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Design Lioness Inc.

4.0ยท 11 reviews
Average ratingGreat
4.0/ 5

Based on 11 reviews

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Questions about Design Lioness Inc.

Based on 11 reviews, listing data and website checks ยท updated 2 days ago

What is Design Lioness Inc.?

Design Lioness Inc. is a husband-and-wife team business based in Los Angeles, California, specializing in hand-lettered charm goods. The company creates items like digital prints, signs, keychains, and ornaments that are made to order and shipped via USPS. Their website states they focus on creating goods that spark joy and inspire, targeting customers looking for finishing touches for their spaces.

What specific products can customers order from the shop?

Customers can purchase digital downloads, wood letter signs, acrylic letter ornaments, and keychains. The shop also offers bundles, cake toppers, luggage tags, and office decor. Specific examples include the 'It's A Good Day' print, 'Climb the Mountain' print, and 'Grace & Hustle' print, all priced at $3.00 each.

How long does it take to process and ship an order?

Processing times vary by item type, ranging from 1-3 business days for keychains, ornaments, and cake toppers to 3-5 business days for signs and bundles. Once shipped, First Class Package delivery takes 3-5 business days, while Priority Mail arrives in 1-3 business days. All items are made to order and ship from their Los Angeles office.

What are the shipping costs and discounts available?

Orders over $35 qualify for free shipping with no code required. The business currently only ships within the United States using USPS. They do not offer international shipping at this time, and all items are dispatched from their California location.

What do multiple reviewers consistently praise about the designs?

Several reviewers highlight the creative and appealing nature of the designs, noting they were phenomenal and top-notch. Customers frequently mention that the team was responsive, professional, and receptive to feedback, often exceeding expectations and delivering on time. The hand-lettered charm is cited as a key feature that brings smiles and happy hearts.

What is the team structure behind the business?

The company is run by a husband-and-wife team who are high-school sweethearts and best friends. Jamie is referred to as the 'she' behind the designs, while Garrett is the 'he' who makes it happen. This close-knit team structure is central to their brand identity and creative process.

How can a new customer get started with an order?

New customers can visit the website to browse collections such as home decor, ornaments, and keychains. They can select items like the 'Boss' sign or 'Great Grandparents' ornament and proceed to checkout. The site allows for personalization options, such as choosing a DIY paint color for signs, and offers digital downloads for instant access.

What is the processing time for specific item categories?

Keychains, ornaments, and cake toppers require 1-3 business days for processing. Signs and bundles take longer, requiring 3-5 business days. This variation ensures that each item is crafted with care before being packaged and shipped to the customer.

What are the contact methods provided for the business?

The business provides a phone number at 3106217841 for inquiries. Customers can also reach out through the contact form on the website to ask questions or drop a note. The team promises to get in touch promptly once a message is received.

What is the significance of the 'Climb the Mountain' digital print?

The 'Climb the Mountain, You'll Love the View At The Top' print is available as a digital download for $3.00. It is part of the collection of motivational and uplifting prints that customers can purchase to add a finishing touch to their personal spaces.

How does the business handle customer service for custom requests?

The team is described as accommodating and quick to respond to feedback. For example, a customer who chose the DIY option for a sign received great customer service and a quick turnaround time. The business ensures that all requirements are taken into consideration during the design process.

What is the overall sentiment regarding the website's usability?

Multiple reviewers found the website easy to navigate and user-friendly. The visual appeal of the site was noted as a positive aspect, contributing to a satisfactory experience for those browsing the collections and placing orders.

Where is Design Lioness Inc. located?

Design Lioness Inc. is located at 5918 Shenandoah Ave, Los Angeles, California.

How is Design Lioness Inc. rated on Trustburn?

On Trustburn, Design Lioness Inc. has a rating of 4 out of 5 based on 11 reviews.

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About Design Lioness Inc.

Address
5918 Shenandoah Ave