Huong Vu
The all-inclusive setup solution looks cost-effective, but is the technical support included in the initial hardware purchase price or billed separately?
Questions about Dental247
What is Dental247?
Dental247 is a Vietnamese dental equipment supplier and clinic setup partner based in Hà Nội. They sell products from brands like Dentium, Woodpecker, Carestream, Euronda, and 3Shape, including dental chairs, imaging diagnostic tools, endodontic equipment, and sterilization systems. Beyond selling gear, they provide full clinic setup services that cover needs assessment, configuration recommendations, installation, training, and long-term after-sales support.
How quickly does Dental247 respond to technical issues?
The company offers a 48-hour technical response service across the entire country for their installed equipment. They also provide a 24/7 technical support line to assist clinics whenever urgent issues arise during operations. This rapid response capability is highlighted as a key feature for maintaining clinic uptime.
What is the process for setting up a new dental clinic?
Dental247 provides a complete workflow for opening a new clinic from an empty space to a fully operational facility. Their process includes a needs assessment, configuration recommendations based on budget, installation, acceptance testing, and staff training. They also handle upgrades for existing clinics and supply consumables with clear specifications for easy ordering.
What specific dental equipment does Dental247 supply?
Their main product categories include dental chairs with integrated suction and air compressors, diagnostic imaging tools like X-rays and 3D scanners, endodontic machines, and sterilization systems such as autoclaves and steam generators. Each category is designed to fit specific clinical workflows within a dental practice.
How does Dental247 design clinic operations?
The business emphasizes a holistic approach where they design the entire clinic operation rather than just selling individual devices. They consider factors like traffic flow, electrical and water systems, gas and suction lines, and infection control protocols when recommending configurations. This ensures the equipment integrates seamlessly with the clinic's infrastructure.
Where is Dental247 located and how can I contact them?
The company lists a specific address at Tầng 6, 247 Dental Center, Hà Nội, Việt Nam, and provides the business phone number 0916032386 for inquiries. They also mention operating hours from Monday to Saturday between 08:00 and 18:00 on their website footer.
What are some of their popular clinic setups and resources?
The business highlights a 3–6 seat clinic setup solution as one of their popular configurations. They also provide educational resources such as checklists for 3-seat clinics and guides on choosing between top or bottom trays to help customers make informed decisions.
Where have Dental247 delivered projects and what educational content do they offer?
Dental247 has completed projects for clinics in Hà Nội, Hải Phòng, and Đà Nẵng, demonstrating their ability to deliver setups in various regions. They also maintain a library of professional knowledge articles to assist with decisions regarding equipment and clinic design.
How does Dental247 handle infection control and maintenance?
The company states they provide infection control solutions and sterilization systems to build safe, synchronized, and easy-to-operate workflows. They also offer maintenance and technical support for checking, fixing, and replacing spare parts to ensure continuous operation.
What guarantees does Dental247 provide regarding product authenticity?
They claim to offer genuine products and correct configurations to ensure stable operations for dental clinics. The website mentions that they have been operating under this name since at least 2025, as evidenced by project dates listed on their site.
What contact methods are available for potential clients?
The business provides a hotline at 0916 032 386 and an email address for consultations. They also offer a free trial or demo period is not explicitly stated, but they do provide a consultation service to help clients choose the right setup.
What is a popular clinic setup offered by Dental247?
The company's website mentions a 3–6 seat clinic setup solution as a popular configuration. They also provide a checklist for 3-seat clinics to help customers prepare necessary items like gas, suction, electricity, water, and sterilization systems.
What is the official website of Dental247?
The official website of Dental247 is dental247.vn.
How is Dental247 rated on Trustburn?
On Trustburn, Dental247 has a rating of 4.2 out of 5 based on 5 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Minh Pham
Dental247 offers legitimate dental equipment alongside setup solutions. The emphasis on correct configuration and long-term technical support stands out. While specific pricing details require further inquiry, the structured approach to clinic installation appears reliable for practitioners seeking organized operational workflows.
Hoang Le
The company seems to focus heavily on the operational aspect of dental equipment rather than just hardware supply. Their process includes surveying, budgeting, installation, and training, which adds significant value for clinic owners who may lack technical expertise. The mention of specific brands like Dentiun and Woodpecker suggests they work with established manufacturers. While the exact scope of maintenance is not fully detailed in the snippets, the promise of long-term support and spare parts availability is a key selling point. The professional presentation of their knowledge base and project case studies indicates a mature business model.
Tran Pham
From the information available, Dental247 appears to offer a highly comprehensive solution for dental clinics that need end-to-end support. They do not merely sell individual devices but seem to design entire operational systems, covering workflow, electrical and water systems, and even infection control protocols. The availability of twenty-four-hour technical feedback and nationwide survey and installation services suggests a robust logistical network. Their project portfolio includes setups in major cities like Hanoi, Haiphong, and Da Nang, which indicates experience across different regional markets. The emphasis on training and long-term after-sales care implies that they prioritize sustained clinic performance over simple transactions. For practices looking to upgrade or establish new facilities, their structured approach from needs assessment to handover seems thorough.
Lam Nguyen
Dental247 provides a wide range of equipment, though finding specific pricing requires some extra digging through their detailed project pages.
News
No news yet. This is where the business shares its own updates and press.
Photos
No photos yet. Photos shared by reviewers will show up here.
Widgets
Get the widget for your site →About Dental247
Dental247 supplies dental equipment, supplies, and clinic setup solutions in Vietnam. The company offers products from brands such as Dentium, Woodpecker, Carestream, Euronda, and 3Shape, including dental chairs, imaging diagnostic tools, endodontic equipment, and sterilization systems. In addition to selling equipment, Dental247 provides clinic setup services that include needs assessment, configuration recommendations, installation, training, and after-sales support. The business also offers consumable supplies, infection control solutions, and maintenance and technical support for dental clinics.
- Website
- dental247.vn
- Phone
- 0916032386
- hello@dental247.vn
- Address
- Tầng 6, 247 Dental Center, Hà Nội, Việt Nam, [email pro
- Categories
- Medical devices