Deals

What a bad service / company / delivery time / communication! Do not keep customers informed of the status of the delivery.

Do not give feedback after complaints.

Still waiting for an order of bedding. Just not delivered with the courier. What's the problem? You have high priority mrs. And still not shipped. Never again will I order something here.

very disappointing !! have been waiting for weeks for my new mattress .. then also got corona in the meantime so I still feel very bad in terms of fatigue ..
today my mattress would finally arrive (so I immediately had my old mattresses taken down to the bulky waste by acquaintances because I was assured that it would be delivered), but after waiting all day in vain, I called to deals company where it stays. Called 4 times but they couldn't tell me anything except that it would actually be delivered today.
when it was 3 hours after the time slot I only called 1 x and here I am casually told that my mattress has been returned due to "damage" and I have to make an appointment again, if it is in stock to deliver ...... ..
which can take weeks .. great with a lot of pain and complaints having to sleep on the couch for weeks because I now have no mattresses.
if only they had told this right I would not have let my old one out.

Super helpful via chat.
I was looking for a box spring via Google and quickly came to a nice clear site of bedsplein.nl

Got advice there via chat, everything arranged quickly

Too bad there is no quarter star!
Misery, crooks, untrustworthy!
Nice advertising with short delivery time 5 weeks but after 10 weeks still misery !!!!!

Bed ordered appointment for delivery within 5 weeks we are completely happy. Day off to be with the delivery. Saturday would come and Friday an email that there are problems with the supplier which is very unfortunate but still very enthusiastic because we get a super new and large bed! After 3 weeks a new delivery date and again we take a day off so that we can be there. Bed was supposed to come on Saturday, but called the Thursday before to make sure the bed would be delivered, yes sir for sure! Thought this can not go wrong but Friday another email that the supplier has problems .. called Monday and it would certainly take 3 weeks again ... then just went to read on the internet and came to reviews about this company .. ooh I thought ... Bed canceled. The money would be refunded within 14 days. A confirmation of cancellation would also be sent. After a week no confirmation yet, so called again. Immediately that day received an email as confirmation and the money transferred would be refunded within 14 days. After 21 days no money back and called again. Sure enough it had not been canceled in the system and they had also said that the bill is still open for the bed. Well really thought what kind of thing this is !! Everything discussed and sent to them again. The amount would be refunded for next Friday now .. just wait and see.

Never experienced such horrible customer service. Deals company does not honor agreements, is anti-social on the phone, does not provide feedback after complaints and is lacking any form of management or decency. The pinnacle was canceling a delivery without notifying you, so you take a day off for free.
I understand that these types of companies have to make concessions in certain areas, but this is really too scandalous for words.

I absolutely do not recommend Deals Company.

Miserable company with very customer unfriendly people,
that this itself is possible in 2020.

What a dramatic company !!!!! I ordered something in November, after a month I get a message that it is not available and that my amount will be refunded. Much to my surprise, I get a replacement item that I did not ask for. This is also returned and now I wait 2 months for the money to be refunded. I have already spoken to 5 people from the 'customer bullying service' and none of them are able to take care of the matter. Advice: never order anything!