EOS Germany

EOS Germany is a financial management firm operating under EOS Deutscher Inkasso-Dienst GmbH that specializes in receivables, international revenue, SAP solutions, and confidence collection. The company has been active for over 50 years and operates from eleven locations across Germany. They assist businesses in recovering outstanding payments for goods and services provided, acting as a partner for debt collection services.

The company offers a range of debt collection services including Forderungskauf (portfolio purchase), Treuhandinkasso (trustee debt collection), Prävention (prevention via credit management), and Außendienst (field services). They also provide Telefonservices for commercial debt collection calls and Auslandsinkasso for international collections in over 180 countries through their EOS Global Collection Network.

EOS Germany targets businesses that have overfällige Forderungen (overdue receivables) or companies seeking to sell their unsecured or (immobilien-)besicherten Portfolios. They are suitable for clients needing liquidation management, second placement, or those looking to recover debts through field agents or telephone services without reputational loss.

To get started, clients can contact Head of Sales Andreas Behmenburg at [email protected] to schedule a personal consultation. Alternatively, businesses can sell their portfolios directly through the Forderungskauf service or utilize the Treuhandinkasso model which includes Second Placement and the EOS Garantiequote.

The company operates from eleven locations in Germany and has a workforce of nearly 6,000 employees. They have invested a total of 826.6 million euros in receivables and real estate during the 2024/25 period, positioning them as one of Europe's leading buyers and servicers of distressed receivables.

Clients can reach the customer service team via the hotline at +49 40 2850 1023 or by sending a message through the contact form on their website. The service is available from Monday to Friday between 7:30 and 18:00 hours.

Reviewers consistently praise the team's professionalism, expertise, and efficiency in recovering outstanding debts. Many clients highlight the skilled and reliable nature of the staff, noting that the team successfully helped them recover payments efficiently.

The company emphasizes that ignoring a demand is the worst option because costs rise due to ongoing interest and fees. They encourage clients to read the accompanying letter carefully and use the 11-digit Forderungsnummer (claim number) for all communications to ensure correct processing.

Clients can pay in full or choose Ratenzahlung (installment payments) to avoid continuous costs. The process involves reading the official letter, identifying the 11-digit claim number, and using the provided service portal for secure online payment options.

The website states that EOS helps create a solution where all parties are satisfied, aiming to resolve open claims quickly. They also offer a glossar (glossary) to explain terms and provide information on security and phishing to protect clients from fraud.

The company has confirmed its position in Central Europe for the 2025/26 fiscal year and continues to expand in Western and Eastern Europe. They regularly publish reports on their business performance and market developments.

EOS Germany is certified and regularly undergoes external quality checks. They maintain memberships in relevant industry organizations and adhere to strict standards for their debt collection and financial management services.

The official website of EOS Germany is de.eos-solutions.com.

On Trustburn, EOS Germany has a rating of 3.9 out of 5 based on 11 reviews.