Based on 5 reviews
Difia Travel Cloud is a cloud-based operational system designed specifically for Umrah and Haji Khusus travel agencies. It manages official websites, pilgrim data, payments, documents, manifests, room lists, and agent commissions within a single platform. The system stores data separately for each agency, ensuring it is accessible only by the agency's own team.
The platform includes a 14-day free trial and offers paid pricing plans with website templates available either free or as one-time purchases. Users can start using the system without needing to enter credit card details during the trial period. This allows agencies to test the full functionality before committing to a subscription.
Payment gateways such as iPaymu, Midtrans, Siskopatuh, and PostgreSQL are integrated into the system. The platform supports tagihan in USD for Haji Khusus packages that follow the daily exchange rate. Virtual accounts are generated automatically, allowing payments to arrive without manual verification.
The system generates room lists that specifically separate non-mahram pilgrims. Manifests and room lists are created based on real-time data, including quotas, pilgrim details, and room assignments. All documents related to a departure are stored together for easy download.
Agent commissions are calculated automatically by the system based on payments that have actually been received. Commissions only become the agent's right after the registration is fully paid off. The system tracks these calculations to ensure accuracy and prevent disputes.
Scanned documents such as KTP, passports, and vaccination cards are retained for a specific period after the pilgrim departs. The retention period varies by package: 3 months for Berkah, 6 months for Amanah, 9 months for Ihsan, and 12 months for Mumtaz. Only the scanned copies are deleted after this period expires.
Financial transaction records, including proof of transfer and payment history, are stored indefinitely. This includes invoices, receipts, and manifests that have already been issued. These records are never deleted regardless of the document retention policy.
The official website templates can be purchased as a one-time fee and remain valid forever. Changing the website appearance does not erase the content or arrangement that has already been set up. This ensures long-term value for the travel agency's online presence.
Pilgrim data can be imported directly from Excel files in bulk. This eliminates the need to manually retype existing information into the system one by one. The import process moves all historical data simultaneously for efficiency.
A full refund is available within 7 calendar days of the first subscription payment if the service has not been used significantly. Requests must be submitted via email with the travel agency name and payment proof. After this period, no refund is given for the subscription fees already paid.
If the service is unavailable due to a company-side error for more than 24 consecutive hours, the agency is entitled to a compensation. This compensation takes the form of an extended subscription period equal to the duration of the outage. This guarantee applies per billing cycle.
On Trustburn, Difia Travel Cloud has a rating of 3.6 out of 5 based on 5 reviews.
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the ability to manage official travel websites, pilgrim registration, and payment tracking in one cloud platform significantly reduces administrative overhead. the separate portals for agents and pilgrims enhance transparency and streamline communication. importing data from Excel and exporting Siskopatuh documents saves considerable time, making the operational workflow more efficient for travel agencies seeking to modernize their processes without disrupting existing practices.
the system provides useful tools for managing pilgrim data and payments, yet the annual limit of two hundred fifty pilgrims per agency in the entry-level package feels restrictive for growing businesses. while the interface is clean, the lack of explicit details on scaling costs creates some uncertainty for larger operators who might outgrow the base tier quickly.
the platform offers a complete set of tools for managing pilgrim data, payments, and documentation effectively.
Difia Travel Cloud presents a remarkably cohesive solution for travel agencies managing Umrah and Haji Khusus operations. the centralized data system eliminates the fragmentation typically found in disparate Excel spreadsheets and WhatsApp threads, offering a unified view of pilgrim status, payments, and documentation. the platform integrates essential operational tools such as manifest generation, roomlist management, and Siskopatuh export, ensuring compliance and efficiency. furthermore, the inclusion of official travel websites with customizable templates allows agencies to maintain a professional online presence without additional development costs. the secure, cloud-based architecture ensures that each travel agency’s data remains isolated and protected. with features like automated payment gateway integration via iPaymu and Midtrans, and a dedicated agent portal for commission tracking, the system appears robust. the availability of a demo dashboard allows potential clients to explore the interface thoroughly before making a decision, demonstrating confidence in the product’s usability and comprehensive feature set.
from the information available, the pricing structure seems straightforward enough on the surface, but what stands out is the ambiguity surrounding the long-term value. the Goldens template example shows a one-time fee of Rp 750,000, yet it is unclear if that applies per travel agency or just once globally. additionally, the Hijrah package limits you to two hundred fifty pilgrims per year, which feels restrictive for growing businesses. for someone considering this company, the lack of explicit details about what happens after the trial period or how additional users are billed adds a layer of uncertainty that might deter cautious investors looking for total clarity before committing.
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Difia Travel Cloud is an operational system designed for Umrah and Haji Khusus travel agencies. It provides a cloud-based platform that manages official websites, pilgrim data, payments, documents, manifests, room lists, and agent commissions within a single system. The platform offers features such as online registration forms, pilgrim portals for tracking payment and travel status, and built-in website templates. Data is stored separately for each travel agency and is accessible only by the agency's own team. Difia Travel Cloud includes a 14-day free trial and offers paid pricing plans, with website templates available either free or as one-time purchases.