beyond to ensure that my needs are met. Their website is easy to navigate and provides all the information I need. I highly recommend DISTRILOG to anyone in need of logistics services.

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About DISTRILOG

DISTRILOG offers a complete chain of software products intended for fleet management of automatic distributors.

Address
49 avenue Marcellin Berthelot