Datasmart business solutions

DataSmart Business Solutions is a Western Australian team providing IT support, software development, and business technology services. They offer managed IT support, cybersecurity, Microsoft 365, backup and disaster recovery, networking, and custom software development. The business is based in Kelmscott and serves organisations across Perth and WA.

The team includes Managing Director Len Vermeulen, Developer Chris McLean, Engineer Callum Allingham, Developer James Parker, and Help Desk Nathan Booth. They emphasise local support with a team that understands local business needs and provides practical advice shaped around client priorities.

Clients can call 08 6396 0037 or 08 9495 2128, or email [email protected] to get started. If a technician provides a session ID, customers can join a remote support session via the Remote Support link on the website.

The business operates from 5/8 Rundle Street, Kelmscott WA 6111, and also lists an address at 2964 Albany Highway. They describe themselves as local people providing practical IT support and business technology services for Western Australian organisations.

Reviews consistently praise the team for being knowledgeable, responsive, and available to assist. Many clients note that the solutions have improved business efficiency, streamlined operations, and resolved challenges over several years of service.

The Trustburn rating is 4 out of 5 from 10 reviews. The most recent review was posted on 2023-11-29, with the oldest dated 2022-12-27, showing a span of over a year of feedback.

The website states that security considerations guide their approach to business technology. They also highlight proactive support through regular maintenance and practical planning to reduce disruption for clients.

Services include Microsoft 365 email and collaboration support, backup planning with recoverability in mind, and custom applications or databases shaped around specific work requirements.

The team emphasises ongoing relationships with clear advice and continued support as systems and business needs change. They aim to keep systems useful, manageable, and suited to how clients work.

The business offers remote support sessions where clients can join using a session ID provided by a technician. This allows for practical problem resolution and planning improvements without requiring an on-site visit.

Some reviewers mention that the team is always available to provide support and highly knowledgeable in their field. Others note that the solutions have significantly improved productivity and business efficiency over time.

The business serves Western Australia, specifically Perth and the surrounding regions. They position themselves as a local team that understands the specific needs of Western Australian organisations.

The website mentions that they develop business applications and databases alongside their IT support services. This integrated approach ensures technology fits the way clients work and supports their daily processes.

The team provides clear, straightforward explanations to help clients understand their options. They focus on practical advice and security-minded approaches to guide business technology decisions.

The business highlights that their solutions are shaped around practical requirements and business priorities. They aim to help staff get on with their work through proactive support and system maintenance.