Questions about Diligentstay
What is Diligentstay?
Diligentstay is a quality management system built specifically for the hospitality industry, including hotels and resorts. It consolidates audit inspections, food and environmental safety tracking, advanced analytics, and team management into one platform. The system is designed to replace fragmented spreadsheets and disconnected reports with a single operational picture.
How can I start using the system without paying immediately?
The platform offers a 14-day free trial so teams can test the system before committing to a paid plan. Users can start with the Operations foundation plan at $20 per month or the Starter Core plan at $199 per month. A 14-day trial is included with every workspace to allow full access for evaluation.
What are the employee and user limits for the different plans?
The Operations foundation plan supports up to 10 employees and includes 5 user accounts. The Starter Core plan scales to 50 employees and 10 user accounts. The Recommended Professional plan allows unlimited employees and 50 user accounts within the workspace.
Which features are included in the Starter Core plan versus the Recommended Professional plan?
The Starter Core plan includes QHSE features for a single property, while the Recommended Professional plan adds analytics, department data scoping, and alert rules. The Recommended Professional plan also includes the Command palette and Import Center for managing department data.
What specific tools does the Recommended Professional plan offer that are not in the Starter Core plan?
The Recommended Professional plan includes the Import Center, which allows users to scope department data and manage alert rules. It also provides the Command palette and Location Insights for better operational visibility.
What specific modules are available for food safety and environmental management?
The Food Safety module includes HACCP plans, CCPs, temperature logs, pest control, and supplier records for $99 per month. The Environmental module tracks waste, chemicals, and sustainability initiatives for $79 per month.
How does the platform handle guest feedback and online reviews?
The Guest Experience module handles guest feedback, surveys, stays, and guest relations checklists for $99 per month. The Online Reviews module collects and replies to reviews from connected platforms with negative review alerts for $99 per month.
What modules are available for document control and system integration?
The SOP & Document Control module provides controlled SOPs, versioning, approval workflows, and acknowledgements for $79 per month. The API & Webhooks module offers API tokens and outbound webhooks for integrating with external systems for $49 per month.
What options exist for custom branding and scaling employee limits?
The White-label & Custom Domain module allows your branding throughout the workspace served from your own domain for $149 per month. The +25 employees add-on raises the employee limit by 25 for $49 per month.
What is the official website of Diligentstay?
The official website of Diligentstay is diligentstay.com.
Does Diligentstay have reviews on Trustburn?
Diligentstay has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.
AI-generated from reviews on this page. Verify anything important with the company directly.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
Widgets
Get the widget for your site →About Diligentstay
Diligentstay provides a quality management system designed for the hospitality industry, including hotels and resorts. The platform offers tools for audit inspections, food and environmental safety tracking, advanced analytics, and team and task management. It is intended to replace spreadsheets and fragmented tools by consolidating compliance and operational tasks into a single system. The website also mentions pricing information, resources, and a 14-day free trial option.
- Website
- diligentstay.com
- Categories
- Information technology and services, Hospitality