Desert Wind Harley-Davidson

4.6 · 842 reviews
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Vic Solo Gil
Reviews 1
2020-10-28 20:05

I am glad to have met and chatted with Jerry Mutal...

I am glad to have met and chatted with Jerry Mutal on Saturday 6/18th. I waited after his two days off to go back and see him and consider purchasing the bike he had pointed out. From beginning to end, it was just as I had envisioned--GREAT! Having been in car sales myself for several years, I was p...

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steve eichacker
Reviews 1
2020-10-28 02:55

When I went to buy I did have other dealerships I ...

When I went to buy I did have other dealerships I can compare Chester's to. From the sales experience with Wolf, to clothing to parts and service I have had a very comfortable experience. I like just hanging out sometimes, they make it comfortable with snacks, tables, rustic benches whatever you pre...

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Lauren M
Reviews 1
2020-10-24 03:36

Went in with my husband today to check out bikes. ...

Went in with my husband today to check out bikes. We worked with Marcus and Logan. They were awesome! Very helpful and knowledgeable and friendly. Unfortunately we weren't able to leave with a bike due to our financial situation, but Marcus worked really hard to help us out as best he could. I defin...

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John Cat
Reviews 1
2020-10-23 15:58

extremely helpful and accomodating

extremely helpful and accomodating
Service dept. took my bike in with a slow leak in the rear tire and found the problem and replaced the tire with my Tire Warranty immediately..
thanks

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Mike Clarke
Reviews 1
2020-10-23 02:08

This was my first dealer purchsed bike and Hugh an...

This was my first dealer purchsed bike and Hugh and the rest of the employees at Desert Wind were AWESOME! I got a great bike at a good price and the service i recieved was outstanding, i cant wait to come back and buy my wife a bike

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Jeff Blaydes
Reviews 1
2020-10-19 09:58

Well everyone at the dealership treated me extreme...

Well everyone at the dealership treated me extremely good while I was looking to buy a new bike told the salesman I needed to run over and get some food because my sugars were low. They had food brought in from mc Donald s which I wanted anyway saved me time and allowed me to finish my purchase with...

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Neftali Reyes
Reviews 1
2020-10-17 22:39

Awesome experience... I got my DREAM Bike that i h...

Awesome experience... I got my DREAM Bike that i have wanted for a very long time..!! Ray was great they walk the talk.. they bring you into the Harley family .. I didn't buy a bike i adopted one.. they spent time introducing me and my family to everyone and everything there.. if you are in the mar...

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Scott walker
Reviews 1
2020-10-15 21:05

JJ Felici was very helpful and knowledgeable. I ha...

JJ Felici was very helpful and knowledgeable. I had new tires put in my 2008 Heritage.They tightened some loose bolt and washed the bike. I had left $35 in my windshield pouch, it was still there after the service. The service was awesome , I will definitely be back!! Very good customer service.

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Brian Hoffmann
Reviews 1
2020-10-15 02:20

Thank you to Johnny, Jose, Kiva, Geoff, Kobe, Lou,...

Thank you to Johnny, Jose, Kiva, Geoff, Kobe, Lou, Justin, and Deacon for all the help in purchasing my new bike. I can officially say I had fun spending time at a dealership. If anyone is looking for a bike, give these guys a call. By far the most professional and honest dealership I have ever been...

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Leonard Mcintosh
Reviews 1
2020-10-14 17:03

I would like to thank Jerry mutual and the staff. ...

I would like to thank Jerry mutual and the staff. They were very friendly, helpful and customer service was excellent. Sales person Jerry went out of his way in making me feel welcome and part of the Harley family. Jerry called me during the process of my application and he kept me informed. I did ...

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Robert James
Reviews 1
2020-10-14 05:56

These guys did well. Went in for a tire and they w...

These guys did well. Went in for a tire and they were super friendly even cleaned the bike up making it shine better then when I dropped it off. When I was leaving I noticed the left grip was loose and they re glued it no problems! Thanks guys

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MusicImpact
Reviews 1
2020-10-13 07:38

I have bought from several Harley dealerships arou...

I have bought from several Harley dealerships around the valley, and Desert Wind is my favorite! After two purchases from them, I can say I have been consistently treated fairly, respectfully, and in a friendly manner. Every visit here is a fun time, including buying a bike. My salesman, Jerry Mutal...

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Crista Bejarano
Reviews 1
2020-10-09 10:45

My boyfriend and I have both gotten our bikes from...

My boyfriend and I have both gotten our bikes from here within the last 4 months. We were blown away by the way we were treated and just the overall process. The team truly made us feel like we mattered and welcomed us to the family. Joey was our sales rep and he was absolutely wonderful to work wit...

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Craig Hutton
Reviews 1
2020-10-08 05:19

Use to really like coming here. The dealership wen...

Use to really like coming here. The dealership went out of there way to help me out. Once I started bringing the bike in for service a plastic guard would be missing, the service advisor would tell me it fell off when I rode it and try to sell a new one each time. Well it just so happens that they t...

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Wade Byrd
Reviews 1
2020-10-08 01:40

Pete was my sales guy and he worked hard with Gavi...

Pete was my sales guy and he worked hard with Gavin to get me the deal I needed. I really appreciate the hard work you guys did to make it happen! I don't see Pete listed in the employee selection, so I picked Gavin, but I hope this feedback makes it to Pete!

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Nick Blazek
Reviews 1
2020-10-07 18:53

I bought a 2020 Sport Glide today from Jerry Mutal...

I bought a 2020 Sport Glide today from Jerry Mutal. I could not be happier with the experience! I ve been in the car business for almost 18 years, so I know a good honest salesman when I see one.. true professionalism! John in finance was in the same level. He got me the interest rate I wanted...

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Kmhill
Reviews 1
2020-10-07 05:49

Bryan is totally AEWSOME!! I can't say enough good...

Bryan is totally AEWSOME!! I can't say enough good things about this guy. He's there when you have questions and was never pushy. He believes in no pressure sales because, "buying a bike is a luxury, not a necessity." So come on down and make him salesmen of the month by purchasing your next Harley ...

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Jeff K
Reviews 1
2020-10-05 22:19

Have done business at this location since 2004.

Have done business at this location since 2004.
Nice Facility, Friendly knowledgable people like Larz Schwartz. He is a rider.. not just a seller. He will make sure your buying experience is easily traveled.
One of the best Dealerships in the Country

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Jill Olson
Reviews 1
2020-10-05 15:56

From our first visit, before we purchased our Heri...

From our first visit, before we purchased our Heritage, all the employees of Chester's HD treated us like old friends. They are always ready to help with whatever we need, from speakers to clothing. Since we purchased our softail, everyone treats us like family. As far as we are concerned, Chester's...

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Ron Evans
Reviews 1
2020-10-05 13:45

Why is it so difficult to get a list price on a us...

Why is it so difficult to get a list price on a used Harley? I inquired today about a 2012 Street Glide thru the website. I just want to know the price before I waste my time coming up there. I don't want to be pitched through text messages about deals and trade in value etc. Just tell me what the p...

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Lee Hahn
Reviews 1
2020-10-03 22:30

I recently spoke to Yvonne Holms and Timothy conra...

I recently spoke to Yvonne Holms and Timothy conrad about an event my hog chapter is planning at the dealership. I have to say both of these people were very professional and easy to deal with. This kind of help will make our event a great success.

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Mike Smith
Reviews 1
2020-10-03 15:30

Very nice staff and clean modern dealership with a...

Very nice staff and clean modern dealership with a very good inventory.
I was inquiring about information when I stopped by and subsequently made a purchase of a new beautiful HD Fat Boy.
Advice.... Do your homework because the new bikes aren't priced here.

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DESERT STREET GLIDE
Reviews 1
2020-10-02 22:34

Greatest bike buying experience ever

Greatest bike buying experience ever
Fast friendly and they make you feel like family
Marcus was my salesman and does excellent work very knowledgeable and goes the extra mile for the customer
If I ever feel the need to purchase and HD it will be here

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Bryan Kneller
Reviews 1
2020-10-02 16:35

Always a cool place for kids and brothers to excha...

Always a cool place for kids and brothers to exchange greati hs info tv conversation , great atmosphere and best of all , purchuse the world's best damn Motorcycle on two or three wheels , or just catch up on needed and relax . Very coolpla e Man .

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Dirk Goodwin
Reviews 1
2020-10-01 23:01

The parts I was looking for were available but...

The parts I was looking for were available but...

One person in the parts department to sell the part and wait on the customer while he made his purchasing decisions. Other employees are around but evidently only one person in the store can run the register.

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BroBuisness 69
Reviews 1
2020-10-01 13:16

I picked up my first bike at Harley Desertwind the...

I picked up my first bike at Harley Desertwind the peple there were super helpful and helped me find my first 883 iron super clean everything Logan was a great entry guy that helped me and Johny too everyone there went above and beyond to help me get on my dream bike I just wanted to say thank you ...

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Allan Porter
Reviews 1
2020-10-01 13:10

The service i recieved from the Service Dept was e...

The service i recieved from the Service Dept was excellent, JJ was very pleasant when i dropped off my bike, a call was made when my bike was completed, JT was very pleasant when i picked up my bike. Bike was clean and runs great. Thank you everyone.

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ande navy
Reviews 1
2020-09-27 21:20

My wife and I went in to just look at a bike. We ...

My wife and I went in to just look at a bike. We were greeted by Ray. From the minute we started talking to him he felt like a brother to me. Then he introduced us to Marcus.. Both of them were amazing. Then we meet Joe and that guy is great as well.. Joe thank you for your service in blue.

...

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Nesta Eckhardt
Reviews 1
2020-09-27 14:30

Carlos helped me out big time here in the parts de...

Carlos helped me out big time here in the parts dept. and their entire staff is friendly and welcoming. They are super chill and not sales pushy, yet once you are ready to buy they get on the ball quick. Always come here for my OEM parts/ fluids and advice.

-2017 883 Sportster

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Wes Hembree
Reviews 1
2020-09-23 10:32

Larz spent most of the day patiently answering que...

Larz spent most of the day patiently answering questions and caring to the needs of my wife and I.
Even though I did, he never got frustrated.
He walked me through the whole process and was able to help me find the bike my soul ached for.

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Richard Scott
Reviews 1
2020-09-23 03:01

From start to finish, my experience was excellent....

From start to finish, my experience was excellent. Brett W. was professional and consultative. Together we determined the correct bike based on my requirements. I was offered a fair trade on my bike and a number of concessions were made to earn my business. I have, and will continue, to recommend DW...

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Gary Wyatt
Reviews 1
2020-09-22 07:48

They were very professional and was not pushy. The...

They were very professional and was not pushy. They gave me the space I needed to make my decision and ended up purchasing my 2020 Street Glide. Adam and Johnny worked hard to find me the bike and interest rate I was looking for. The garage was amazing. They have a lot of bays and mechanics to get y...

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Tim Hughes
Reviews 1
2020-09-20 15:10

Overall, my experience at Desert Wind Harley David...

Overall, my experience at Desert Wind Harley Davidson was top notch. Ray and his team made me feel very welcome and shared their expertise throughout the buying process. Lastly, I would recommend Ray and his team to anyone looking to buy a new or used Harley Davidson.

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Jennifer Sievers
Reviews 1
2020-09-19 23:26

Wow Desert Wind Harley Davidson s service team is ...

Wow Desert Wind Harley Davidson s service team is amazing!! Lou Biron gave me his personal attention and treated me as one of the family with a smile on his face. He clearly and effectively explain how he fixed my bike. I was treated with the utmost respect as a valued customer. I highly recommend t...

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