Questions about Dental at the Bow
What is Dental at the Bow?
Dental at the Bow is a general dental clinic located inside The Bow at Suite 105, 500 Centre Street South, Calgary, Alberta. It is led by Dr. Michael Wu, a general dentist, and offers services such as cleanings, emergency dentistry, oral surgery, and cosmetic treatments. The clinic operates on a first-come, first-served basis for new patients and emphasizes clear communication before treatment begins.
What makes this clinic different from others?
The clinic differentiates itself by operating entirely within The Bow building, offering free validated underground parking, and providing direct insurance billing for most plans. Appointments are structured as 60-minute blocks to allow time for thorough explanations and questions. The team also highlights that no referral is required to start care.
What technology or integrations support patient access?
The clinic utilizes the Calgary Plus-15 connected network to provide access from the building's lobby to Suite 105. Patients can enter the underground parkade off 5 Ave SE and take the elevator to the main floor. The clinic notes that access via the Plus-15 network is subject to network hours and building conditions.
How does the patient journey work from arrival to treatment?
New patients begin with a conversation about their concerns, followed by an examination by Dr. Wu where necessary x-rays are taken. Afterward, the team explains the findings, reasonable options, and expected fees before any treatment proceeds. This three-step process ensures informed decisions are made before care begins.
What specific dental services are available?
The clinic offers a range of services including cleanings, emergency dentistry, root canal therapy, and Invisalign clear aligners. For those needing restorative work, they provide dental fillings, crowns, bridges, and implants. Each service starts with an assessment to determine the appropriate next steps.
How are fees and insurance handled?
Pricing involves direct billing to most insurance plans, including participation in the Canadian Dental Care Plan (CDCP). Fees are explained before treatment begins, and estimates can be sent to insurers first. The clinic states that specific plan coverage is determined by the patient's own policy.
Where exactly is the clinic located and how do I get there?
The clinic is located on the main level of The Bow, just off the lobby at Suite 105. It is easily reachable via the +15 connected network or by entering the underground parkade off 5 Ave SE. The front desk staff, including manager Krista, assists with directions and parking validation.
What are the operating hours and how do I book?
The clinic operates Monday through Wednesday from 7:00 AM to 3:00 PM, Thursday from 7:00 AM to 4:00 PM, and Friday from 7:00 AM to 2:00 PM. Saturday and Sunday are closed. The clinic encourages calling during open hours for urgent availability or route instructions.
What is the current rating and review history?
The clinic has a 5.0 rating on Google with 84 reviews as of the latest data. These reviews are recent and consistently mention the convenience of the downtown location and the clarity of the communication process. The high rating reflects positive feedback on the patient experience.
Who is this clinic best suited for?
The clinic is designed for working professionals in downtown Calgary who need care before work. It suits individuals seeking general dentistry, cosmetic treatments, or emergency care. The streamlined process and direct billing make it accessible for those with various insurance plans.
What is the policy on assessments and referrals?
The clinic emphasizes that an assessment comes before any treatment recommendation. If a case requires care outside the clinic's scope, the team will explain the referral process. This approach ensures patients understand the findings and options before proceeding.
Who makes up the clinic team?
The clinic uses a small, consistent team consisting of one dentist, hygiene support, and a front desk. Dr. Michael Wu leads the clinical team, while staff like Krista manage administrative tasks and insurance claims. The team aims to coordinate all aspects of the visit efficiently.
What are the key communication guarantees?
The clinic states that fees are explained before treatment begins and that estimates are provided prior to proceeding. They also note that the front desk calls back within minutes during open hours to confirm appointments. This transparency is a key part of their patient communication strategy.
What are the main service categories?
The clinic offers a full range of services including oral surgery, composite fillings, and teeth whitening. They also provide emergency dentistry for pain, swelling, or broken teeth. The clinic encourages patients to call for current urgent availability during clinic hours.
How can I contact Dental at the Bow?
You can reach Dental at the Bow by phone at +14033133000 or by e-mail at info@dentalatthebow.ca.
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Dental at the Bow is a modern, patient-focused dental clinic in downtown Calgary. Committed to providing high-quality, affordable dental care, our clinic offers a full range of services including family dentistry, cosmetic treatments, teeth whitening, oral surgery, composite fillings, root canal therapy, emergency dentistry and more. Our experienced team uses the latest technology in a brand-new facility designed for patient comfort, ensuring every visit is efficient and stress-free; while prioritising convenience with free underground parking, direct billing to insurance, and no referral requirements. Dental at the Bow offers fantastic introductory offers and delivers compassionate, personalised services in a welcoming environment.
- Website
- dentalatthebow.ca
- Phone
- +14033133000
- Address
- 500 Centre Street South, Suite 105, Calgary, Alberta, T2G 1A6
- Business hours
- Mon-Thu: 07:00 - 15:00, Fri: 07:00 - 14:00, Sat-Sun: Closed
- Founded
- 2025
- Categories
- Hospital & health care