All,
BEWARE! We bought a 2010 Civic EX-L in 2010 and had one of the best buying experiences ever working with Scott Doyle so naturally we came back to trade it in and purchase our 2012 Accord. Apparently some changes had occured internally with the buisness in the past 2 years so when we came int...
Richard Horne is not my friend and he did not ask me to do this. He's awesome and so is Dick Hannah Honda.
Was great, then bad, but now they are trying to resolve it. We shall see how this goes. (Edit: they did make the situation right. Shame that I had to deal with a crummy customer service rep. I doubt I will be back, simply because of him)
I drove from Redmond Oregon to Dick Hannah Honda in Vancouver Washington in September to buy a Honda Element. I had an experience that was almost unbelievable. These guys are NOT out to get you a good deal. Please don't give them your business.
I had a 1999 Ford F-350 XLT Lariat 7.3 Liter V8 Turb...
Working with Mike Melnick our sales rep to purchase a new family van was great, he was and has been very helpful, understanding what we need, being present and honest in communication through the deciding processes, purchasing and even several weeks later Mike is checking in to make sure we are take...
Great experience. I would definitely recommend Dick Hannah to a friend!
The salesman was very patient and helpful but the entire financing process and the wait times were ridiculous. We spent over 33k on a used Subaru and they made us wait for almost 2 hours for paperwork. Then the finance manager was incredibly pushy about add ins etc. We kept asking what we needed ...
Friendly and helpful. They weren't able to fix my problem(not their fault) but gladly recommended a way to resolve it. I appreciate the fact that they were still kind enough to refer me somewhere although they weren't able to get any profit from it. Sadly that isn't as common as you would expect. Ge...
I just wanted to say i am a 1st time buyer an the experience i had with dick hanna honda was awesome. My sales guy was
Vantha Meas an he made sure i was always comfortable an aware of what was goin on. He made sure he explained everything to where i could understand. I would defintly reccommed buyi...
Thank you so much Paisley Marks for being such an awesome sales person and making our car buying experience as seemless as possible. If anyone is in the market for a vehicle, ask for Paisley, she will go above and beyond for you and your family. Thanks again for everything!
Just got my oil change there 85.00, I usually use Beaverton Honda, and pay around $45 after tax. Hell Jiffy Lube is like $60. This place is an absurd rip off and will never do business with again.
I have been associated with Dick Hannah Honda for 3 years now. I bought a 2012 Civic through the loyalty program. Staff and service was superb. My new purchase through Dick Hannah is an Acura and I worked with Michal Melnick to find this car. He was very professional and helpful and again, I am part...
Ever since I moved into the Vancouver area 3 years ago, I've been coming to Dick Hannah Honda for service on my vehicle. They care. I know my safety is important to them. The team does a terrific job. And the waiting area is great for continuing my day while they work. Recommend.
I came back to purchase my second car after my lease was up. Reno and Dylan were helpful and quick with getting me all set up. Reno was fun to chat with while my paperwork was getting put together. I appreciate that my requests were followed through with no hesitation. Thanks again guys!
Just fine. Took a bit long, but ultimately I ended up with what I wanted - and saved money to boot! Jacob was quite personable and attentive.
I had a great experience from the beginning to the end. Gabriel was so helpful and make the experience go so smooth. Thank you guys!
Vantha was the best sales person I have encountered in my search for the Pilot I want. He busted his behind to make this experience the most positive I have had sinceJanuary 2016 searching for the one I want. I would recommend him to anyone and will to specially to him. Because my previous experien...
Best car dealership EVER!!!! Go see James! He is the BEST!!
I just bought a brand new Honda Accord Hybrid EX-L 2018 from this dealer. All staffs are very helpful and easy to deal with. Travis took his time explained me everything I need to know about the best finance options and the car functionalities. He and his finance team work hard to get me the best de...
I couldn't have asked for anything more perfect! Dylan Connell, my salesman did not pressure me and allowed me to get everything I wanted in an SUV for the cost I was trying to stay in. I will definitely be referring my friends and family to see Dylan. Thanks again for making my car experience pe...
Looking to purchase a 2015/2016 Honda CR-V, white touring. However, was exceedingly poor. I am not one to write many, reviews. However, when this is one of your worst experiences, it gets brought to your attention. My friend and I pulled into the customer parking. We seen two of the salesmen and a l...
I found the car that I had been looking for online. I contacted Dave and we completed most of the deal on the phone. No hassle, no pressure. I would recommend Dave and Dick Hannah Honda to anyone.
Great service, laid back no pressure environment, Shannon was an excellent saleswoman, and Robert also an excellent finance man. Very pleasant experience. Thank you Bob and Diane
By far the best experience my wife and I have had when it comes to buying a car. I would recommend Chris Nelson if you're looking for a vehicle and not exactly sure what you want. We walked in, explained to him our needs and the features we would like to have, and in no time at all he found us exact...
Ricky was exceptional I usually hate coming to the dealership because most salesmen aren't the type of people I wanna deal with. Ricky is different he made me feel at ease made me feel happy about the process of getting a new lease. 10/10 service.
Great staff. Knowledgeable and able to get me the deal I came in looking for. Anna was excellent.
The sales person I worked with was Darnell. He is very honest, professional, enthusiastic and persistent. I would highly recommend Darnell at Dick Hannah Honda. Very good experience.
Friendly service department, easy to talk too. Waiting lounge has comfortable seating with drinks and TV. Also there is a Barnes and Noble 2 minutes away by walking.
It's hard to be 100% certain in these things, but I believe that Dick Hannah has dealt with me honestly.
Trevor Jollie's communications skills excels in facilitating group discussions. His positive outlook was very helpful with helping us decided between the 2 vehicles that we took interest in, which proved that Trevor has the initiative and what it takes to take a lead role in tasks that are given to ...
Nice staff and service. Poor discounts typical for Honda.
Had a wonderful experience working with Richard. I brought him a very hard trade in and a lot of work to do and he spent three days finding me the perfect car with the best price and still having everything I needed.
Customer service over the phone can b incredibly rude. Complaints go nowhere.
Worked with Richard Horne and he was so fun to work with
Top notch customer service. Ask for Richard for an excellent experience.
Had a great experience buying my new Honda Accord, Travis in sales was very helpful from start to finish during the buying process. Would recommend Dick Hannah Honda and Travis to all my friends and family!
We worked with Cody on May 28, 2018. He not only impressed us with his knowledgeability and personality by telephone, but also when we met him in person he was wonderful. We took the time to drive over an hour to work with him specifically. He honored the price that he first quoted. He explained in ...
This dealership was wonderful. I was at a previous dealership which had less than satisfying service to say the least. When I came across their website, I gave them a call and was helped by an associate named Dylan. He got the car ready for me to test drive during that same call. When I arrived I wa...
I came to Dick Hannah Honda to find out my options about car trade and I went home with new car. Justin Green and Jon Lee was amazing people. They listened me, understand my needs and provided best customer service.
I was helped by Trey and thoroughly appreciate all the help. I even found out after that it was his first full day on the floor. If you would have told me that beforehand, I wouldn't have believed you. He was extremely friendly and helped me find what I was looking for
I never thought I would be driving off a dealership lot in a new financed vehicle until i met Fredy at Dick Hannah Honda. I was nervous and unsure of the process at first but Fredy did an amazing job helping figure out the perfect vehicle for my family and I. We are beyond happy and thankful. Defini...
I never do reviews for anyone or anything, but RICHARD HORNE is one of a kind!!! And I would greatly regret not telling everyone how amazing is, not only at his job, but as a person. I will forever recommend ALL friends and family to Dick Hannah Honda. My experience here was very easy and satisfyin...
Michele Archuleta is very kind and super nice. I don't speak very good English, but she is so patient and helps me understand. She's always smiling and I love her attitude! I keep coming back for the super customer service that I get from people like Michele.
I don't know if you guys have Employe...
Staff is friendly, i know my car is being taken care of properly and i love the fact that if i have a question they cant answer, they find the answer
Jeff and Steve could not be beat. Everything was e was explained very thoroughly. We are very happy with visit and love the deal they made.
When I first walked on the lot at Dick Hannah I was only looking and not ready to buy . I had 3 cars in mind and my sales guy Robby Stites offered to go and get the other 2 cars I wanted to look at so i could compare all 3 at once. I appreciated the offer but declined.. I looked at the CRV and tho...
This was my first time buying a newer car, I admit I was extremely worried of getting the typical "car salesman" everyone has profiled. Definitely not the case here! I was shown around by a very nice guy, Will. I feel like he worked with me so much to make it possible for me to leave with the car I...
I'm a 19 year old college student who just moved back here and that meant I needed a car. My parents took me around to all the little used car lots, but we didn't have much luck. All the cars were poorly cleaned and overpriced for what they were. So we decided to stop at Dick Hannah's used car lot. ...
I ve been going to Shawn for all my services for my CR-V for almost 6 years now and won t go anywhere else! After having multiple bad customer service experiences all in one service by a different employee (including being lied to) I was upset about having to use Dick Hannah to maintain my warranty,...
Nik was professional, genuine, and knowledgeable. He was very accommodating, personable and kept me informed of my options throughout the entire buying experience. It was apparent that all staff communicate well, as well as constructing a well orchestrated team approach. Although Nik was a pleasu...
Very relaxed experience. Chris Nelson was great to work with, very knowledgeable about the product they are selling their customers.
Luis Rodriguez was amazingly helpful , professional , and went far and beyond any other sales rep that I have tried to work with. Luis also was very knowledgeable in providing answers to all my questions. Unfortunately after all his long work I was not able to purchase a vehicle at this time. I'm de...
Free Limited Powertrain Warranty was the reason why I choose this dealer. It sounds very attractive and useful.
One thing that disappointed me was that there is $100 deductible for each service to be covered by Free Limited Powertrain Warranty, and nobody told me about it at the dealer. I found out...
Took some time to go through the process, but helped me understand and get very excited about my first nice vehicle. Great customer service.
After extensive research among several dealers; we decided on Dick Hannah Honda, and are so glad we did. Frank, Stephanie and Bailey were excellent. Frank and Stephanie found us a lower APR rate than our bank, and quoted us an excellent price without any gamesmanship or delay. Unlike all of the othe...
To Management at Dick Hannah Honda,
I want to take a moment to share with you my experience in your dealership. We have been looking at new vehicles for a while now and it was time to actually drive the vehicles that were in the running. We had a couple different manufacturers in mind including Ho...
Great experience. Straight forward and I got the exact car I wanted. Thanks Darnell! Very professional. Give him a call!
People are great. Got A Insurance qoute from Nick Barnes. Always treated very Respectful from all employees
great experience. leased a 2015 civic and it was done quickly and all questions answered. Richard was great to deal with...
My wife and I were looking to replace our 2012 Honda Odyssey the day after it was totaled in a head on collision with my wife at the wheel. We were both shook up after the sobering emotions of knowing we almost lost my wife who is the mother to our four young kids. We were met by Cheyanne from Di...
In 2008 I had a great experience with Dick Hannah so I came back yesterday to Dick Hannah Honda in Vancouver to get a Honda CR-V. Waldo Maya in sales was honest, real and easy to communicate my needs with. Chris Nelson in financial, with his Zen-like office, made the nerve wracking part simple and ...
My sales person, Susan Heath was very informative and asked us what we wanted in a car and came through with everything. She took the time to listen to our needs and our affordability. I feel that there is no other dealership that can compare to this type of customer service. Susan was great!
Ricky was awesome! This was a quick and enjoyable experience!
I called and made an apt same day, my service manager was super nice and informative. My car looked beautiful after it was cleaned and it saved me a bunch of time because I only had to hit one place! Thanks again Honda, you saved me money, time and a headache.
No available
Parts..... order only ......
Evry singe time......
This was the best car buying experience I have ever had. My sales rep was honest, forthright, and very friendly. He went above and beyond in helping me get the car I wanted for the best possible price. There was no hassle, and no pressure. He was very quick to respond to my inquiries and has a g...
Trevor was amazing! He helped us even though we did not initially plan to buy our car from their dealership. That s excellent customer service! After giving us assistance and wishing us well during our phone calls we continued shopping around. We remembered how amazing Trevor s customer service ...
The experience was great! Our salesperson, Susan Heath was fabulous. Friendly and to the point with the information that was requested. The transaction was quick - as quick as it can be for a car purchase. :)
Happy to refer Reyna Smith to you guys, and will refer more soon!
We have a 2003 Honda Element that we recently had in for the airbag inflator recall. I must say that Darin Kyle was extremely helpful and was able to get all our questions answered. He even had his technicians do a courtesy inspection on our Element to make sure that everything was ok. I will def...
Steven Brent was an amazing super helper made me feel right at home as soon as I walked in the door would totally come back ask for him if you wanna come buy a car
Jarred was awesome!!! He worked hard to get me exactly the car I wanted and made it seem easy. He even sent a thank you note AND remembered to ask about our dogs in the note. Would recommend him to EVERYONE!
I had the absolute best time at Dick Hannah Honda! The staff there was so supportive and helpful, especially Michele Archuleta! I'll be coming back for sure!
Jeff was really patient with My sister & I and was willing to keep assisting with offers and didn't let us down.
I recently bought a 2015 Nissan Quest, Salesman Bud was great! No pressure and no hassle. He asked what I was looking for and took me straight to it.
Financing team was good too, I was unclear about a few items on the bill of sale and I received a prompt phone call from Noah to get my questions a...
I had an AMAZING experience with Dick Hannah Honda, I'm speaking as a first time buyer. I went everywhere looking for cars, Vancouver, Gladstone, Portland, Beaverton. Grant Brady was the greatest salesmen that I came across! I didn't find anything that fit my interest when I first went to Dick Hanna...
Our salesman Anna helped my family get a car super quick and easy! She s so friendly and make it a relaxing, fun and enjoying day. I would recommend her to anyone looking to get a car!
Nik Malen was friendly, knowledgeable, and accommodating. A joy to work with.
I brought my car in for service for 3 things: recalls, automatic door lock not working, and the airbag light was on. They kept my car for two days, and only fixed 1 out of 3 issues. But, they found a whole slew of other things to fix to rack up the bill to over $500. I really just wanted the things ...
Let s just say they took me as a brother and as a brother you have to do all that you can to make your brother succeed to have with you ha let s just say they took me as a brother and as a brother you have to do all that you can to make your brother succeed in what he wants so basically that what ...
Thank you for taking care of Tami and I tonight. Thank you Nick for your professional kind caring respectful Sales you and your staff are the best, we can t thank you enough.
Bruce and Tami
We worked with Reno to purchase our CR-V. He was very helpful, friendly, and knowledgeable.
I worked with Trevor Jollie. This was a great, no pressure, pleasant buying experience! I have for the most part not had a good experience buying a car (as in almost had to involve law enforcement once) and would usually avoid salespersons like the plague.
Trevor showed me 2 vehicles that fit the ...
Manny was fantastic. Very patient and was able to answer all of our questions for me to be able to walk out with a dream car of mine! Very thankful.
Best car buying experience, Paul was very patient and worked on our timeline, not pushy and very accommodating to our needs!! Jon in finance was very easy and fun to work with!!
Awesome experience tonight trading my car in for a CRV. My Salesman Luis was the best - couldn't have asked for anything more@
Richard was very helpful in finding just the car I was looking for he really made the buying experience easy.
Excellent service from the entire staff. Made my buying experience easy . I will definitely send over referrals to this dealership and Lewis Williams best sales person.
During the whole process, it was stress free and easygoing. I would definitely recommend to friends and family and wouldn't mind buying another car from here.
I was all set to buy a Toyota Sienna at McCord, but they would not give me the same discount when I was there nine days' before. The sales man was nice but the owner would not budge on the discount which apparently changes each week! My sister and I decided to go to Honda to see what the Odyssey l...
Boston helped me pick out my first car & was so helpful & friendly from the beginning! I went in there not really knowing much & he talked me through everything & i left with a beautiful 2011 Mazda3 & i couldnt be happier!
What a wonderful experience. Salesman was very knowledgeable and friendly.
Trevor was exceptional! Good listening skills, was incredibly helpful in helping us find the car we needed. Not pushy, very informative, and really worked to get our payments down.
Highly recommend!