Darrell Waltrip Buick GMC

4.6 · 501 reviews
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Elizabeth Prater
Reviews 1
2020-10-27 16:22

Lewis and Dave in the service department are amazi...

Lewis and Dave in the service department are amazing individuals who treat you like family! Because of my experience with them, I will not go anywhere else for a truck or a tune up. Hands down the best experience, every single time!

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sharon thomas
Reviews 1
2020-10-27 04:12

It was awesome as always. I expected to be there f...

It was awesome as always. I expected to be there for a while because I had them look at my passenger window while they were doing my oil change.

I was there maybe an hour and a half and I was ready to go. Lewis is always amazing. He takes good care of us.

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Carter Gaddis
Reviews 1
2020-10-22 13:44

Beware of taking your car in to this service shop....

Beware of taking your car in to this service shop. I will preface this I ve had multiple warranty claims with them as well as small maintenance jobs and had a great experience.

However my last experience today was quite different asking them to help diagnose a solution for random shuddering. A...

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Daniel G
Reviews 1
2020-10-20 14:36

Dave is great! He always make sure to communicate ...

Dave is great! He always make sure to communicate and takes good care of my needs when I have an issue with my truck. The sales staff at this dealership was ok but anything special but Dave in service specifically is one reason I will keep coming back to Darrell Waltrip!

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Billy Darks
Reviews 1
2020-10-19 15:29

Since purchasing my 2015 Encore on 2/21/20 I have ...

Since purchasing my 2015 Encore on 2/21/20 I have encountered numerous mechanical issues (starting immediately outside my 3 mo/3000 mi warranty of course). Purge valve failure on 5/22/20, PCV Valve assembly replacement 6/19/20, and just recently had to have intake manifold, valve cover, gasket, seal...

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Lisa Jolly
Reviews 1
2020-10-18 06:59

Martavius Wood, Sales Consultant, has been a pure ...

Martavius Wood, Sales Consultant, has been a pure pleasure to work with. He never exhibited any high pressure sales tactics. Nicco Bauer, Sales Manager and Lawrence Martin, General Manager, were equally easy to work with. Thank you to all that worked with us to put us in the perfect vehicle.

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tony mallini
Reviews 1
2020-10-15 02:48

We recently purchased two vehicles at the Darrell ...

We recently purchased two vehicles at the Darrell Waltrip Buick GMC and received the best customer care from Mr. Tuan Nguyen and Brett Oliver. Both Tuan and Brett went out of their way to continuously work with our budgets and customer needs. The entire staff, General Manager ( and Financial Manag...

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Ben Caver
Reviews 1
2020-10-14 09:06

I have been bringing my truck to this dealership f...

I have been bringing my truck to this dealership for almost 2 years for all of my maintenance needs and never have I been charged for a tire rotation on top of the oil change. When I asked if that was a new charge, I was informed that it was not. I'm left to believe that either that is a lie, or I w...

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ashley m
Reviews 1
2020-10-14 08:20

I would highly recommend David Chavanes at Darrell...

I would highly recommend David Chavanes at Darrell Waltrip to buy a Chevrolet. Great customer service, they will also get you the best deal out there. My new car journey was hard and long (because I'm a very picky person) but David made it so much easier, thank you for everything!!!

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Amy Hooper
Reviews 1
2020-10-14 01:35

1- these guys are outstanding! Lawerence went over...

1- these guys are outstanding! Lawerence went over and beyond with banks and everyone to help me out. This is my third vehicle by the way!
2- Bob and Geoff the sales reps are that have helped me, they also go over and beyond to make sure everything was where it needed to be even my comfortablility ...

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Cindy Freeman
Reviews 1
2020-10-13 06:38

We had a great experience buying our Acadia. Justi...

We had a great experience buying our Acadia. Justin was a great salesman. He pointed out all the features of the SUV and was very helpful in the whole process of purchasing a new car. I would recommend Darrell Waltrip dealerships to anyone who is in the market for a used or new vehicle.

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Lynn Harnen
Reviews 1
2020-10-12 11:38

We bought our son his first vehicle at Darell Walt...

We bought our son his first vehicle at Darell Waltrip's GMC and had a great experience. They were very patient with us. Our sales rep, David Chavanes was extremely helpful in finding the exact vehicle we were looking for. Thank you David!

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Jennifer Rosario
Reviews 1
2020-10-11 16:50

Best auto dealership in the area! I came here expe...

Best auto dealership in the area! I came here expecting to buy a 2014 GMC Acadia because I thought it would be great buy. However, Randy Murphy patiently helped and showed us other options. After a couple of hours we walk away with a great deal on a 2017 Acadia. The finance department worked with...

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Betty Gage
Reviews 1
2020-10-11 14:12

We were in a hurry to trade in a smaller car for s...

We were in a hurry to trade in a smaller car for something that would pull a camper trailer that we were purchasing for a trip to Alaska. We had to move quickly when we pulled into Waltrip's GMC dealership on a Sunday afternoon. Cody met us in the parking lot, listened to what we needed and sugges...

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Megan Kemp
Reviews 1
2020-10-08 05:57

From the moment I drove onto the lot, I had wonder...

From the moment I drove onto the lot, I had wonderful service. From the gentleman who opened my door for me to all the kind staff and helpful insight, I was delighted. The waiting area was fully stocked with snacks and drinks and the fastest wireless internet I could imagine. I was in for a simple o...

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Michael Soffer
Reviews 1
2020-10-06 13:48

Just purchased a GMC Yukon at Darrell Waltrip earl...

Just purchased a GMC Yukon at Darrell Waltrip earlier this months and had a wonderful experience. Everyone from our salesman, Scott Elliot, to BJ, to Nicco to Lawrence, the GM of the dealership, offered world-class knowledge professionalism and courtesy. We would definitely refer anyone who is in th...

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c bunio
Reviews 1
2020-10-05 01:13

We bought a beautiful new Yukon Denali today from ...

We bought a beautiful new Yukon Denali today from Darrell Waltrip GMC, the third vehicle we ve purchased there. We have always been treated as valued customers, not only when we bought the car, but also whenever we returned for regular service. General Manager Lawrence Martin has instilled a perso...

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ALAN STOLL
Reviews 1
2020-09-28 03:58

They will not stop calling me every time they call...

They will not stop calling me every time they call and try to sell me something I tell them I am not interested ,respectively ask please do not continue calling. then 5 mins later somebody else calls. Very unprofessional I will not do business with them.

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Regina Golden
Reviews 1
2020-09-28 01:21

Wow, where do I began? I truly wasn't sure I wante...

Wow, where do I began? I truly wasn't sure I wanted a new vehicle. I knew I needed to make some immediate changes due to an injury that left me in pain each time I drove my mustang. I spoke with Ashley and JD. They pretty much laid out what I could do and how to get it done. But the hardest working ...

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Neal Berryhill
Reviews 1
2020-09-26 22:31

I have been delaying purchasing a new/pre-owned ve...

I have been delaying purchasing a new/pre-owned vehicle for months because I would rather go to the dentist and not get novocain while having a tooth pulled than have to go through the "hassle" of dealing with sales people and purchasing a car. Well....my attitude has changed! I went to DW Buick G...

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Susan LaCoste
Reviews 1
2020-09-26 13:32

Top-notch treatment is what I received from my sal...

Top-notch treatment is what I received from my sales consultant Kyle Sanders. It was obvious the he listened to my desires. He was compassionate about assisting me through the entire process. He found the perfect ride for the family and me.

The knowledge of the finance team is boundless. Loren V...

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Timothy Johnson
Reviews 1
2020-09-25 17:15

Ronnie Bonavita is the most awesome salesperson no...

Ronnie Bonavita is the most awesome salesperson not only did he get us in the vehicle we wanted he was patient and understanding. He wasn t like most salesman that pressured you into getting something you don t want. He is the go to person for all your car needs. The customer service and hospitalit...

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Stephanie Malone
Reviews 1
2020-09-25 15:12

Mike and Chris are amazing!! Purchased 3 cars from...

Mike and Chris are amazing!! Purchased 3 cars from them in the last 6 months and have never had one issue!! They do everything they can to get you what you want.. I wanted a standard car and that's exactly what I have and am soooooo loving my car!! I would recommend everyone to stop in and see them!...

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Kent Ridley
Reviews 1
2020-09-25 13:47

Our Chevy Uplander was acting up again, we have ha...

Our Chevy Uplander was acting up again, we have had the worst time with sensors going over the past five years. Called in and they worked with me and my schedule.

I was able to get some work done while waiting in the lounge area and even borrow a loaner vehicle to get a couple of errands done aro...

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Brandy Robbins
Reviews 1
2020-09-25 13:33

Everyone in the service department has been a plea...

Everyone in the service department has been a pleasure to work with!! Our vehicles get in and out quick, and they're helpful to explain anything that needs it. The waiting area has tables and chairs and a TV, as well as complimentary water, coffee & pop. I highly recommend them, you won't be disapp...

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Dee Sokol
Reviews 1
2020-09-24 12:41

I shopped all around and have been owning a Ford F...

I shopped all around and have been owning a Ford Flex for the past 7 years. I shopped all brands, Toyota, Honda, Ford, etc. The best shopping and buying experience was at this GMC dealership. The dealership and the approach by my salesman and the sales management made me want to purchase my first...

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Matthew Ashabranner
Reviews 1
2020-09-24 11:36

I recently closed a deal on a new Sierra Denali. D...

I recently closed a deal on a new Sierra Denali. Dennis Foster and team were no hassle and readily available for a test drive and to answer questions.

If you are looking at deals and incentives and in the market for a GMC or Buick, I would drop by.

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Carl Madanchi
Reviews 1
2020-09-23 03:03

I visited Darrell Waltrip GMC in the midst of a 5 ...

I visited Darrell Waltrip GMC in the midst of a 5 month vehicle search. I found that unlike some of the dealers their staff was friendly, well spoken, educated and the service was second to none! Not to mention thr finance team went out of their way to make sure I got the lowest possible interest ra...

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Elizabeth Buckhanon
Reviews 1
2020-09-21 20:37

I was totally ripped off by this company. I did no...

I was totally ripped off by this company. I did not realize until after they were suppose to be cleaning my car.. they changed tires and actually sold me the car at a much higher interest rate than what I previously signed for. I was called and told to bring the car back the loan people had changed...

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Kurt Haight
Reviews 1
2020-09-19 20:06

My wife and I were referred to Bob Lang by Subaru ...

My wife and I were referred to Bob Lang by Subaru staff. My wife likes the Buick Encore and we are shopping. Bob Lang is an excellent salesman like all of the salespeople and managers we encountered at the Darrell Walltrip dealerships. Bob asked us a few questions and we off to drive a couple of SU...

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Robert Schoch
Reviews 1
2020-09-19 08:19

Everyone at Darrell Waltrip Buick GMC was professi...

Everyone at Darrell Waltrip Buick GMC was professional, courteous, and willing to make the customer happy. Now I know the reason you are called Professional Grade! From the salesman, Daniel, to Manager Nico, to Finance person Taun, I was impressed by their willingness to get me a great deal and go t...

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Susan Abbott
Reviews 1
2020-09-19 03:49

Honestly, it took much longer than anticipated. It...

Honestly, it took much longer than anticipated. It was a simple oil change which took an hour and a half of my husband's day. With the current COVID situation, there should be a better option than to sit in a waiting room for that long. Also, I believe there was a mix up with the charge. We have a...

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Henry Neck
Reviews 1
2020-09-18 08:58

I recently purchased a brand new GMC Sierra truck ...

I recently purchased a brand new GMC Sierra truck at Beaman Buick GMC in Nashville, TN. Within the first 500 miles of my driving the vehicle, I noticed water dripping onto my left ankle whenever it rained, which seemed to be coming from somewhere above the parking break. After multiple failed atte...

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Rhino 159
Reviews 1
2020-09-17 03:08

You're value ends after the sale! I purchased a20...

You're value ends after the sale! I purchased a2017 GMC Canyon SLE. I was interested in a used 1 year old SLE with low mileage. When I went to look it was formerly a rental which was not well cared for. I asked about a new vehicle and eventually purchased it. I was treated amicably while the sale...

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Jennifer Bigner
Reviews 1
2020-09-16 23:52

David Chavanes Was an absolute pleasure to work wi...

David Chavanes Was an absolute pleasure to work with. I didn't feel like I was buying a car, I felt like I was talking with a friend. He was fair with the sale and trade in value for my car as well as being prompt to return calls with responses to all questions I had. Everyone there is great to work...

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eze David
Reviews 1
2020-09-16 07:05

Even in our tough situation they found a way to ge...

Even in our tough situation they found a way to get us what we wanted. Our third car purchase from your dealership, and we will always come back if we need another one. Benjamin was great, and we look forward to bringing our son there next year.

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Palmetra Williams
Reviews 1
2020-09-16 05:58

Martavius Wood is so amazing! His work ethics goes...

Martavius Wood is so amazing! His work ethics goes over and beyond. I told him what my dream car was and he listened then delivered! He put me in an Audi A4. The monthly payment was what I asked for also. I have never work with anyone that was so detailed. Please seek him out when you visit Waltrip ...

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Terry Bowling
Reviews 1
2020-09-14 12:46

Lewis is my Service Expert.

Lewis is my Service Expert.
He is absolutely the best!!! Makes me feel like family everyone I am in there. I will never buy another vehicle from any other dealership. Their GM/Partner Lawrence is also amazing very approachable and helpful. The Hendricks team differently know what going Above and Be...

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Gregory Nowicki
Reviews 1
2020-09-14 07:43

Roman demonstrated from the moment he introduced h...

Roman demonstrated from the moment he introduced himself honesty, understanding and compassion towards me as a new customer to GMC. He took the time to understand my goals and needs and patiently worked with me through my process of determining what type of vehicle was right for me. I shopped m...

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john finch
Reviews 1
2020-09-12 05:16

I was referred to Waltrip Buick by a friend and wa...

I was referred to Waltrip Buick by a friend and was not disappointed. I did by a car, of witch I love, and was very happy with the overall experiance. Although my experiance wasn't perfect, it was how things were handled when we had a snag that impressed me. Everyone was very nice and considerate of...

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Filipina Sikarng
Reviews 1
2020-09-09 09:07

I never write reviews but I have to let everyone k...

I never write reviews but I have to let everyone know that these people are liars. They asked for my information so they can get a quote worked up for me and said repeatedly that they wouldn't run my credit. Well guess what? THEY DID!!!! So, we ended up purchasing a vehicle from the GMC in Columbia,...

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Hunter Skelton
Reviews 1
2020-09-08 20:31

I had a great experience and time with people at D...

I had a great experience and time with people at Darrell Waltrip. Especially Beau Morristown!! Everything he said would be done was done and even had a little miss communication and he made everything right!! Will buy from them again. Went from Ford F-150 to GMC Sierra 2500 HD Denali!! Thanks for gr...

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Kent Ridley
Reviews 1
2020-09-08 16:17

It was great to get all the information ahead of t...

It was great to get all the information ahead of time. The service advisor Brandon was detailed, followed through on everything and made sure we were settled before going ahead with the repairs. They arranged a rental for me in the meantime that allowed the flexibility necessary to match schedules. ...

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ms danielle
Reviews 1
2020-09-07 12:00

The process was seamless and smooth thanks to my s...

The process was seamless and smooth thanks to my salesman David Chevanes. He was patient and very knowledgeable about the car that I purchased. I would definitely recommend him as your salesman. I am the proud owner of a 2016 Buick Encore!

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